I had old share certificates in my file with an address we lived at 20 years ago and wanted to check whether they were valid. Sushruthi was very patient and thorough and spent time searching on my beh... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An account has been created for my RSU through the AST portal. But when I try to reset my password (which is the last step to access my account), no OTP is ever sent to my email (email works since I c... Mehr ansehen
Unternehmen hat geantwortet
I was at a loss as to how to introduce an account and to list my assets. I am just so grateful to: Tushar Gupta Customer Experience Representative UK Shareholder Services Equiniti Group, becaus... Mehr ansehen
Unternehmen hat geantwortet
I had a call with respect to shareholdings of my late parents and Sushruthi was so helpful in confirming what we need to do. She went above and beyond what I would have expected by patiently confirmin... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Equiniti manages share registers and employee share plans whilst supporting governance and investor relations objectives. We handle multi-billion-pound corporate actions with absolute precision and support new companies making their debut as a listed business. Our unrivalled expertise means we act as share registrar for 48% of the FTSE100 and our average client relationship spans 14 years. Today we hold 9.2m shareholder records and pay around £34bn in dividends each year We look after 1.1m share plan participants. We process over 3m transactions annually across our platforms.
Kontaktinformationen
Vereinigtes Königreich
- equiniti.com
Achieving Success Together
4.3
Hervorragend
2293 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Bit difficult to get to speak to…
Bit difficult to get to speak to someone . But when I did was very straight forward and helpful.
5. Juni 2026
Antwort von Equiniti
We appreciate your feedback and are glad our team was helpful once you connected. We are always working to improve accessibility.
I have had to submit proof of ID and…
I have had to submit proof of ID and Selfie of myself
4 times so far with no success.
What is supposed to take 4 hours has taken 2 weeks
Equiniti have responded quickly to point out my ID was out of date. So I must shoulder some of the blame for the delay.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Equiniti
We understand your frustration with the ID verification process. I have sent a request for further information from you.
Old fashion good customer service…
The 2 staff I dealt with were just excellent , nothing was too much for them and they explained every step of the process
4. Juni 2026
Antwort von Equiniti
We're glad our team was excellent, explaining every step of the process. We appreciate your positive feedback!
Spoke to Nasir about unlocking my…
Spoke to Nasir about unlocking my account. Everything progressed smoothly….. and my account is now back to normal. Many thanks.
4. Juni 2026
Antwort von Equiniti
We're so glad to hear your account issue was resolved smoothly and is back to normal. Thank you for sharing your positive experience with us!
Bereavement Service
Anthony Prakash made the completion if forms required to sell my late parent’s shares simple, and saved me, and them if I got it wrong(!), a great deal of time.
4. Juni 2026
Antwort von Equiniti
We're so glad we could simplify this process for you during a difficult time. Thank you for sharing your positive experience with us.
Very professional staff
The two members of staff I talked to were extremely professional, friendly and helpful through what were potentially difficult discussions regarding by deceased wife’s shareholding.
4. Juni 2026
Antwort von Equiniti
We are truly grateful for your kind words during such a difficult time. We are glad our team provided professional and helpful support.
Kishore the representative that delt…
Kishore the representative who delt with me was efficient,knowledgeable and patient. He navigated me through the log on process with sucsess.
3. Juni 2026
Antwort von Equiniti
We're happy to hear our representative was efficient, knowledgeable, and patient, successfully guiding you through the login process. We appreciate your positive feedback!
tHE CUSTOMER REP WAS VERY HELPFUL
3. Juni 2026
Antwort von Equiniti
We're glad our team was helpful. Thank you for your feedback.
A helpful Anthony
Anthony was both very helpful and knowledgeable and was able to deal with my enquiry very efficiently
3. Juni 2026
Antwort von Equiniti
We're happy to hear our team member was helpful and knowledgeable, efficiently handling your inquiry. We appreciate your feedback.
Gokul was very professional and polite…
Gokul was very professional and polite taking time to fully explain the position.
3. Juni 2026
Antwort von Equiniti
We're so glad our team was professional and polite, taking time to explain everything clearly. Thank you!
Antwort von Equiniti
We are so pleased to hear about your positive experience. We appreciate you sharing your kind words with us.
Antwort von Equiniti
We're glad our representative was patient and gave clear instructions. Thank you for your feedback!
NeeMrs Barker ded an answer to my question
Needed an answer to my question, he was polite and professional with answers
Many thanks
3. Juni 2026
Antwort von Equiniti
We're so happy to hear our team member was polite and professional. We appreciate your kind words.
Customer Experience Representative Shaha
Customer Experience Representative Shaha was first class in resolving my access issue to Santander Shareview. Thanks to her, I could set up my account and login.
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Equiniti
We're so glad we could resolve your access issue and help you set up your account. Thank you for your kind words!
Help is at hand with just a phone call
It is good to know that there are people in Equiniti who can resolve any problems you encounter. My queries were dealt with in a very efficient manner.
1. Juni 2026
Antwort von Equiniti
We're happy to hear our team resolved your problems efficiently. We appreciate you noting our effective service!
Excellent advice and explanations from…
Excellent advice and explanations from Kishore to guide me through and correct discrepancies on my account. Thanks for your patience
2. Juni 2026
Antwort von Equiniti
We're happy to hear that our team member provided excellent advice and explanations to guide you and correct account discrepancies. We appreciate your positive feedback!
Antwort von Equiniti
We're glad you enjoyed your experience. Thank you for your positive feedback!
Friendly and patient
2. Juni 2026
Antwort von Equiniti
Thank you for sharing your positive experience with us!
Good service
Got through to a person very quickly who dealt with my query in a friendly and professional manner. Told me what I had to do.
2. Juni 2026
Antwort von Equiniti
We're so glad we could assist you quickly and professionally. Thank you for sharing your positive experience with us!
Friendly and efficient service.…
I spoke to Vaishnavi Jori today who quickly resolved my issue in a friendly, efficient and professional manner. I'm very pleased with the service from Vaishnavi and EQ.
2. Juni 2026
Antwort von Equiniti
We're happy to hear that our team member quickly resolved your issue in a friendly, efficient, and professional manner. We appreciate your positive feedback!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.