Absolutely amazing work just now. It was my son's birthday today and I had tried to put his bike together myself and it did not go to plan so I went straight over to my nearest bike repair shop (no... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great experience with Fettle for my bike service. Communication was excellent throughout. They kept me updated at every stage so I always knew what was happening. Turnaround was quick, which made a bi... Mehr ansehen
Unternehmen hat geantwortet
Incredible service - snapped a chain cycling in Hyde park - called the shop, walked the bike too them and they fitted chain and did basic checks and I pedalled away 20mins later. Friendly, skilled and... Mehr ansehen
Unternehmen hat geantwortet
Flexible, friendly, communicative and well priced! My bike rides basically as new, and they talked me through the options for replacement parts. Really grateful for Andrew sorting my bike out in 2 day... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At fettle, we’ve put the ‘service' back into bike servicing by providing the fastest, simplest and most convenient way of helping you get back on the road and keep safe in the saddle. With all services and repairs bookable online and through the app, we're combining old school expertise with tech-led innovation. With a network of repair workshops across London (we'll also collect your bike from you), we're currently crowdfunding to take fettle to the rest of the UK.
Kontaktinformationen
London, Vereinigtes Königreich
- 020348 81130
- hello@fettle.cc
- fettle.cc
4.7
Hervorragend
883 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 54 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great overall service
It was really easy to get an appointment and drop off my bike.
The quotation process was so straight forward and the same day I received a message with a quote breakdown of each individual charge. I could either go ahead with it all or select what I wanted.
Service here is quick, efficient and staff are lovely too!
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for taking the time to share your experience! We're delighted to hear that you found the process of booking your appointment easy and that you were pleased with the service you received. We truly appreciate it, and we hope to have the pleasure of assisting you again in the future.
5 STARS! ⭐️⭐️⭐️⭐️
I had a fantastic experience with Fettle in Putney and would like to thank Patrick and Barry for their help and great manners. They helpfully opened the shop door for me - before I'd even discounted my bike - and were incredibly kind, polite, helpful, knowledgeable and enthusiastic about getting my bike sorted properly.
They took the time to explain what needed doing and carried out the work efficiently - the bike feels like new again! The whole process was smooth, professional and very friendly - exactly what you hope for when trusting someone with your bike.
It is rare to find such great service these days. Huge thanks to Patrick and Barry for going above and beyond. I would not hesitate to recommend Fettle in Putney to anyone needing a reliable and professional bike repair in the area.
Highly recommended. ⭐️⭐️⭐️⭐️⭐️
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you so much for this excellent review! We're thrilled to hear that both Patrick and Barry had such a positive impact on your experience. It's so great to hear that you found them both incredibly kind, polite, helpful and knowledgeable. Your feedback means the world to us, and we'll be sure to share it with the rest of the team. Thank you!
They are great professionals
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Marta, thank you so much! We truly appreciate it.
Great experience dropping the bike off…
Great experience dropping the bike off for repairs and a service. Highly recommend gaf and Chris. Very knowledgeable guys
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Scott, thank you so much for the lovely review! We're thrilled to hear that Chris and the rest of the team had a positive impact on your experience. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Great service and workmanship
Easy to park outside the workshop, staff helped taking the bike in (which is quite heavy) was kept up-to-date throughout with progress and the work requested was done (service plus a few specific items. Very happy with both staff, but dealt mainly with Calum who was courteous and helpful.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the lovely review, William! We're delighted to hear that Calum and the rest of the team provided such great customer service at your recent appointment, and that you found them to be courteous and helpful. We truly appreciate your kind words, and we'll be sure to pass them along. Thank you.
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Pedro, thank you so much for the excellent review! We're thrilled to hear that you received great service at your recent appointment, and we hope to have the pleasure of assisting you again in the future.
Fixed small problem and no charge
My wheel came loose - minor issue but I would have been stranded. They very helpfully fixed it, adjusted my brakes and didn't charge.
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi John, thank you for taking the time to share your experience. We're thrilled to hear that they were able to get you booked in and repair your tyres and brakes, free of charge! We truly appreciate your feedback and hope to have the pleasure of assisting you again in the future.
Amazing service from Chris
Amazing service from Chris, the bike ran like beast after. Also very friendly 😊
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Owain, thank you so much for the lovely review! We're thrilled to hear that Chris provided such great service at your recent appointment. It's also so great to hear that your bike is now riding well following your visit. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future. Thank you!
Thank u !
Super quick, efficient and friendly. And most important good work
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, Gilberto! We truly appreciate it.
Excellent service
Excellent service. Very knowledgable and efficient! Would recommend
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Emma, thank you so much for taking the time to share your feedback. It's so great to hear that you received excellent service from the team. We truly appreciate your recommendation, and we'll be sure to share it with the rest of the team. Thank you!
Seamless service.
Seamless service.
They first provided a comprehensive quote with multiple options. No obligation or pressure.
Communication was efficient with their system.
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Christopher, thank you so much for the lovely review. We're thrilled to hear that you received seamless service and efficient communication from the team. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Good as new
The team performed a highly professional service on my 10+ year old Dutch city bike, which now once again rides beautifully.
The communication system was also effective and easy to use.
20. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi there, thank you for taking the time to share your feedback. We're so glad to hear that the team performed highly professional service on your bike, and it's so great to hear that it is riding again perfectly! We're also pleased to hear that you received great communication from the team. We'll be sure to share your feedback with the rest of the team. Thank you!
I popped into Fettle with brake…
I popped into Fettle with brake problems. The guys were really pleasant, assessed the bike prob and they sorted it out within a few hours all at a very reasonable price. Thanks so much for a speedy service.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much, Daniel! We're so pleased to hear that you found the team pleasant and that they were able to assist you with your bike within just a few hours. We truly appreciate your feedback, and we hope to have the pleasure of assisting you again in the future.
Many thanks to Patrick for the…
Many thanks to Patrick for the extensive work he carried out on my bike. The whole experience was genuinely lovely. He did an excellent job, and the bike feels great. Patrick was incredibly polite and generous throughout the process, even completing some extra work with additional parts at no extra charge. I really appreciate the care and attention he put into everything. Highly recommended.
14. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you so much for the excellent review, David! We're thrilled to hear that Patrick had such a positive impact on your experience. It's so great to hear that you found him incredibly polite and generous, and that he performed excellent work on your bike. We truly appreciate your recommendation, and we'll be sure to pass your kind words along. Thank you, David!
Amazing service as always
Amazing service as always, attention to detail very impressive. My bike rides like new. Really recommend Fettle.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Lucy, thank you for taking the time to share your experience. We're thrilled to hear that you have always received amazing service from the team. We truly appreciate your recommendation, and we hope to have the pleasure of assisting you again in the future.
Great service, good price, no delays
The service was great and the team is nice and professional. I initially came for a puncture but got a full service done in the end. Big thanks to Rowan, the process was quick, didn't have to leave my bike in the shop for ages and also he found parts which needed to be replaced for an affordable price.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Kamilė, we truly appreciate this glowing review! We're delighted to hear that Rowan had a positive impact on your experience. We'll be sure to pass your feedback along. Thank you, Kamilė!
Thank you for a great service from…
Thank you for a great service from chaps in the store, pedal arm fell off and they fixed it on the spot and no charge, ill be recommending
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Thank you for taking the time to share your experience. It's so great to hear that you received great service from the team and that they were able to assist you with your pedal arm, free of charge! We'll be sure to pass your feedback along.
As always excellent service with good…
As always excellent service with good humour. The guys in Hyde Park are highly recommended , Alex
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Alex, thank you so much for the wonderful feedback. We're thrilled to hear that you have always received excellent service on your visits. We truly appreciate your recommendation, and we'll be sure to share this with the rest of the team.
Once again the service was top notch
Once again the service was top notch - my bike was built from frame up and excellent thx guys
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Fettle. Faff-free bike repair | fettle.cc
Hi Dudley, thank you so much for the lovely review! We truly appreciate your recommendation and hope to have the pleasure of assisting you again in the future. Thank you!
Have used Fettle several times (for my…
Have used Fettle several times (for my canyon aeroad) and the service has always been incredible.
The customer service could not be better, can drop your bike off at any time and get regular updates via text and email. My bike has always been returned in great condition and issues resolved, in a timely manner.
10. Februar 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.