Bought a Shockbox Pro (Chose this version as have internal routing in handlebars etc so no need to remove bars) via an online store. Arrived with no instructions however emailed Shockbox and within 30... Mehr ansehen
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Das sagen Bewerter
Fantastic bike box: well designed, easy to pack, rolls like a dream and very robust. Wheel bag system means you don't need to fully deflate tyres, so it's ideal for tubeless. Excellent comm's and s... Mehr ansehen
If you are lookng for 100% piece of mind whilst travelling with your bike this box is what you need. Very strong, well padded internally, remains upright when wheeling at the airport (unlike others I... Mehr ansehen
Customer service - first class. The boxes and bags look great and can't wait to ship our bikes in them. Did need to contact them regarding the combination locks - we didn't see the card enclosed - but... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Shokbox is the ultimate cycle protection system, our hard case is manufactured from a unique blend of polyethylene, it provides a high level of strength and security when transporting your bike overseas. Manufactured and engineered in the UK, the Shokbox bike box was designed for cyclists, by cyclists.
Kontaktinformationen
Elm Drive, B49 6PJ, Alcester, Vereinigtes Königreich
- 07951615097
- support@shokbox.co.uk
- shokbox.co.uk
Bittet Kunden um Bewertungen
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Hat keine negativen Bewertungen beantwortet
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This box is perfect
This box is perfect - it’s large but has to be - no messing with handlebar removal
Easy to push I can travel without the worry of damage to my bike!
De confiança/ Qualidade
Mesmo com alguns problemas com entidades externas á empresa tudo se consegui-o resolveu bem 👌
The customer service is second to none
The customer service is second to none. I used the pro box for the first time going to the Mallorca 312. So easy to pack. Smooth transport wheels for moving through airport, hotels etc. The case is very tuff and strong, which was lucky for me given the amount of scraps on collection at arrivals. Bike arrived perfectly. Would highly recommend it.
Just simply an amazing product and so…
Just simply an amazing product and so friendly service.
Customer service was exceptional
Customer service was exceptional, truly brilliant
The box arrived and whilst I haven’t used it yet, every single part of it says quality
I have finally got the box I have been looking for
Thank you
Excellent service and top quality
Excellent service and top quality, very happy and glad I went for this above others. Very fast delivery and no hassles. 100% recommended
Admirable customer service and great quality!
Admirable customer service, attention to detail, quick delivery and great quality!
Thank you
Happy to recommend Shokbox
Happy to recommend Shokbox. We had a delay regarding the delivery which was very quickly rectified after emailing customer support. The product looked good quality. We can provide any further information on the accessory bag because it was a gift.
The customer service was top-notch
The customer service was top-notch. Answered any questions I had, provided thorough order updates, and I received my Shokbox very quick!
Does not really fit SRAM RED bikes. PRICEY.
Does not really fit SRAM RED bikes, so you have to remove the derailleur! Otherwise it hits the box... it says "minimal" setup required but that is certainly not "minimal". Very annoying. Also NO bags or straps (besides the ones for the bike) inside or anything to secure accesoires, or other parts... it seems it is an overpriced piece of plastic with some inner foam protection layer that could easily cost 100 EUR. Pricey for the level of commodity and protection it offers.
ALSO: SHIPPING TO AUSTRIA (other EU countries) IS NOT FREE even though it is claiming "FREE EU SHIPPIN WITH NO IMPORT" . We had ot pay over 230 EUR for it... 1,1K for plastic.
The Shokbox is absolutely the best bike…
The Shokbox is absolutely the best bike box I have ever used, it is quick to load and easy to disassemble, and assemble, remove wheels but in bag load in box wrap frame hang in box done, Bravo Shokbox Well Done!

Antwort von Shokbox UK Ltd The Ultimate Bike Box

Antwort von Shokbox UK Ltd The Ultimate Bike Box
First class service, communication product and more
I recently purchased a Shokbox to transport my bike on a flight and honestly couldn’t have been happier with it. The box itself is extremely solid and well thought out. Packing the bike was straightforward and once everything was inside it felt really secure, which gives you peace of mind when you know it’s about to go through airport baggage handling.
The wheels and overall design make it easy to move around the airport, and the protection it offers is excellent. My bike arrived exactly as it left — no issues at all.
What really stood out though was the communication from the team. It was genuinely second to none. They were helpful, responsive and happy to answer any questions, which made the whole process smooth and reassuring.
If you travel with your bike, I would definitely recommend the Shokbox. It’s a quality product backed by a great team.

Antwort von Shokbox UK Ltd The Ultimate Bike Box
Didn't recieve my order or any updates for months
Title, but you also can't send these guys an e-mail because their address bounces back. I legit thought they were shuttered. I'm still waiting for my order by the way.
Edit: They re-sent the parts which did end up finally getting to me. It still required feedback from here for them to get to me.

Antwort von Shokbox UK Ltd The Ultimate Bike Box
Concept brilliant
Concept brilliant, both ends at top not meeting correctly can stick my fingers in it, plastic shell seems slightly twisted, had to purchase 2 additional locks as didn't seem secure and fit them myself. Just to much hassle trying to send it back also needed it for trip.
Martin at Shocbox got in contact with me and addressed the problem straightaway, with a replacement box as is not the high standard they expect with there product.

Antwort von Shokbox UK Ltd The Ultimate Bike Box
It is exactly what I have been looking…
It is exactly what I have been looking for for years.
Shokbox pro
Great case - expensive but a one off investment - interior padding is first class
Highly recommend
Really pleased with my Shokbox
Really pleased with my Shokbox. It is really easy to use. So much easier to push compared to my old one. Great colours as well so they stand out on the conveyor belt. Good delivery and good customer's service as well.
Would recommend.
Incredible service
Incredible service. Helped me out of a sticky situation to allow me to travel to Austria with my TT bike. Anyone with a TT bike, this is the box that you need.
The communication was great and I was never left frustrated or ignored, like I do with most customer service experiences these days. Thanks guys
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