Not a great experience. Communication is extremely poor. If I'm honest, it's absolute non existent. You've to call persistently hoping you don't get the answerphone during business hours. In addition... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Would highly recommend Donald Ross. They kept us informed every step of the way during the selling process. Rachel was our point of contact and we found her to be knowledgeable, efficient and court... Mehr ansehen
After living in the same property for 67 years I decided to sell. All Donald Ross staff gave me excellent customer service, from the valuation carried out on 20th March, and an offer accepted on 9th A... Mehr ansehen
Excellent service from the residential sales team in Ayr who managed sale of our two properties. Maureen and Nicola were incredibly helpful and guided us through the sales process to ensure everything... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Donald Ross estate agents Ayrshire believe in high quality, individual service for every customer whether buying, selling or letting properties in Ayrshire
Kontaktinformationen
Beresford Terrace 1, KA7 2ER, Ayr, Vereinigtes Königreich
- 01292 288222
- office@donaldross.co.uk
- donaldross.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Helen kept me informed every step of…
Helen kept me informed every step of the way whilst buying and Maureen was equally good when selling my house.
I have no idea how people rent a…
I have no idea how people rent a property from this company, I have applied multiple times and don't even get a viewing despite being told I WILL be contacted, I can be the first to say id like to apply, no problem youd think. Property let, same again, and again, once I have had an email saying sorry the property has gone, no I didnt get a viewing at that one either!!! Useless
Expat returning to Scotland…
As an expat living abroad for the last 30 years, I had no idea what to do, or expect. My son viewed the property on our behalf, and I called Maureen McInnes with an offer. Within 20 minutes we had agreed a price with the seller. We used her recommended solicitors and completed all the initial requirements within a very short space of time with the help of Deanne Riley.
Very impressed with their service, professionalism and friendliness. I wouldn't hesitate to recommend Donald Ross.
Great staff
Very helpful staff. Gave great advice and help. Nothing was too much bother. Would definitely recommend.
Great company could not be more helpful…
Great company could not be more helpful would not hesitate to use again
We are first time buyers in the U.K and…
We are first time buyers in the U.K and Maureen McInnes at Donald Ross Residential was extremely professional and very helpful and patient with our questioning.
We cannot recommend her and Donald Ross Residential highly enough.
Selling my house with Donald Ross
A very calm and smooth journey with Donald Ross when selling my house over the usually stressful period of Christmas. I could rely on every member of staff to give their professional advice and offer their expertise and knowledge throughout the process.
Fantastic Team!
Great from the get go. Scheduled my viewing promptly and at a time which suited me - thanks Naomi.
Viewing went great very informative and forthcoming about the property - thanks Deanne.
Dealing with the offer I put on a property as my first I had the pleasure of speaking with Maureen who gave me the great news that my offer had been accepted.
Great team will definitely keep in mind for when I sell in the future, couldn’t have made my first property buying experience any easier.
Thanks
Handled professionally from start to…
Handled professionally from start to finish.
Very professional service. Highly recommended.
Very professional service and could not fault it. From customer services to sale was an all round positive experience. Helen in customer services responded to every question promptly and made me feel comfortable at all stages of the selling process. The photographer was really good and the pics made the house look amazing. The house was on the market for a week, 2 viewing slots over 2 days and sale executed by end of it by Claire. Claire was brilliant dealing with prospective buyers and was very informative, pleasant and great at her job. Thanks Jacqueline and team for making this a smooth and seamless process from start to finish. I would highly recommend Donald Ross Residential to my friends and family. Mary
Huge thanks especially to Helen Hunter…
Huge thanks especially to Helen Hunter in customer service who always got back to us with any queries no matter how small. Many thanks to Tracey in Irvine for easing the journey by liaising between our buyer and us (sellers) even after the acceptance of offer to cut out the middle-men (solicitors) when they weren't necessary saving time and stress and ensuring a smoother process.
Couldn’t have been happier with their…
Couldn’t have been happier with their service. Everyone was really helpful in helping us service our dream home !!! I would definitely recommend them
A very positive experience with Donald Ross
Maureen, Frazier and all the staff in the Kilmarnock/Ayr offices made the sale of our house so much easier that we expected. From Frazer’s advice on how to present our home to the best advantage, the photographer capturing that advantage through to arranging the viewers who came to see our home - every step was extremely supportive and very professional. Thank you.
Cheapest or Best?
Selling property isn't always easy. You can either go for one of the 'cheaper' options or go for a quality service like Donald Ross. You might get lucky with the cheaper agents, but there is no need for luck if you sign up with Donald Ross. They are professional, thorough and they work tirelessly to market and sell your property. Definitely not the cheapest, but I wouldn't sell with anyone else.
Supportive
Supportive, communicative knowledgable and professional service from the Team at the Irvine office. Special thanks to Maureen for her professionalism when she had to manage a difficult situation on our behalf. And to Jacqueline for her reassurance and help.
Would recommend Donald Ross with confidence
DR made the sale of my property as…
DR made the sale of my property as stress free as possible. Their staff in particular Maureen, Fraser and Taylor were extremely helpful and their communication throughout was reassuring. I couldn't have asked for a better service.
A positive experience at a difficult time
This was a difficult time for me after my mother's passing but all staff I dealt with were friendly, helpful and sympathetic. They helped make the selling process a comfortable experience and were extremely professional throughout.
Professional Service from Donald Ross
Staff were extremely approachable and friendly. Nothing was a problem when we sought advice and all our queries were dealt with immediately. Communication was excellent and we were kept up to date with feedback from viewings. Tracy at the Irvine office was our point of contact - she was professional, helpful, friendly and efficient. We had a very positive experience with Donald Ross.
Best house purchasing experience
Very pleased with the service from Donald Ross, Tracey was more than helpful in that I had a problem with my original finance provider and she put me in touch with their preferred mortgage advisor who sorted out the problem and arranged my mortgage and sorted out a lawyer to process the legal side of things. I would definitely recommend the company.
My experience with all at Donald Ross…was excellent
My experience with all at Donald Ross has been a very smooth relaxed experience.
Everything went to plan in most professional way you could imagine.
I will be back xx
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