Absolutely fantastic I am so happy was surprised how fast everything has come and Benn set up!! activated with instructions and step by step to set up and even if you’re struggling they are right t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Absolutely fantastic I am so happy was surprised how fast everything has come and Benn set up!! activated with instructions and step by step to set up and even if you’re struggling they are right t... Mehr ansehen
Unternehmen hat geantwortet
I received a call today from Nayem, who saved me a load of hassle and got me a great price locked in before my current contract ended. Nayem was professional, easy to chat to, and made the experie... Mehr ansehen
I dealt with Tobi in relation to a complaint about how a connection issue had not been resolved by the Company leaving me without internet. Tobi had great customer service skills. He was immediately s... Mehr ansehen
Chris Thorpe is very helpful very professional , polite , he talks to a customer &helps to understand there needs. Also I was giving a very good deal. Saved me a heel of money. Very good service thank... Mehr ansehen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Network plays up every 6 months but when it runs, it runs well.
Aneeq was a great help and helped me get back online today. Now it’s working fine again.
Great service and technical support. Emmy was especially helpful!
Luwam was very helpful onthe phone. Was quick and painless unlike most renewals
Great customer service on phone, very helpful and patient I'm explaining and trying to fix trouble shooting.
Phone is always answered in very few rings, which is fantastic and very friendly. Still couldn't resolve the issue.
I received regular emails and texts with lots of information on each and every stage of the installation, without lots of technical jargon. Engineer Fraser was lovely and very respectful of my property, making sure there was no mess. Would not hesitate to recommend this company.
Customer service agent Fasil was a pleasure to deal with on the phone, he was professional, courteous and helpful, he discounted me for having paid for 900mb for the last 12 months, the highest speed I get is 500mb. Fasil is a credit to the company
I spoke with Zahida over the phone a few minutes ago. She is a very understanding individual and an ABSOLUTE STAR! Definitely best customer representative I've ever come across.
Was great speaking to them for the first time and everything I had an issue with was resolved
Emmy was fantastic, very seamless and helpful customer service.
Excellent personal customer service treated with professionalism and sorted my issue quickly.
I had spoken to Kay she was really helpful throughout the whole process would recommend her she did a really great job
The gentleman (Jordan.S)who assisted me was very calm—since I am not a native speaker—and respected my decision not to set up a direct debit.
Was very confused about everything to do with the contract but Benjamin went through everything and sorted me the best deal and put my mind at ease. Very professional and understanding.
The employer interacted and responded with a High Standard of Patience, Understanding, Professionalism and Knowledge in response to my call. I have a hearing impairment and often am hesitant to make contacts by a phone call. His "Aadnan" was wonderful. Thank you
Excellent and quick service, very tidy and efficient throughout. 2 thorough and friendly engineers. Constantly updated regularly by 4th utility and connected immediately.
Lewis was very helpful in escalating my concern to the relevant engineering team regarding the router installation and activation. I hope the issue will be resolved as soon as possible.
I had a wonderful experience today .David Cordwell was very kind ,polite and helpful. Excellent customer service
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.