The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a gr... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answere... Mehr ansehen
Unternehmen hat geantwortet
I had an email re the latest Lloyds dividend in my EQUINITI account but not one from my EQI investment account for some reason. I then inadvertently used the wrong address to try to access my EQI... Mehr ansehen
Unternehmen hat geantwortet
Ramsiya - the agent who assisted me in the transfer of shares was very calm and explained things clearly and efficiently.
Unternehmensdetails
Vom Unternehmen geschrieben
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Vom Unternehmen geschrieben
Kontaktinformationen
Vereinigtes Königreich
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4.6
Hervorragend
764 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von EQi
We are so glad our team member resolved your issue. Thank you for your feedback!
She was very patient with me stressing…
She was very patient with me stressing about dividends. I rate her 5 and me 2
14. Mai 2026
Antwort von EQi
We're glad to hear about your positive experience! Thank you for sharing.
If I could rate zero I would
If I could rate zero I would . A platform that takes the cheapest possible option , with Indian call centre who don’t give a crap. The lowest crappy platform who don’t give a crap about their customers
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We appreciate you sharing this feedback. We're very sorry to hear that the service and support you received did not meet your expectations. We'll review your comments to improve our platform and assistance. Please respond to our request for more information.
Antwort von EQi
We're happy to hear that our advisor was helpful, polite, and efficient. Thank you for sharing your positive experience with us!
Manesh has excellent customer service…
Manesh has excellent customer service skill complete our query first class he is a credit to the company
.
13. Mai 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the customer service was excellent and the query was completed. Thank you for the positive feedback.
very well trained staff
13. Mai 2026
Antwort von EQi
We appreciate your positive feedback regarding our well-trained team members.
Advisor (Ramsiya) was very helpful and…
Advisor (Ramsiya) was very helpful and made, what i thought would be a difficult transaction, very easy. Thanks for your help!
13. Mai 2026
Antwort von EQi
We're happy to hear that our advisor was very helpful and made the transaction easy for you. We appreciate you taking the time to share your positive experience!
Manish was extremely helpful and…
Manish was extremely helpful and explained everything really well
13. Mai 2026
Antwort von EQi
We're so glad to hear that the assistance you received was helpful and that everything was explained well. We appreciate your feedback.
Antwort von EQi
We appreciate you sharing your feedback and are happy that your issue was resolved quickly.
Manish was efficient and patient with…
Manish was efficient and patient with me and talked me through my issue calmly and clearly until it was resolved.
12. Mai 2026
Antwort von EQi
We appreciate you sharing your feedback. We're happy to hear that the agent was efficient and patient, resolving your issue calmly and clearly.
Efficient and clear
Ramsiya was excellent. Understood my query and was efficient and clear in getting things resolved.
12. Mai 2026
Antwort von EQi
We're happy to hear that the staff member was excellent! We appreciate you recognizing their understanding, efficiency, and clarity in resolving things.
Customer service & support
Manish was very knowledgeable and courteous and provided the help I required.
12. Mai 2026
Antwort von EQi
We're happy to hear that the assistance you received was knowledgeable, courteous, and helpful. We appreciate you taking the time to leave us feedback.
Antwort von EQi
We're happy to hear that our service was responsive and quick! Thank you for your positive feedback; we appreciate it.
Antwort von EQi
We appreciate your feedback and are so glad that our team member was able to resolve your issue effectively. Thank you.
Antwort von EQi
We're happy to hear that you received excellent, courteous, knowledgeable, and helpful service. Thank you for your positive feedback!
Relatively easy to get through to a…
Relatively easy to get through to a person on the telephone. Helpful advice from Ramesh (spelling) and required forms sent by email very quickly
11. Mai 2026
Antwort von EQi
We're happy to hear that you found it easy to reach someone by phone. We appreciate you noting the helpful advice and prompt email of forms.
I spoke to a person by the name of…Ramsiye
I spoke to a person by the name of Ramsiye who was very professional very helpful and efficient at helping me with my enquiry.Many thanks for a great service
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von EQi
We're happy to hear that our service was helpful and efficient! We appreciate you taking the time to share your positive experience with us.
Quick and easy to deal with
Verification checks were quick and got through to her within a minute of phoning up. Ramsiya resolved my issue very quickly, she was very helpful. Thanks
11. Mai 2026
Antwort von EQi
We're happy to hear that the verification checks were quick and your issue was resolved rapidly. We appreciate you acknowledging how helpful the service was!
Quick and efficient customer service
Ramsiya who assisted me was extremely helpful. I was back online to complete the transaction I wanted to in just a few minutes and she insured I had the information needed to follow up as well.
8. Mai 2026
Antwort von EQi
We're happy to hear that the assistance you received was extremely helpful. We appreciate you mentioning the quick resolution and the follow-up information provided. Thank you for your feedback.
Antwort von EQi
We're happy to hear that you found our team member helpful and patient. Thank you for your positive feedback; we appreciate it.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.