Absolutely amazing work just now. It was my son's birthday today and I had tried to put his bike together myself and it did not go to plan so I went straight over to my nearest bike repair shop (no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience with Fettle for my bike service. Communication was excellent throughout. They kept me updated at every stage so I always knew what was happening. Turnaround was quick, which made a bi... Mehr ansehen
Unternehmen hat geantwortet
Incredible service - snapped a chain cycling in Hyde park - called the shop, walked the bike too them and they fitted chain and did basic checks and I pedalled away 20mins later. Friendly, skilled and... Mehr ansehen
Unternehmen hat geantwortet
Flexible, friendly, communicative and well priced! My bike rides basically as new, and they talked me through the options for replacement parts. Really grateful for Andrew sorting my bike out in 2 day... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Kontaktinformationen
London, Vereinigtes Königreich
- 020348 81130
- hello@fettle.cc
- fettle.cc
4.7
Hervorragend
883 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Extremely good service from the pickup…
Extremely good service from the pickup to the drop off. Their system made it easy to communicate around the fixes I needed to my bike and enabled me to review and approve the quote! Would definitely use Fettle again and again and again. Thankyou!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Nik, thank you for taking the time to share your experience. We're thrilled to hear that you received such great service at your recent appointment, and that you found the system easy to navigate and make your booking. Your feed back means the world to us, and we hope to have the pleasure of assisting you again in the future.
Excellent and friendly service with…
Excellent and friendly service with good price.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Oliver! We truly appreciate it.
Efficient service and really friendly…
Efficient service and really friendly staff. Highly recommend for any bike repairs!🚴🏼♀️💯👌
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Isabel, thank you for taking the time to share your feedback. We truly appreciate your review, and we'll be sure to share it with the rest of the team.
Class prompt service yet again from…
Class prompt service yet again from Patrik and Kriss
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the lovely review, Remo! We'll be sure to pass your kind words along.
Guys at Fettle cardiff are very…
Guys at Fettle cardiff are very experienced, professional and exceptionally helpful. Got my new TPU tubes fitted with sealant and bike back to me in 2 hours yesterday, despite being busy. Worth being a customer here.
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Allan, thank you so much for the lovely review! We're over the moon to hear that you found the team very experienced, professional and helpful at your recent appointment. Your feedback means everything to us, and we hope to have the pleasure of assisting you again.
Great communication
Great communication. Very helpful info and easy to understand. Flexible too based on circumstances.
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, Tim! We truly appreciate it.
Absolutely rubbish poor service don’t…
Absolutely rubbish poor service don’t have a clue on what they are tryed to pump me off with the wrong Bike was not done when they said it would plus my bike till not working as they put the wrong inner tube in it waste of £25
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi David, we are truly sorry to hear that your bike has still not been fixed following your appointment. We'd like to have this looked into right away. Could you please fill out the following form, so a member of the team can reach you directly? - https://www.fettle.cc/contact
My bike and been scratched and scraped…
My bike and been scratched and scraped in a number of obvious places, either while being serviced or in the van - I have emailed and had no response. It's also covered in lubricant/grease and dusty! I simply don't understand how this could have gone so wrong! Really disappointed as the actual process was so easy, but wouldn't recommend as they clearly have little regard for my expensive and well treated bike
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi there, we are truly sorry to hear that your bike was scratched during your appointment. We'd like to have this looked into by a member of the team right away. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Brilliant service and convenient
Brilliant service and really straightforward. Chris checked and diagnosed the issues while I was there, and fixed them within 15 minutes
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review! We're thrilled to hear that Chris was able to fix the issues with your bike within such a short time! We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the glowing review, Matthew! We truly appreciate it.
Very convenient process and the app is…
Very convenient process and the app is easy to use.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Matthew! We truly appreciate your feedback.
I love Fettle at Finsbury Park
I love Fettle at Finsbury Park. Professional service and friendly staff.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Federica! We truly appreciate it.
Excellent service and communication…
Excellent service and communication from Kriss at fettle. Price options were offered and I got the bike back quickly which was important to me.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, David! We're thrilled to hear that you received excellent service from the team at your recent appointment, and that you were pleased with the price options and speed of the service. We truly appreciate your lovely feedback, and we hope to have the pleasure of assisting you again in the future.
I took my son’s bike in as the breaks…
I took my son’s bike in as the breaks were knackered and tyres needed air among other things. Coran was amazing, he advised exactly what he would which was a mini service as it was a child size bike. The price was more than fair at £20 and the service was excellent I will 100% be going back and would highly recommend to anyone who needs any bike repairs.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Joe, thank you so much for this excellent review! We're so pleased to hear that Coran provided such great customer service at your recent appointment. We truly appreciate your recommendation, and we'll be sure to pass your kind words along. Thank you!
This is a delightful company to do…
This is a delightful company to do business with,
Very friendly Very efficient.
I would definitely recommend.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Andrew, thank you for taking the time to share your feedback. We're so glad to hear that you have found the team very friendly and efficient at your appointments. We truly appreciate your recommendation, and we hope to have the pleasure of assisting you again in the future.
Excellent service
Excellent service! Really helpful too, thank you!
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the glowing review! We truly appreciate it.
Crazy expensive
Tried to charge me £265 to fix my brakes. Went to another shop and it cost me £35.
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Eloise, we're truly sorry to hear of your disappointment regarding the quote you received at your recent appointment. We'd like to have this looked into by a member of our Customer Care team. If you could please fill out the following form, a member of the team will be in touch to look into this further - https://www.fettle.cc/contact
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Mhairi! We truly appreciate it.
Good service on my bike
Good service on my bike - back to like new. Quick and efficient servicing
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Patrick, thank you so much for the lovely review! We're thrilled to hear that you received quick and efficient service at your recent appointment. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Great service
Great service, quick delivery. I’ve used fettle many times - never failed me. My dirty old bike is now as good as new!
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Shaz, we truly appreciate this glowing review! We're so pleased to hear that the team has never failed you, and that your bike is looking good as new! Your feedback means the world to us, and we'll be sure to pass this along to the rest of the team.
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