⭐⭐⭐⭐⭐ Fantastic service from Jatin! He was patient, knowledgeable, and went above and beyond to help us book our holiday. Nothing was too much trouble, and he took the time to explain all the options... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Bought a "Mystery Holiday" from Groupon for £258, and paid £80 extra because i wanted to fly from East Midlands instead of Luton. Their T&C stated that you need to buy 2 wouchers, not 1, and that wa... Mehr ansehen
Unternehmen hat geantwortet
We are a group of 6 who wished to purchase a mystery trip via Groupon. Due to Groupon only allowing purchase of 4 vouchers, I contacted Weekender Breaks to find out how we could book for 6 adults. The... Mehr ansehen
Unternehmen hat geantwortet
Jatin made my booking really easy and straightforward, quick process with booking. Really friendly and very professional , would highly recommend using him to book.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
From the romantic streets of Paris and Pisa to the Swiss Alps and Scottish Highlands, our dedicated team puts you at the heart of your vacation. We carry out in-depth research on every destination and hotel to ensure you get the dream escape you deserve. For example, you could be jetting out on your honeymoon, travelling to see family overseas or flying solo to experience a one-off European adventure. There are all-inclusive options too, for when you want more bang for your buck. Our multi centre trips allow you to discover many new destinations in one trip, and we take care of all connections between cities, whether by train or plane. When you want a memorable way to explore Europe or idyllic honeymoon islands, we do everything we can to ensure you’re well looked after from the moment you call or book online until you arrive safely back home with so many amazing new stories to tell. If you’ve already travelled with us, we look forward to reading your review and will respond as soon as possible. Thinking of booking your next vacation with Weekender Breaks? Browse our verified reviews and visit the website today.
Kontaktinformationen
1 Ballards Lane, N3 1LQ, London, Vereinigtes Königreich
- 02037649206
- support@weekender-breaks.com
- www.weekender-breaks.co.uk
4.4
Hervorragend
18'594 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Friendly Service, Questionable Booking Practices
I recently booked a trip through Weekender Breaks via a Groupon deal. After booking, I received a call from Ranjit, who was polite, friendly, and explained the process clearly. He phoned during my preferred time, which I appreciated. However, I did find it difficult to fully understand him due to his strong accent, which made communication a bit challenging at times. I'm usually good with different accents, but in this case, it was harder than expected. There was also background noise during the call which didn’t help.
The initial Groupon deal advertised a great price, but once I spoke to the team, it became clear that the basic package included very inconvenient flight times—arriving late at night and leaving early in the morning—essentially giving you one less day to enjoy your destination. Because of this, I opted for the upgrade, which included better flights, hotel breakfast, and a more reasonable itinerary. While I’m happy with the final package, I do feel this is a deliberate upsell tactic and that the advertised deal is more of a hook than a realistic offer.
It’s also important to note that flying from any airport outside of London incurs a £40 surcharge, and although I selected London Gatwick or Bristol, I was instead booked from Stansted—something I wasn’t expecting.
Another point worth mentioning is that I was asked to leave a review while still on the phone, which felt uncomfortable and pressured. At that point, I gave a five-star review that reflected the customer service but not the full experience. Now that my booking is confirmed, I feel more comfortable sharing a more balanced view.
Overall, the staff I interacted with were courteous and doing their jobs well, but the company’s practices do seem designed to encourage upgrades and limit transparency around true costs. If you're considering booking, go in with open eyes and be prepared to spend more than the Groupon price. That said, the final cost still wasn't unreasonable for what I received.
16. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Esther,
Thank you so much for your detailed feedback! We're happy to hear that Ranjit was thorough and helpful in guiding you through the process. It's great that the upgrade worked out well for you with better flight times, more time at the destination, and an upgraded hotel with breakfast included. ✈️🏨🍽️
Wishing you a fantastic and relaxing holiday ahead! 🌟
Best Regards,
Team Weekender Breaks
Worst agency ever
Subject: Concerns Regarding Zero Weekender and Payment Issues Good Afternoon, I wanted to voice my concerns regarding Weekender, particularly relation to their handling customer experiences and payments. It seems that they do not respond to negative feedback, which raises doubts about the credibility of their 5-star reviews. This leads me to question the professionalism of the company, as it appears that their focus is primarily on maximizing profits at the expense of their customers. I have experienced issues with reservations, specifically concerning my hotel stays at Oasis Spa and Hotel, where it appears that the agency Weekender Breaks failed to make payment. I intend to provide further evidence of this lack of professionalism, including correspondence from El Amrani Samira, the hotel manager. Subject: Ongoing Issues with Weekender Breaks I am writing to share my ongoing issues with Weekender Breaks regarding my hotel reservations at Oasis Spa and Hotel. El Amrani Samira,...
9. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Valentina,
Thank you for taking the time to share your feedback. We are very sorry to hear about the experience you've had and the concerns you've raised regarding your hotel stay at Oasis Spa and Hotel.
Please know that your feedback is taken seriously, and we’re here to help resolve the situation. If you haven't already, please provide your booking details at our complaints desk - support@weekender-breaks.com, so we can look into this further and work on a resolution. 📞
Thank you for bringing this to our attention, and we truly hope to resolve it for you as quickly as possible.
Best regards,
Team Weekender Breaks
Antwort von Weekender Breaks
Dear Nicky,
Thank you for your kind words! We're delighted to hear you received great service and that Ranjit was helpful throughout. 💬
Wishing you a smooth and memorable holiday ahead! ✈️🌟
Best Regards,
Team Weekender Breaks
Rohan of Weekender-Breaks is amazing
Rohan Ginotra is amazing!
After checking reviews we booked a Weekender-Breaks voucher through Groupon for £89 per person, and were initially offered Gdansk, but asked if it was possible to change to Warsaw. Rohan did that for us.
The booking was initially room only, post-confirmation we asked to add breakfast. Rohan did that for us.
We decided, post-confirmation, that two nights probably wasn’t long enough, and extended to four. Rohan did that four us.
We realised. post-confirmation, That we actually wanted to go to Krakow, not Warsaw. Rohan (who must have been ready to throw his phone out of the window by now) did that for us. Throughout the call, he was professional, polite and a pleasure to deal with.
All the upgrades, extensions we asked for were very reasonably priced, and I would happily buy another Groupon for Weekender-Breaks.
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Hi L. Higgins,
Wow — thank you so much for your amazing feedback! 😊 We’re absolutely delighted to hear how helpful and patient Rohan Ginotra was throughout your booking process. From changing destinations to adding extras and extending your stay, it sounds like he went above and beyond to make sure everything was just right! 🙌
We truly appreciate your kind words and are so glad to know you'd be happy to book with us again. Wishing you a fantastic trip to Krakow — you’ve definitely earned it! 🏰✈️
Best regards,
Team Weekender Breaks
Great experience
Ranjit was very helpful and added an upgrade for us
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Thank you for your lovely feedback! Michael 😊 We're delighted to hear that Ranjit was very helpful and arranged an upgrade for you.
We hope you have an amazing trip and look forward to assisting you again soon! ✈️✨
Warm Regards,
Team Weekender Breaks
Ranjit was brilliant
Ranjit was brilliant, very helpful.
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Thank you for your kind words! Beckie 😊 We're so glad to hear that Ranjit was brilliant and very helpful throughout your experience.
We look forward to assisting you again with more exciting getaways! ✈️🌍
Warm Regards,
Team Weekender Breaks
Ranjit was very helpful.
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Hi Respective Customer,
Thank you for your feedback! We're glad to hear that Ranjit was very helpful during your booking experience 😊
We’ll be sure to pass on your kind words to him. If you need any further assistance, we’re always here to help!
Warm regards,
Team Weekender Breaks
Antwort von Weekender Breaks
Hi Ruth,
Thank you for your feedback! We're glad to hear that Ranjit was very helpful during your booking experience 😊
We’ll be sure to pass on your kind words to him. If you need any further assistance, we’re always here to help!
Warm regards,
Team Weekender Breaks
Was given good recommendations through…
Was given good recommendations through the advisor as well as multiple options despite my not calling back until very late after making the initial booking. I spoke with Rohan Ginotra who was very helpful :)
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Hi Eryn,
Thank you for your lovely feedback! We're so pleased to hear that Rohan Ginotra provided you with great recommendations and multiple options, even after the delay in reconnecting 😊
We truly appreciate your kind words and are glad he was able to assist you so well. Wishing you a fantastic trip ahead!
Warm regards,
Team Weekender Breaks
Easy very helpfull Ranjit was the guys…
Easy very helpfull Ranjit was the guys name very helpful
8. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Hi Ian,
Thank you for your feedback! We're glad to hear that Ranjit was very helpful and made the process easy for you 😊
We'll be sure to pass along your kind words to him. Wishing you a fantastic trip ahead!
Warm regards,
Team Weekender Breaks
Renjit was a great help booking our…
Renjit was a great help booking our holiday for us!
Very much appreciated!
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Hi Danielle,
Thank you for your lovely feedback! We're so happy to hear that Ranjit was not only helpful but also kind and fantastic throughout your experience 😊
We'll be sure to pass along your appreciation to him. Wishing you a wonderful trip ahead!
Warm regards,
Team Weekender Breaks
Ranjit was fantastic very very helpful…
Ranjit was fantastic very very helpful also very kind
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Danielle,
Thank you for your lovely feedback! We're so happy to hear that Ranjit was not only helpful but also kind and fantastic throughout your experience 😊
We'll be sure to pass along your appreciation to him. Wishing you a wonderful trip ahead!
Warm regards,
Team Weekender Breaks
It was very easy and not complicated at…
It was very easy and not complicated at all.
6. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Tara,
Thank you for your feedback! We're so glad to hear that you found the process easy and hassle-free 😊
If you need any further assistance, we’re always here to help!
Warm regards,
Team Weekender Breaks
Antwort von Weekender Breaks
Dear Kerry,
Thank you for your feedback! We're pleased to know that Ranjit explained everything clearly and was able to assist you well 😊
Your appreciation means a lot, and we’re here if you need anything else!
Warm regards,
Team Weekender Breaks
Very helpful ranjit thank you very much
Very helpful ranjit thank you very much
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Lee,
Thank you for your feedback! We're glad to hear that Ranjit was very helpful 😊
We appreciate you taking the time to share your experience and look forward to assisting you again in the future!
Warm regards,
Team Weekender Breaks
Excellent communication from Ranjit
Excellent communication from Ranjit. Very helpful and friendly throughout. Excellent service.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Debbie,
Thank you so much for your lovely feedback! We're delighted to hear that Ranjit provided excellent communication and friendly, helpful service throughout 😊
We'll be sure to pass on your kind words to him. Wishing you a fantastic trip!
Warm regards,
Team Weekender Breaks
Ranjit was really helpful
Ranjit was really helpful. Service was great.
Now all that remains to be seen is if the trip goes ahead.
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Freddie,
Thank you for your kind words! We're pleased to hear that Ranjit was really helpful and that you were happy with the service 😊
Fingers crossed for a smooth and enjoyable trip ahead—do keep us posted!
Warm regards,
Team Weekender Breaks
Ranjit was very helpful and good…
Ranjit was very helpful and good service thank you
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Tovey,
Thank you for your feedback! We're glad to hear that Ranjit provided you with helpful and friendly service 😊
Your appreciation means a lot, and we look forward to assisting you again in the future!
Warm regards,
Team Weekender Breaks
Ranjit was good and very helpful and…
Ranjit was good and very helpful and patient. Done his best to get us the best deal
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Andrea,
Thank you so much for your kind words! We're delighted to hear that Ranjit was helpful, patient, and went the extra mile to get you the best deal 😊
Wishing you a fantastic trip ahead!
Warm regards,
Team Weekender Breaks
Absolutely so helpful as I had no idea…
Absolutely so helpful as I had no idea what to do and Ranjit was VERY HELPFUL and guided me through it all he was excellent
30. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Weekender Breaks
Dear Jill,
Thank you so much for your kind words! 😊 We're thrilled to hear that Ranjit was able to guide you through the process and provide such excellent support. He's truly a star! 🌟
Wishing you a wonderful trip ahead!
Warm regards,
Team Weekender Breaks ✈️
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