Zen Planner Bewertungen 

Here is my FB comment copied and pasted:

I feel like I was thoroughly DUPED by this company. I literally just signed up and am now learning that I am not receiving what was promised by the salesman (big surprise). I own a fairly small gym, so I purchased the option for having up to 50 members. I was told that we would have the option to sign up multiple family members under one membership and have it count as one membership toward my 50 cap.-for example, I have families of 2-4 under one FAMILY membership for $125/month. I just found out during our last conference call, that information is incorrect and even though they have purchased one membership at my gym, it counts as one membership PER PERSON. so a family of 4 under one of my memberships is essentially 4 memberships in the system which counts toward my 50cap. I was also told we would have the ability to check in customers by way of scanning an ID. We have found out during the conference call that they are also discontinuing that feature. I have wasted countless hours studying the system so that I could get my gym transitioned over and now that I have learned the system, it looks like I will be using one of the competitors. Thanks for nothing. Sincerely, irritated gym owner.

I don't even know where to begin with this company. The POS system is crap. It's very difficult to do discounts on anything. Their front house version of their software is crap. Their customer service is terrible, they basically tell you that there isn't a way to do what you are asking. Mind you, I'm not asking things that are really random, but things that most martial arts school owners need to do.

Then when you cancel, they require a 30 day notice and then steal one more month of cost but don't give you any service for that last month.

Use a different service, just not ZenPlanner.

My company has been using zen planner for just over a year. The system can be a little hard to understand sometimes, but the customer service is AMAZING!!!! Everyone who picks up the phone is very knowledgeable and willing to stay on the phone with you for as long as you need in order to figure something out. I would share the names of the people who help me, but it's seriously everyone!

I highly recommend this software for you gym or fitness center.

Great pricing, great functionality, good look and feel!

We are small fitness studio and find ZP's customer service tops! They are incredibly knowledgeable of their system and have the patience of Job when dealing with my colleague and me who are not always so swift with these things. LOL Although we may not navigate quickly through the software, we do find it relatively user-friendly when we're trying to figure things out on our own (before making the call). ;) The software font and esthetics are quite pleasing to the eyes as well.
Thanks ZP!

Zen Planner is not geared for small business. Their contract was not clear and hard to cancel. I would not recommend Zen planner for smaller business. with fluctuating student numbers
The following is what customer service told me when I was finally 'allowed ' to cancel.
"Yes, you've read that correctly. You can choose whether you would like additional access to Zen Planner through 10/26/18 with this final payment, or you can make the payment and close your account immediately"
This was after I tried to cancel outside of their special cancellation window, they wanted to to charge me $499 cancellation fee for cancelling 1 month early. Not a happy customer.

Zen Planner is an awesome software to manage a business and provide great customer support to go with it!

When I started my fitness studio in 2013, I did not want to take on an additional expense and was hesitant to sign with ZP. I knew I had to automate so I decided to give ZP a try. It’s now 2018, I could not imagine running my business without them. They are a must have for any fitness studio. Also outstanding customer care! You won’t be disappointed unless you don’t decide to sign up with them, then perhaps you will be. Go for it!!!

Best Customer Service and Experience. This is the reason I joined 4 years ago was because of how helpful they were in the process of setup and any time I had a question they figured it out. This still stands now and keeps getting better. Thank you

As a small business owner, you where a lot of hats. Zen Planner's support team helps me save time and is straight to the point in helping me solve an issue in a short amount of time. I'll always recommend Zen Planner

The software is pretty great, once you figure out how to use it all. Zp has began creating continuing ed on its programming, which has helped us a ton.

Customer service is impeccable. Nothing but positive things to say about everyone we’ve encountered! Love that everyone always over delivers. Great Company with genuinely pleasant Team members!

Zenplanner is so easy to use, I would recommend using this software!

Zen Planner has provided top tier service through their product and their staff to provide us with a bespoke quality CRM solution for our fitness business.

ZenPlanner has been a game changer for our business. Super easy to use on the staff and consumer side. Great customer support. Wish we would have started sooner

Great staff and support, easy to use. I recommend them.

We have really loved Zen Planner. We are specific and different in a lot of ways most software out there and zenplanner has brought us most of the way.

Great software, web page, and applications.

Zen Planner has left no stone unturned when it comes to meeting the needs of a fitness business. Our 500 member gym transitioned from another software program and we couldn't be happier with our decision! We have several different programs within our facility and the software makes it easy to track each one as well as our facility as a whole. Zen Planner is easy to learn, easy to use, and customer service is second to none. From billing to workout tracking, Zen Planner has it covered. It has quite literally transformed our business!