Eyms Bewertungen 103

This is a terrible service. The phone app told me that a bus was due and then another but after ONE HOUR I was still waiting. They say that they want more people to use public transport but when it's as unreliable as this, that is a joke

Flip a coin as to whether the service you want will arrive or not. Don't bother with timetables or the app, just guess when the buses are as that's what they seem to do.
If using this service then expect delays and at least 1 cancellation an hour.
If you're using it to go to work then explain to your employer that you'll just arrive whenever, as unfortunately your transport is organised by a dog with a bucket on its head.

I've used these buses hundreds of times but your bus driver tonight (21.50 @ 24.07.22) was brilliant. Very polite and courteous , not just to us but other customers. Excellent service 👏

One star is far too high for this company. In the last two weeks alone the 56 has not turned up at 19.24 on Mondays to go into the Hull City Centre. This occurs on a regular basis and far too many times to mention. When the service is every hour on an evening and they take a bus off that then becomes a two hour service which is unacceptable. And even if you manage to get into the Town there is no guarantee that the last bus will arrive to get you home again, which again has happened on numerous occasions, leaving me no alternative other than to walk the 4 miles home or pay £10 for a Taxi. Leaving vulnerable people stranded in the Town at 23.00hrs and later is totally irresponsible behaviour and it's obvious the company has no regards for people's safety.

had to leave a star as there isn't an option for no stars,
I'm now having to make sure I have my taxi fare home in case the bus doesn't arrive, after finishing work at asda at10pm you just wanna get home,
57 from hessle to longhill didn't arrive again last night, nothing on the app, got stagecoach to station to catch 56 from there but that was also cancelled, loads of factory workers were ringing friends for lifts, walking home, my husband had to get out of bed n come get me, he was up at 4 for work, getting one journey from a day rider so costing more

Appalling service , buses cancelled with no notice.
Will never use this company again.Used to run like clockwork but those days appear to be over now.
Buses simply do not turn up or are cancelled without prior notice.

Can’t understand that we have a bus service 154 which is to take patients and workers to castle hill hospital for appointments and workers to start the shift at the right time not 30mins late because they just miss a bus out for the sake of it and no replacement in hand and don’t update the app if a bus is not going to be available , totally bad service for your passengers, management don’t seem to care which needs changing asap

I couldn’t give no stars the number 56 is the worst service in hull constantly missing out buses and don’t let customers know should sell up and let a proper company run eyms

Joke of a company, can't provide a service but still take your money for weekly and monthly passes, continously cancelling buses and not informing customers, they should do us all a favour and sell up to someone not so inept

Appalling service from EYMS. Bus home is at least 10 mins late every day, the app doesn’t give correct information and buses are cancelled with no notice.

Absolute joke of a company constantly cancel buses without telling anybody

Avoid if you have children or are a female on your own as this company hires scumbag loser drivers who are happy to leave young girls stranded and vulnerable rather than take a humane approach (like letting them aboard).

Your driver who did this is an absolute piece of dirt who chose WOKE over the safety of a young girl. You sir are a creep and I feel embarrassed for you, your family and your friends.

This company employs drivers that leave 15 year old girls in dangerous situations by refusing to let her on the bus. Watching the video she took made me sick to my stomach as I am also a mother of a 15 year old girl. Absolutely disgraceful public service. Feel free to flag a bus down girls if you ever feel in danger, but it won't let you on!!!

Crap service they have a policy of leaving vulnerable people by the road side, driving away while watching some one who is clearly upset and distressed at not being allowed to board. Disgusting

What a pleasure it has been this week on the East Yorkshire bus to Wyke college from Cheltenham Avenue Hull. The bus driver is so polite and helpful towards my granddaughter who is in a wheelchair. Wish to say THANK YOU so much for.

Could you please sort out your timetables!!! The app specifies one time, the online timetable specifies another, and the timetable located at the actual bus stops is completely different!!! How infuriating! Also, please explain how the price of a 15 minute journey from Market Weighton to Pocklington is the same price from Market Weighton to York, a 1hr journey??? Give your heads a shake, it’s an absolute disgrace!!!

The worst bus service I have ever come across. Very high prices, over £16 for two people to travel a 15 minute ride, Market Weighton to Pocklington. But seems to be roughly the same price to go to York, which is double the distance!!!. Who makes these price’s up. Also the frequency of the buses is awful. If there was a train line, like there used to be, maybe there would be more competition, therefore cheaper prices. There seems to be a monopoly at the minute. So they can charge what they like. Very poor.

just spent a week in Scarborough and stayed at the camp site, we used the number 9A and 9 regular, must say the service was great, the drivers were especially friendly and we noticed how helpful they were towards the disabled. Would use this service again when we come back, very smart drivers also, thank you for a great service

My daughter wanted to get a bus to town on a Sunday and only had a £10 note, and because she didn't have the right change they wouldn't let her on🤬. I'm sure they could of done something so she could get to town. It's about time they had change not everyone like to pay by card. Some bus drivers are nice enough to do it, but u always get 1.

Absolute joke the driver drove straight past 5 minutes early didnt pull in didnt even hesitate to stop knowing full well he's just driven past 5 minutes early, the company are an absolute shambles they say about deep cleans on the busses every night yet I sit in the same seat every morning and night so I decided to leave a couple of screw kn the seat, to my utter disgust I found the screws in the exact same place as I left them personally if you've gotta travel by bus do not use East yokshire