Absolutely amazing work just now. It was my son's birthday today and I had tried to put his bike together myself and it did not go to plan so I went straight over to my nearest bike repair shop (no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely amazing work just now. It was my son's birthday today and I had tried to put his bike together myself and it did not go to plan so I went straight over to my nearest bike repair shop (no... Mehr ansehen
Unternehmen hat geantwortet
Great experience with Fettle for my bike service. Communication was excellent throughout. They kept me updated at every stage so I always knew what was happening. Turnaround was quick, which made a bi... Mehr ansehen
Unternehmen hat geantwortet
Incredible service - snapped a chain cycling in Hyde park - called the shop, walked the bike too them and they fitted chain and did basic checks and I pedalled away 20mins later. Friendly, skilled and... Mehr ansehen
Unternehmen hat geantwortet
Flexible, friendly, communicative and well priced! My bike rides basically as new, and they talked me through the options for replacement parts. Really grateful for Andrew sorting my bike out in 2 day... Mehr ansehen
Unternehmen hat geantwortet
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always had great experience with this bike repair workshop. The booking and comms via the app are excellent, and the service received was friendly and efficient. Highly recommended.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Alex at Fettle Chichester was great - really fast and efficient to sort out my two punctures. Great service and good value.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Great service, super friendly guys and very knowledgeable. Will be back in the future!

Antwort von Fettle. Faff-free bike repair | fettle.cc
Great local workshop. Attentive knowledgeable with fast cost effective repairs. Thanks

Antwort von Fettle. Faff-free bike repair | fettle.cc
Very efficient. Patrick was very straightforward and honest about price and even gave me personalised advice for my specific situation. Got my bike flying like new

Antwort von Fettle. Faff-free bike repair | fettle.cc
Excellent service, my bikes disc breaks were worn and rubbing against wheel rims. After I had it serviced for new break pads and calibration it feels great going up hills again and feels as good as new.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Very helpful, practical - have used them several times for my son's bike and they will often fit him in after school so his bike's ready for the cycle to school the next day. Give advice on things where your bike is beginning to show wear and what to watch out for and how to maintain.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Had my Brompton serviced again. Always consistently fantastic work, efficient and seamless drop off and pick up. Honest and polite staff.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Brilliant service from Jhoan !!
Not only brought the bike back to feeling exactly as it was brand new, servicing it fully and fitting a new chain and spare parts (brake pads) I had supplied as I had them previously with no question.
He also went the extra mile and checked an issue with my rear cassette to give me confidence in it while also fixing a seized bolt on my rear brakes without any questions making it easier for me next time to replace them myself.
Booking was also super easy via the website, updates were easy to do on the app along with payment online.
10/10 - definitley use if looking for a great value and good customer service bike repair and servicing ! 👏🏼

Antwort von Fettle. Faff-free bike repair | fettle.cc
V thorough and professional service/repair. Highly recommend!

Antwort von Fettle. Faff-free bike repair | fettle.cc
Was told it would take 72 hours, ended up taking 10 days. After asking for timescales and lack of responses, I contacted customer services who arranged for the area manager, Matt to call me. Matt said that he would organise for a discount due to the poor service but he never contacted me again and I needed the bikes back so ended up paying full price. When walking one of the bikes back, the chain was hanging off and handed been put on the cassette properly. On the other bike, the brakes were very stiff and the cable snapped a day later - I haven’t bothered asking for it to be fixed as I don’t have the time to hassle them to fix it. No criticism to the guy in the workshop - he is just overworked by Fettle and they don’t seem to care that this is impacting service.

Antwort von Fettle. Faff-free bike repair | fettle.cc
I had a drivetrain and headset inspection carried out as I've had bad experiences with botched repairs in the past and I had lingering concerns over my Canyon Aeroad. Fettle have already renewed the headset, and it is holding up perfectly, unlike the previous attempt by another shop which nearly caused an accident.
Santi commented on everything, made suggestions without a hard sell and I ended up not having any work done or incurring any costs but knowing that I will be going back when further servicing is required.
Though fettle is a bigger business it felt very much like a traditional LBS built on trust and knowledge. So I have no reservations in recommending them. They're also very good with canyons, and an approved service partner.
I feel relieved to have a local service partner I can trust.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Nathaniel was super helpful and friendly at solving a small issue with our bike. Very knowledgeable and a great job

Antwort von Fettle. Faff-free bike repair | fettle.cc
No updates provided. Had to call "customer service" who didn't even know where my bike was. Was told to call the service centre myself, but they did not answer my eight calls. Registered a complaint with customer service and was contacted by a manager who told me they had a system error, had "lost track of my bike" and would reduce the fee by 5 quid. No apology. Took three weeks to get my bike back for a simple tyre replacement.
They get two stars for the pickup and delivery person (Sam) who was excellent.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Isaac and his team at Fettle Hyde Park are real bike experts, and themselves enjoy biking, which makes for a great service experience.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Superb (again)
Sorted out two non-standard requests within a couple of days and got me back out on the road
Thank you !

Antwort von Fettle. Faff-free bike repair | fettle.cc
Really kind and helpful. I will be returning.

Antwort von Fettle. Faff-free bike repair | fettle.cc
Always good and friendly, and if something wasn’t perfect they’ll fix that too

Antwort von Fettle. Faff-free bike repair | fettle.cc
Easy to book in via the app with regular updates, easy sign off for the quote after bike inspection via app and then payment. Very good full service of my daughters road bike by the Hyde park branch/ Isaac (second time I’ve used them) and v happy . Highly recommended

Antwort von Fettle. Faff-free bike repair | fettle.cc
Great service back in same condition as new. Good price and really happy

Antwort von Fettle. Faff-free bike repair | fettle.cc
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.