I needed an urgent consult as a visitor to UK without a GP. Due to recent surgury i needed follow up. . The Dr was very good.my medical history was available to him . Addressed the problem in a measu... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My experience with both the doctor (Dr Winiger) and the contact staff were great, all very helpful and efficient. Communication was clear and the service I needed was met. Really recommend if you'... Mehr ansehen
Unternehmen hat geantwortet
As a visitor from Australia in the UK, Dr.Online is a lifesaver when you’re not feeling well. With a sinus & ear infection, the thought of the long flight back to Australia was terrifying as I didn’t... Mehr ansehen
Unternehmen hat geantwortet
Having the consultation online with a doctor is one thing which went very well but then not to receive your prescription ID is another. I have been trying to get my persecution ID the doctor allocated... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Häuslicher Pflegedienst
- auch in
- Arzt
Über Dr.Online - UK
Vom Unternehmen geschrieben
Dr.Online was born in 2020 with the mission of bringing individuals and healthcare professionals closer together. Through our platform, we have carried out thousands of online consultations, in a simple and secure way, eliminating barriers of time and distance.
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Whether you need urgent or specialty medical advice, mental health support, a medical certificate, prescription renewal, or travel consultation, we have the solution. Our network of healthcare professionals covers different fields and specialties to meet your needs.
We pride ourselves on providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is fluid, reliable, and effective.
Dr.Online is not about the future of Medicine. It's about the present!
Need a Doctor? Go to Dr.Online
Vom Unternehmen geschrieben
- The comfort and versatility of video consultation
- Speak instantly to a GP in the comfort of your home, through any computer, tablet or smartphone.
- Health professionals who care seriously
- Our Doctors are regularly audited to ensure the highest standards of care, and are up to date with UK based Safeguarding Training.
- A dedicated Concierge Service
- Our admin team will provide a dedicated aftercare service following your consultation. Enabling prescriptions and/or referrals to be organised in a timely manner to your preferred provider.
- We are at your disposal from 9 am to 6 pm
- Our support is available in many different languages and ready to help, wherever you are.
Quick, Simple and Secure Scheduling
Consultations with Certified Doctors
We take pride in providing excellent service and prioritizing the privacy and confidentiality of our patients. We work daily to ensure that every interaction on our platform is smooth, reliable, and effective.
Kontaktinformationen
Vereinigtes Königreich
- +44 7893 947543
- info@dronline.uk
- dronline.uk
4.5
Hervorragend
1094 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Dr.Online - UK
Dear Ioannis,
Thank you very much for your feedback. We are delighted to hear that you found our collaboration excellent.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Efficient
Efficient, quick, affordable, and you receive professional and reliable care.
8. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sarah,
Thank you very much for your feedback. We are pleased to hear that you found the service efficient, quick, and reliable, and that you received professional care at an affordable price.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Doctor was very helpful and friendly…
Doctor was very helpful and friendly and worked out the issue very quickly, would highly recommend - also booking and pre-appointment process was very smooth and easy.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Richard,
Thank you for your kind feedback. We are delighted to hear that you found the doctor helpful and friendly, and that your issue was identified quickly. It is also great to know that the booking and pre-appointment process was smooth and easy for you.
We truly appreciate your recommendation.
Kind regards,
DrOnlineUK Support Team
The doctor I consulted was very…
The doctor I consulted was very empathic, listened carefully to the problem and was knowledgeable. Even though the condition can be embarrassing to discuss, he put me at ease and I felt comfortable talking about any symptoms. Great service and reasonable price, matching any other similar GP consultations.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Serenela,
Thank you for your kind feedback. We are very pleased to hear that the doctor made you feel comfortable and listened carefully to your concerns. Providing a professional, respectful, and supportive consultation experience is very important to us.
We truly appreciate your recommendation and are glad that you found the service helpful and good value.
Kind regards,
DrOnlineUK Support Team
This is a brilliant service
This is a brilliant service. When you need to speak to a doctor quickly, at a time convenient to you then I highly recommend Dr Online. I have only needed to use them twice in about 5 years but both consultations were friendly, informative and very helpful. A prescription was emailed immediately after the consultation and I collected my antibiotic eye drops within 10 minutes at my local pharmacy. These have already significantly improved my very irritated eye. Thank you Dr Online.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Tracey,
Thank you very much for your kind feedback.
We are thrilled to hear that you found the service quick, friendly, and informative, and that your prescription was received promptly. It is especially pleasing to know that your eye condition has already improved.
We truly appreciate you taking the time to share your experience and your recommendation of Dr Online.
Kind regards,
DrOnlineUK Support Team
Extremely good & v efficient
Extremely good & v efficient. It is so convenient if you dont have time to go to your usual doctor or when they are closed & you need a prescription/advice. Will def use again. Many thanks
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Josh,
Thank you very much for your kind feedback.
We are delighted to hear that you found the service efficient and convenient, particularly when access to your usual GP was limited. It is great to know that the consultation and support met your expectations.
We truly appreciate your recommendation and look forward to assisting you again in the future.
Kind regards,
DrOnlineUK Support Team
Excellent service
Excellent service. I was somewhat sceptical but the doctor was brilliant, very thorough and gave great insight which I could share with my own NHS GP. Would use again.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Nina,
Thank you very much for your kind feedback.
We are delighted to hear that your consultation was thorough and insightful, and that the information provided was helpful for you to share with your NHS GP. It is especially pleasing to know that we were able to exceed your expectations.
We truly appreciate you taking the time to share your experience and would be pleased to assist you again in the future.
Kind regards,
DrOnlineUK Support Team
This Service and Doctor helped when I…
This Service and Doctor helped when I am here visiting from the US and not sure where to turn. All the sudden I was sick and with my Daughter about to have a new baby. Everything happened quickly and the Doctor was kind and got me on the mend. Much appreciated !!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Erin,
Thank you very much for your thoughtful feedback.
We are so pleased that we were able to support you during your visit to the UK, especially at such an important time for your family. It is reassuring to hear that the consultation was prompt, kind, and helped you feel better quickly.
We truly appreciate you taking the time to share your experience and wish you and your family all the very best.
Kind regards,
DrOnlineUK Support Team
Dr online is the best
The doctor who I saw online this evening was human, kind and empathetic. She listened to my views and my story and worked with me to prescribe the right medicine for my condition. She was a light amongst many doctors who have failed to believe me for a long time now. 100% recommend this service! Especially Dr Caldwell.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sarah,
Thank you so much for your incredibly kind words.
We are truly pleased to hear that you felt listened to, understood, and supported during your consultation. Providing compassionate, patient-centred care is at the heart of what we aim to deliver, and it is especially meaningful to know that your experience made such a positive difference.
We will be sure to pass your lovely feedback on to Dr Caldwell.
Thank you again for your recommendation and for taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Fast service and received referral
Fast service and received referral that I needed
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Matthew,
Thank you very much for your positive feedback.
We are pleased to hear that you found the service fast and that you received the referral you needed promptly.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Dr Uchenna Mkpadi was very helpful and…
Dr Uchenna Mkpadi was very helpful and polite. He took his time and listened to me. I will definitely consult him again in future. Thank you so much Dr Uchenna Mkpadi.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Alifunnesa,
Thank you very much for your kind feedback.
We are delighted to hear that Dr Uchenna Mkpadi was helpful, polite, and attentive during your consultation. It is especially reassuring to know that you felt listened to and supported.
We truly appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Kind regards,
DrOnlineUK Support Team
I used this as my GP won’t offer me an…
I used this as my GP won’t offer me an appointment for three weeks. This was absolutely fantastic for me ! Appointment same day an hour after I looked on the website. Consultation done and same day prescription issued. Very friendly, and would recommended to anybody.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Jami,
Thank you very much for your wonderful feedback.
We are delighted to hear that you were able to secure a same-day appointment and receive your prescription promptly. It is especially pleasing to know that you found the consultation friendly and convenient.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Booking a 3T MRI Scan
This is a great way to get an appointment urgently if needed to enable further tests or more. The booking of the appointment was quick abd easy to book. I wss offered diddrent days and times to suit and was able to chose the doctor to have the consultation with. The doctor listened asked relevant questions and decided that a referral was needed to go yo the next stage all within 10/15 minutes. I later received a copy of the referral in my email for me to check for accuracy. Amazing service not sure why I haven't gone this route previously.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Sandra,
Thank you very much for your detailed and positive feedback.
We are delighted to hear that you found the booking process quick and straightforward, and that you were able to choose a suitable appointment time and doctor. It is especially encouraging to know that the consultation was efficient, thorough, and that you received your referral promptly for review.
We truly appreciate you taking the time to share your experience and are pleased that the service met your expectations.
Kind regards,
DrOnlineUK Support Team
Doctor was very friendly
Doctor was very friendly , had a problem with hearing him , he called me on my phone straightaway . Great service. 24 hours in my medication my throat is all going down , I can swallow again . It s worked wonders . Highly recommend this service
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Frederique,
Thank you very much for your wonderful feedback.
We are delighted to hear that the doctor was friendly and responsive, and that the issue with the audio was resolved promptly. It is especially reassuring to know that your treatment has already made such a positive difference.
We truly appreciate your recommendation and thank you for taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Zero stress!
Lifesaver to have access to this service on a Sunday. A thorough medical interview done and antibiotics prescribed for an ear infection. Thank you very much.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Charlotte,
Thank you very much for your kind feedback.
We are so pleased to hear that the service was helpful to you, particularly on a Sunday when access to care can be more limited. It is encouraging to know that you found the consultation thorough and that you were able to receive the treatment you needed.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
Was able to get a doctor the on the same day.
Signed up early Sunday morning, got a doctor by 10:45 am. A friendly doctor appeared on time. The video chat is customizable, you can blur your background and adjust settings to suit. Doctor reassured me and that was the reason for signing up. He prescribed me some medicine to deal with the ailment.
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Andrew,
Thank you very much for your positive feedback.
We are delighted to hear that you were able to secure a same-day appointment and that the consultation met your expectations. It is especially reassuring to know that you felt supported and reassured during the appointment.
We appreciate you taking the time to share your experience and are pleased that the platform features contributed to a comfortable consultation.
Kind regards,
DrOnlineUK Support Team
Wide range of appointment times…
Wide range of appointment times especially for a Friday night. Concerns taken seriously and advice and medication provided
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Kelly,
Thank you very much for your kind feedback.
We are pleased to hear that you found the range of appointment times convenient and that your concerns were taken seriously. Providing timely advice and appropriate treatment is very important to us.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
So far so very good
After going round in very slow moving circles with my NHS GP (when I could get to speak with them) I got more done in a 15 minute conversation with Dr Winiger than in the previous 6 months.
I have been referred for a scan and - so far - everything seems to be worth every penny.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Steve,
Thank you very much for your positive feedback.
We are delighted to hear that your consultation was productive and that you were able to move forward with a referral so promptly. It is especially encouraging to know that you felt the appointment was worthwhile and efficient.
We truly appreciate you taking the time to share your experience and wish you all the best with your upcoming scan.
Kind regards,
DrOnlineUK Support Team
would give 0 stars if i could
would give 0 stars if i could. the doctor was useless & incompetent and then sent me my consultant form, full of spelling errors! refused to refund me despite not being able to provide me the service they advertised.
11. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Lucy,
We are very sorry to hear about your experience and sincerely apologise for your dissatisfaction.
Your concerns have been noted and will be reviewed internally. Refund decisions are made in accordance with our service terms and following appropriate assessment.
If you require any further assistance, please do not hesitate to contact us at info@dronline.uk.
Kind regards,
DrOnlineUK Support Team
So efficient!
The GP service was so efficient - I booked about an hour before my appointment and I will collect my prescription today. The doctor was SO helpful and I feel really heard!
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Dr.Online - UK
Dear Iona,
Thank you so much for your wonderful feedback.
We are delighted to hear that you found the GP service efficient and convenient, and that you were able to secure an appointment so quickly. It is especially rewarding to know that you felt truly heard and supported during your consultation.
Providing timely, professional, and patient-centred care is extremely important to us, so your comments mean a great deal.
We truly appreciate you taking the time to share your experience.
Kind regards,
DrOnlineUK Support Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.