I needed an urgent consult as a visitor to UK without a GP. Due to recent surgury i needed follow up. . The Dr was very good.my medical history was available to him . Addressed the problem in a measu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with both the doctor (Dr Winiger) and the contact staff were great, all very helpful and efficient. Communication was clear and the service I needed was met. Really recommend if you'... Mehr ansehen
Unternehmen hat geantwortet
As a visitor from Australia in the UK, Dr.Online is a lifesaver when you’re not feeling well. With a sinus & ear infection, the thought of the long flight back to Australia was terrifying as I didn’t... Mehr ansehen
Unternehmen hat geantwortet
Having the consultation online with a doctor is one thing which went very well but then not to receive your prescription ID is another. I have been trying to get my persecution ID the doctor allocated... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Häuslicher Pflegedienst
- auch in
- Arzt
Über Dr.Online - UK
Vom Unternehmen geschrieben
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Need a Doctor? Go to Dr.Online
Vom Unternehmen geschrieben
- The comfort and versatility of video consultation
- Speak instantly to a GP in the comfort of your home, through any computer, tablet or smartphone.
- Health professionals who care seriously
- Our Doctors are regularly audited to ensure the highest standards of care, and are up to date with UK based Safeguarding Training.
- A dedicated Concierge Service
- Our admin team will provide a dedicated aftercare service following your consultation. Enabling prescriptions and/or referrals to be organised in a timely manner to your preferred provider.
- We are at your disposal from 9 am to 6 pm
- Our support is available in many different languages and ready to help, wherever you are.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Kontaktinformationen
Vereinigtes Königreich
- +44 7893 947543
- info@dronline.uk
- dronline.uk
4.5
Hervorragend
1094 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent
Excellent. I travelled from Portugal to London to visit my daughters for a week and forgot my Trazadone medication. I couldn't sleep at night and googling I found Dr Online Uk. I booked an online appointment, sent my Portuguese precription. Two hours later I was at the pharmacy buying trazadone. Really useful !
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Ana,
Thank you very much for your wonderful feedback. We are delighted to hear that we were able to assist you promptly during your visit and help you access your medication without delay.
It is especially pleasing to know that the process was smooth and helpful at a time when you needed it most.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Nice doctor
24. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Reb,
Thank you for your feedback. We are pleased to hear that you had a positive experience with the doctor.
We truly appreciate you taking the time to share your thoughts.
Kind regards,
DrOnlineUK Support Team
Too hectic doesn’t take the time.
Too hectic doesn’t take the time.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear King,
Thank you for your review. We’re very sorry to hear about your experience — this is certainly not the level of service we aim to provide.
We have tried to locate your booking, but unfortunately we cannot find any appointment under the details provided. Can you share further details with us via Trustpilot (link sent) and we will come back to you.
Kind regards,
DrOnlineUK Support Team
Easy appointment booking for a…
Easy appointment booking for a consultation within the hour. Was considering going to A and E but didn’t want to add to the busy department and endure the long wait if it wasn’t needed empathetic and skilled doctor who advised A and E. Thank you
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sue,
Thank you very much for your feedback. We are pleased to hear that you found the booking process quick and convenient, and that the doctor was empathetic and supportive during your consultation.
It is especially important to us that patients receive appropriate guidance, and we are glad the doctor was able to advise you on the next steps.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Wonderful service
Dr Diane's thoroughness in getting to the bottom of my life-long issue , was so thorough and so reassuring .Her manner was a delight. You could not get better care .
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Simon,
Thank you very much for your wonderful feedback. We are delighted to hear that Dr Diane was thorough, reassuring, and attentive in addressing your long-standing concern.
It is especially pleasing to know that her manner made such a positive impression and that you felt so well cared for.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Great experience
Great experience. At 8am Sunday morning I was able to get an appointment for 1020. The dr was friendly, knowledgable and thorough. My prescription was in my inbox within 5 minutes. Great service when the GP isn’t open or you can’t get an appointment!
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Neil,
Thank you very much for your kind feedback. We are delighted to hear that you were able to secure a prompt appointment and that the consultation was friendly, knowledgeable, and thorough.
It is great to know that you received your prescription quickly and found the service helpful when access to your GP was limited.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Thanks to Top MRI for your swift &…
Thanks to Top MRI for your swift & stress free experience. Dr was very helpful and assist me in my query promptly ✨️
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Juliette,
Thank you very much for your kind feedback. We are delighted to hear that you had a swift and stress-free experience and that the doctor was helpful and prompt in assisting you.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Competent and personable
I found the physician competent, asking the right questions, etc., and pleasant (I am a retired physician, myself). This was reassuring and increased my confidence in her advice.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear John,
Thank you very much for your kind feedback. We are delighted to hear that you found the physician competent, thorough, and personable.
It is especially meaningful to receive such positive comments from a fellow medical professional, and we are pleased that the consultation gave you confidence in the advice provided.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Dr couldn't sign off a document
Dr couldn't sign off a simple few questions about medication and sport related activities.
Decision paralysis not helpful for patients
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Aliah,
Thank you for your feedback. We are sorry to hear about your dissatisfaction.
After reviewing your case with the doctor, we can confirm that the decision made was based on clinical grounds, as the consultation was conducted remotely.
The doctor has advised that the situation was explained during the consultation, that you understood the outcome, and that a referral was completed to support further assessment.
In case you need further assistance, please do not hesitate in contacting us at info@dronline.uk.
Kind regards,
DrOnlineUK Support Team
Scam provider
Scam provider. They gave the parcel to DHL who never tried to deliver it, rang to complain and they told me once it leaves its not their problem. I asked them not to lie as this isn't the law in the UK. They refused to take any action to attempt to rectify and so they have in essence taken my money for nothing AVOID AVOID Avoid. I will be issuing a notification before claim. Disgusting.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Lewis,
Thank you for your feedback.
We have carefully reviewed our records and, unfortunately, we were unable to locate any booking or information associated with the name used in this review. For this reason, it appears that this matter may not be related to our service.
We kindly ask that you provide further details regarding your booking by contacting us at info@dronline.uk
, so we can investigate this matter thoroughly.
Kind regards,
DrOnlineUK Support Team
No GP appts
After trying several times to get an appointment with the GP and told there were no appointments left we tried dr.online. Super helpful and very efficient would definitely use again.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Fiona,
Thank you very much for your feedback. We are delighted to hear that you found our service helpful and efficient, especially when you were unable to secure a GP appointment.
We truly appreciate your trust and are pleased we could support you when needed.
Kind regards,
DrOnlineUK Support Team
Excellent nutrition and behaviour change support.
I have received outstanding care and support around my weight loss journey. Drs have responded very swiftly to any questions or concerns and I have really benefitted from the additional nutrition and behaviour change support from Rebecca.
I highly recommend this service to support the weight loss journey and bring about lasting change.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sarah,
Thank you very much for your wonderful feedback. We are delighted to hear that you have received outstanding care and support throughout your weight loss journey, and that our team has been responsive to your questions and concerns.
It is especially rewarding to know that the additional nutrition and behaviour change support has made a positive difference for you.
We truly appreciate your recommendation and wish you continued success on your journey.
Kind regards,
DrOnlineUK Support Team
Dr Online was super helpful
Dr Online was super helpful! Booked an appointment within the hour remotely, went through my symptoms and within 2 hours I’ve got my prescription and antibiotics I needed after two weeks of suffering. Highly recommend for a quick and easy turnaround for your health needs.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Dylan,
Thank you very much for your kind feedback. We are delighted to hear that you found the service helpful and efficient, and that you were able to receive the care and treatment you needed so quickly.
We truly appreciate your recommendation.
Kind regards,
DrOnlineUK Support Team
Excellent service
Easy to organise the appointment.
My doctor was engaged with every aspect of my care. Excellent are and communication from start to finish. I cannot recommend highly enough.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Catriona,
Thank you very much for your kind feedback. We are delighted to hear that you found the booking process easy and that the doctor was fully engaged in your care throughout.
We truly appreciate your recommendation and your kind words about our service and communication.
Kind regards,
DrOnlineUK Support Team
Not impressed for a private doctor…
Not impressed for a private doctor still waiting for my prescription to be sent
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Denise,
We sincerely apologise for the delay and any inconvenience caused.
We have checked your case and can confirm that your prescription has now been sent.
If you have any difficulty locating it, please do not hesitate to contact us so we can assist you further.
Kind regards,
DrOnlineUK Support Team
Superb
Within 45 minutes of finding Dr.Online, I had a consultation that not only resulted in the prescription I required, but the information and reassurance that is frequently of equal - or perhaps greater - value than the medication. Superb GP, superb service.
15. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear AAR,
Thank you very much for your wonderful feedback. We are delighted to hear that you received not only the prescription you needed but also the guidance and reassurance that made your consultation so valuable.
We truly appreciate your kind words about both the GP and our service.
Kind regards,
DrOnlineUK Support Team
Antwort von Dr.Online - UK
Hello,
Thank you for your feedback. We are thrilled to hear that you had an amazing experience with our service.
Kind regards,
DrOnlineUK Support Team
Great service
The doctor was great, listened to my description of how I was feeling and issued antibiotics straight away. Was very professional and kind
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sarah,
Thank you very much for your feedback. We are delighted to hear that the doctor listened carefully, acted promptly, and provided professional and kind care.
We truly appreciate you sharing your experience.
Kind regards,
DrOnlineUK Support Team
Fast service
Fast service, caring doctor. Received my prescription straight away.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Jonathan,
Thank you for your feedback. We are glad to hear that you found the service fast and that the doctor was caring. It’s great to know that you received your prescription promptly.
Kind regards,
DrOnlineUK Support Team
Very good ubderstanding and…
Very good ubderstanding and knowledgeable.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Ian,
Thank you for your feedback. We are pleased to hear that you found the doctor understanding and knowledgeable.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.