Absolutely fantastic I am so happy was surprised how fast everything has come and Benn set up!! activated with instructions and step by step to set up and even if you’re struggling they are right t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I received a call today from Nayem, who saved me a load of hassle and got me a great price locked in before my current contract ended. Nayem was professional, easy to chat to, and made the experie... Mehr ansehen
I dealt with Tobi in relation to a complaint about how a connection issue had not been resolved by the Company leaving me without internet. Tobi had great customer service skills. He was immediately s... Mehr ansehen
Chris Thorpe is very helpful very professional , polite , he talks to a customer &helps to understand there needs. Also I was giving a very good deal. Saved me a heel of money. Very good service thank... Mehr ansehen
4.6
Hervorragend
12'024 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Josh was lovely and very helpful
Josh was lovely and very helpful
1. Oktober 2026
Bewertung ohne vorherige Einladung
Consistent speed and so far no issues…
Consistent speed and so far no issues with the company. Customer support is great so far. Compared to other companies in my area, fastest broadband by far.
1. Oktober 2026
Bewertung ohne vorherige Einladung
Received a great service from Sully.
1. Oktober 2026
Bewertung ohne vorherige Einladung
arshad is very good
1. Oktober 2026
Bewertung ohne vorherige Einladung
Karen was very helpful and informative…
Karen was very helpful and informative I only hope your engineer when he calls today is as helpful 2
20. September 2026
Bewertung ohne vorherige Einladung
My problem was handled in timely…
My problem was handled in timely manner, Arshad was very attentive and respectful and quickly dealt with the queries I had
1. Oktober 2026
Bewertung ohne vorherige Einladung
Tobi was very helpful and professional
Tobi was very helpful and professional. He took the time to understand my issue and helped me resolve it successfully. The support was clear, friendly, and efficient. Thank you for the great service!
1. Oktober 2026
Bewertung ohne vorherige Einladung
Great customer service very polite snd…
Great customer service very polite snd quickly resolved my issue
1. Oktober 2026
Bewertung ohne vorherige Einladung
Lewis was incredibly helpful
Lewis was incredibly helpful, patient and kind when helping me activate the wifi in my new apartment! He walked through everything with me, and resolved every issue quickly. 5 stars from me!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Marvella,
Thank you for the fantastic feedback! We're delighted Lewis was patient, kind and helpful while getting the WiFi activated in your new apartment. It's great to hear he guided you through everything and resolved each issue quickly. We'll make sure your five-star feedback reaches him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Gave the facts about the closing of my…
Gave the facts about the closing of my contract and restarting a new one .... well explained by Tasleen
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Mikey,
Thank you for your feedback! We're pleased Tasleen clearly explained the details around closing your existing contract and starting a new one. We'll make sure your positive comments are passed on to her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Brilliant service
Ash introduced himself was very polite,well mannered,very helpful,and professional a brilliant service
29. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Ms Mcgann,
Thank you for the five stars! We're delighted Ash was polite, well-mannered, helpful and professional throughout your interaction. It's wonderful to hear you received such brilliant service, and we'll make sure your feedback is passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Contract renewal with Emmy
I spoke to Emmy today about renewing our broadband contract. I have been very pkeased with 4th Utility. In fact I would go as far as saying that they are the best broadband provider in the UK. Emmy was very helpful and understanding. He was able to hold the price for me and I was delighted to be able to renew with 4th Utility.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi David,
Thank you for such fantastic feedback! We're delighted you've been so pleased with 4th Utility and that Emmy was helpful and understanding with your renewal. It's great to hear he was able to hold your price and that you're delighted to be staying with us. We'll make sure your comments reach Emmy 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Hi I called up and originally got an…
Hi I called up and originally got an awful man who laughed at me and refused to get a manager and hung up,but afterwards I got this lovely lady khanya and she explained everything to me thoroughly and in a way I understood, she helped me understand and helped me fix the issue I was having as well as apologising profusely about the previous staff members behaviour towards me which was very kind of her,she was so polite and friendly and went above and beyond to make sure I felt comfortable and heard and did all the necessary things to resolve every issue I had, I'd highly recommend khanya as she is the kind of staff that really makes a difference to the company! ,thank you khanya and I hope you go far in your career.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Robbie,
Thank you for recognising Khanya's excellent service. We're sorry your initial call left you feeling dismissed, but delighted Khanya listened, explained everything clearly and resolved your concerns while making sure you felt comfortable and heard. We'll make sure your wonderful feedback is shared with her 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Absolutely fantastic I am so happy was…
Absolutely fantastic I am so happy was surprised how fast everything has come and Benn set up!!
activated with instructions and step by step to set up and even if you’re struggling they are right there and have everything sorted to fix it
wow thank you and even every day before it even arrived I got full guidance and this has all happened in a week how good you normally wait 2 weeks with most companies
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there,
Thank you for such fantastic feedback! We're delighted everything arrived and was activated so quickly and that you received clear guidance throughout the process. It's wonderful to hear our team was there to support you every step of the way and had everything up and running within a week 🚀
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Martin was really helpful and very…
Martin was really helpful and very understanding with my grandma. He helped sort the problem very quickly and gave clear instructions.
Thank you Martin!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Ann,
Thank you for the lovely feedback! We're delighted Martin was patient and understanding with your grandma, provided clear instructions and got the problem sorted quickly. We'll make sure your thanks and kind comments are passed on to him 🤗
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Very helpful and efficient service
The agent i spoke to Chris was very helpful and efficient.
My switch was fast.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Justine,
Thank you for the fantastic feedback! We're delighted Chris was helpful and efficient and that your switch was completed quickly. We'll make sure your kind comments are passed on to him 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Great communication !
Adman was clear, well spoken and concise, with a tricky issue, he took the time to process it, thank you!
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there,
Thank you for the five stars! We're delighted Adman communicated clearly and concisely while working through a tricky issue. It's great to hear he took the time needed to process everything properly, and we'll make sure your thanks are passed on 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
For Broadband I'd recommend 4th Utility -person who I dealt with from 4th…
The person who I dealt with from 4th Utility - called Benjamin - was very helpful and took me through the reason for the call - We're coming to the end of our 24 month Contract and the costs would increase - but if we changed to a new one they'd be able to offer a reduction in the Contract cost and the discount would cover the full length of the 24 month Contract.
He explained everything about the Costs etc and answered all questions about the Costs while the Contract is running fully and was very thorough and pleasant during all the time of our conversation.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Harold,
Thank you for the fantastic feedback and recommendation! We're delighted Benjamin was thorough and pleasant, clearly explained your renewal options and costs, and answered all your questions. It's great to hear you received such helpful support when considering your next contract 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Very Helpful colleague- Taylor Lanigan
Very Helpful colleague- Taylor Lanigan. It was a pleasure to talk to him!
Made us happy to use 4th utility.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi Ruth,
Thank you for the fantastic feedback! We're delighted Taylor Lanigan was so helpful and that you enjoyed speaking with him. It's wonderful to hear the experience made you happy to be with 4th Utility, and we'll make sure your kind comments reach Taylor 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
Kay is very friendly
Kay is very friendly in the communication and provides a lot of useful suggestions. A very nice experience.
30. September 2026
Bewertung ohne vorherige Einladung
Antwort von 4thutility
Hi there,
Thank you for the five stars! We're delighted Kay was friendly and provided you with plenty of useful suggestions. It's wonderful to hear you had such a positive experience, and we'll make sure your kind feedback is passed on 🌟
If you ever need any support, please check the support area of our website found at https://the4thutility.co.uk/contact
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