Eyms Bewertungen 103

1 disabled wheelchair space and they ate always full with prams

awful.. considering some people rely on buses to get around, and get to places in a certain time span (which is shown on timetables) , WHY are they never on time, i understand in summer it is busy, but with the constant late buses, why not double up to ensure good service, as the prices increase why doesn’t the service increase with it. currently been waiting over an hour, late to work, due to relying on public transport which should have acceptable service.

Attitude of drivers is hurendous, they dont stop, drive off and talk alot of crap. Fix it. Had a bus driver shut the door in my face on my way to castle hill today and think it was funny. I just got the next bus up. Every time I catch these buses I get a problem, if you wear a tracksuit, they dont stop. Im never use them again. Dirty needles on the buses and drivers think there like biker gang dudes. Unbelivable.

A very poor service in the Scarborough area and they also employ a driver who slanders the names of veterans and lifeboatmen!!

The 12 13 service to cayton bay is a joke, it will just stop running in the evening been caught out several times now, why are they not held accountable, really p me off

Passengers on springbank West, service 54/56 waited over an hour from 0850 to 1000 today 15th June 2023. Yet again we were late for work. Absolute joke.
Maybe it's time the council stopped giving eyms subsidies to run the business

The bus drivers on the number 12 in york are so courtious and always happy and smiling and freindly they all deserve a mention as they all do a brilliant job and all working long shifts coming from east yorkshire and having to get home on an evening. Thank you you all make my trips on the buses more pleasant experience.

Waited from 4.30 in the evening for 154 bus to castle hill hospital from hull royal . The bus at 4.43 was too full . So wasn’t allowed to get in . The next bus didn’t turn up . Finally I got the bus which was late at 6.10 or so . Terrible experience . No notifications no updates nothing . Would give less than1 star if possible .

Cancelled train from Hull… EYMS wouldn’t allow me on bus with folding bike. The OAP driver told me I need a bag or case for bike. Yes like every other cyclist I’m always carry bag or case to put it in?!? Twerps

What is wrong with these companies.
I’m trying to be eco and green by using my bike and when I need to use their Buses due to the dreadful Northern Rail not having the ability to run a normal service EYMS service doesn’t allow it

Bull dust Company

Ignored multiple bell requests to stop from 2 children 15 and 12, at Carnaby post office. Still didn't stop at the next stop. Instead finally let them out in area they didn't know, Haisthorpe not remotely walking distance of where they should be. Their Auntie had to leave her business to come and find them. Buses are supposed to be a safe form of transport for children. Fuming.

Rude bus driver for no reason had absolutely no manners ruined my mood. The bus was dirty as well and so much worse than their blue competitors.

809 into Bridlington 12.20 pm what a pleasant driver ,have to say some are always miserable 365 days a year and all on same wages and that's the pity

I wouldn’t even give this bus company 1 star!
It’s shambolic and completely unreliable.

Cancel buses relentlessly, or will be late if turns up at all. Stagecoach are on strike and provide better service

Over 100 non operational services every day.. Staff leaving in droves including long service staff.. And a director saying people don't want 60hrs work per week.

But this is exactly what EY expect, and drivers have had enough..

Maybe it's time passengers reported non operated services to VOSA.. Harehills Lane Leeds.

EY have become totally unreliable since the take over by Go Ahead.

When stakeholders as Ben Gilligan *The boss* calls them are running a bus company it's quite obvious where priorities are.

At the moment EY services are the most unreliable they have ever been..

Absolutely disgraceful service no buses available today at all from Anlaby until mid morning. I work at HRI the 154 and 63 are subsidised by the NHS workers today would be rolling in at lunch time if you waited for a bus. Why have buses start middle of the morning when the majority of people want to be at work by 7-9 am disgusting service.

Wouldn’t even give one star,use the buses regularly and the 152 from wheeler street was due in 5 minutes and arrived early and just drove past when they should actually wait at the stop if they’re early.
Terrible service.

I purchased a 24hour ticket from Hull to Hornsea on the eyms App. I then went to the Interchange in order to board the 10.15 bus to Hornsea for a medical appointment at 12. I arrived at Bay 31 at 10 am and waited until 11.10 for a bus that never turned up. I asked 4 people at the station including the station supervisor who replied that she had no idea where the bus was!!??
I then asked for help in the Customer service office but they too were unable to help. So I had to cancel my appointment and return home. I then asked for a refund and was told that as I had used the ticket in Hull i was not eligible for a refund. Had I known there wouldn't have been a 10.15 service to Hornsea I would never have bought the ticket. Eyms however couldn't care less about me.

This morning about 9,30am, 26/8/2022, I tried to board a no.57 bus at the stop at the bottom of Hessle Rd flyover, Gypsyville side. The driver stopped me boarding and told me I wasn't allowed on her bus because there were too many shopping trollies on the bus already. Shopping trollies! I was gobsmacked! My trolley was empty and I a 70 year old man offered to go upstairs but this was refused too, though the upstairs was virtually empty. Almost 30 minutes for the next bus and almost late for a doctors appointment. Please say thank you to the ignorant, bad mannered nasty piece of work who spoiled my day!

3 different bus services down the same road didn’t turn up, the 4th bus that finally turned up was 10 minutes late and didn’t even come from doing a service, it came from the yard at the back of station, clearly got bad time keeping drivers, if I turned up to my work 10 minutes late, I would be in the office, I honestly don’t know how this bus company is still running, because it might as well not be by the amount of buses not turning up.