Bestvibe.co.uk. (Based in Hong Kong CH.) Warehouse in England UK. Ordered and Paid for 'Ashley Doll' . £791 !! Recieved the WRONG doll. Looked absolutely nothing like in the pictures (w... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This companies products make for an "interesting experience" and one that every full blooded (literally) male should try. The first use was what one would call "mind blowing" and something that you w... Mehr ansehen
Unternehmen hat geantwortet
Second time buying from bestvibe uk, so far very reliable, you can follow the process all the way up to delivery and have been a joy to purchase from them.
Unternehmen hat geantwortet
Update: My order arrived in exactly 1 week after ordering! Was skeptical because of the reviews but the item came through. I'm happy with my purchase. I'd recommend this website despite the mix review... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
About Bestvibe 👋 Welcome to Bestvibe — where Better Products, Smarter Solutions, Trusted Service meet your intimate journey. We believe intimate experiences should never feel cheap, shameful, or rushed. Everyone deserves safer exploration, genuine pleasure, more comfortable connections, and service you can count on. That’s why Bestvibe was created: to redefine the adult wellness experience with higher-quality products, user-first solutions, and thoughtful, respectful support. As a "value innovator" in the adult wellness industry, we stand against low-quality knockoffs, overpriced markups, and intrusive marketing. Instead, we’re committed to better quality at the same price, better value for the same quality, and a complete, stress-free shopping experience. In our 15 years of service, we’ve earned the trust of over 1,609,289 users across mature markets including the US, UK, Germany, France, the Netherlands, Italy, Spain, Japan, and more. We curate a diverse range of products to suit every desire — from body-safe toys and sensual lingerie to premium condoms and lubricants. Whether you’re exploring solo or with a partner, you’ll find options to match your comfort level and curiosity. Your privacy and peace of mind are our top priorities. Every order is shipped in plain, unmarked packaging with no sensitive branding, paired with fully transparent, trackable delivery. Your intimate journey stays completely confidential. To make your experience smooth and worry-free, we offer: 📦180-day hassle-free returns for all eligible orders We also believe in empowering you with knowledge. Explore our buyer’s guides, honest product reviews, and community insights to learn more about your options, all without the awkwardness. We’re here to help you feel confident, curious, and cared for every step of the way. Elevate your intimate moments with Bestvibe — where wellness, education, and fun come together seamlessly. Discover your happiest, most authentic self with us. 😊
Kontaktinformationen
Vereinigtes Königreich
- service@bestvibe.co.uk
- bestvibe.co.uk
3.7
Akzeptabel
396 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great products and customer service is…
Great products and customer service is excellent. Didn't realise had to use a code as had a price difference, and have been sent out something from best vibe, as a good will gesture. How many companies do this?!! Just so easy to order(next time I'll enter promo codes) as was a genuine mistake. But still aimed to please, even though wasn't too fussed about it. But they will do everything to accommodate you, and to make you feel really happy with your purchase. Highly recommend this Seller. Best products in the UK at an affordable price. Couldn't be happier. Thank you 😊
8. August 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Friendly Company!
They are a wonderful company to partner and work with and I love their products. No complaints from me at all!!
9. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Best Toy Ever
Best Toy Ever!
Honestly, I can't describe how easy the whole process was and I've not stopped using it since it arrived 😂
6. August 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
As a OF model this is the best toy company I worked with!
As an Onlyfans model I get a bunch of requests to try out sextoys but since a while I settled to only work with bestvibe because I actually feel good recommending their toys. They just have the best and most interesting toy collection + all of their toys are great quality and the greatest thing about them is the amazing customer support and super fast delivery time. I'm always super excited to receive a new toy from them!
24. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
I loved the products
I loved the products, they have extremely good quality, and shipping was fast and very well packaged
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
This thing was freaking insane
This thing was freaking insane. One of the most fun toys I have used. I wasn't sure about it the first time I got it but when I used it it blew my mind. Suprised it didn't come with any lube. Most of the toys I've had came with it but outside of that it's something I would totally recommend you get if you're looking for a unique experience with a new toy.
13. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
My favorite toy
The butt part is is nice, it’s about the same as other toys, but the other part is amazing! It’s the perfect length and girth, and you can bend it to have a different curve! Love it it’s lots of fun to use.
7. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
It is Wonderful
I love this sex toy because it a perfect tool for pleasure. I use it almost everyday. I like the different modes of movement and of intensity, so with them I never feel bored. I recommend it also because I love the texture inside the toy. It´s so estimulating!
17. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
I received this toy in the mail last…
I received this toy in the mail last week and was dubious whether it was going to be any good. I’ve never used one before and lo and behold, after I unpacked it and it attached it to my cock it made me orgasm Within 60 secs
No that you want to orgasm after 60 seconds all the time
with this product you can reverse it. You can increase the speed or decrease the speed. It’s quite a work of art the technology in it and was quite easy to clean. I highly recommend this.
I look forward to using it again and again and again
15. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
THIS TOY IS AMAZING!!
THIS TOY IS AMAZING!!! I HAVEN’T STOP PLAYING WITH IT SINCE I RECEIVED IT!!! I’M MORE THAN LIKELY GONNA HAVE TO GET ANOTHER ONE, CAUSE I’M GONNA WEAR THIS ONE OUT!!!
7. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Waiting for item
Hi I waited for a item a few days so I email them they let me know It was pending still and they said the item was delay because of reasons. But I got my item in the same week and give me a tracking number so could track it they got bk to me quick over the email I sent them as I was getting worried that it was stuck on pending still for a few days but it got delivered when I email them as soon as. Which was good and there customers service was great and very professional and understanding where as I was worried that the item would never come but they assure me it was and put my mind at ease. The only thing that was worried me was that pending sigh but apart from that I got the item within the same week and customer service was great. 😊👍
16. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Greatcustomer service
Product fault rectified effectively great customer service
12. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Relevant Information.
I placed an order for one of their products on 14/05/24, after a week of waiting nothing had arrived so I started to think that it was a scam.
I cancelled the order after trying to find out the status of the order, their live chat service is useless for trying to get relevant information as it is a bot.
I then get an email letting me know my order was suspended plus some extra information saying that they had an unexpected fire at their warehouse, now this is a major red flag for me.
They offered to ship the product when it was back in stock but due to the fire I was not taking the chance because if the fire was started by a defective product I am taking zero chances.
I asked for a full refund and they refunded me in full that's the only good thing I can say.
24. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Sorry for the inconvenience of the late shipping.
My apologies for hearing the order feedback may not meet your expectations on this occasion.
We also apologize for the response delay.
As you know, due to our warehouse in Cannock being burned down, we are unable to fulfill your order as scheduled.
In view of the sudden nature of this time, we have been working hard to solve the aftermath and expedited the secondment of goods from other warehouses.
In addition, due to the increase in email inquiries caused by this special time, our after-sales team is also actively responding to your appeals.
Last, we noticed that your order was refunded as you requested.
If you have any questions, you can contact our email address: service@bestvibe.co.uk. And our after-sale team will try their best to read your message within 48 hours.
Looking forward to hearing from you soon.
Excellent products and satisfaction guaranteed - BV a great supplier!
The products this company offer and supply are excellent + the service and support with any queries. I did have a query on one item but received a replacement promptly, thank you Best Vibe.
Great sex toys/aids - join me and enjoy the satisfaction and fun when using them. I will be back online for more purchases - well done BV.
David
28. April 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Ordered by mistake
Ordered by mistake and forgot the discount code , so ordered again (with the code) and asked to refund first order, which they did in 48 hours. Will always use again now.
20. April 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Excellent products and brilliant…
Excellent products and brilliant customer service
9. April 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
No stranger to buying here
No stranger to buying here
No stranger to buying here, and as always, the toys are fantastic. Loving the discreet packaging too
5. April 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Had a problem with delivery which was…
Had a problem with delivery which was corrected by bestvibe with good results and compensated with treats as an apology happy to keep ordering from them with peace of mind 👍
29. März 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
Thank you so much for taking the time to review us.
We highly appreciate the positive feedback and are so glad you are happy with us.
If you have any questions, please feel free to contact us.
We're happy to help.
Have a great day!
Thanks & regards!
Bestvibe UK
Useless
Useless. Only word you can use for this shower.
19. März 2024
Bewertung ohne vorherige Einladung
Antwort von bestvibe.co.uk
Hi there,
My apologies for hearing the review may not meet your expectations on this occasion.
We are struggling to improve your shopping experience and wouldn't be able to do this without your valuable feedback.
We want to solve your problem, but we cannot confirm your order quickly.
If possible, could you please provide us with your order number so that we can quickly confirm your order?
What's more, if you have any questions, you can contact our email address: service@bestvibe.co.uk. And our after-sale team will try their best to read your message within 48 hours.
Looking forward to hearing from you soon.
Thanks & regards!
Bestvibe UK
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.