I have been with VPS.Net for over 10 years. I am satisfied with the speed and support. Recently I experienced a delay in tech support. My cPanel was breached and I was locked out of my account. Tech s... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Tech support has improved dramatically over the past few years. It used to be that a support request would take days - especially over weekends. Now, it's being addressed within a couple of hours or o... Mehr ansehen
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we... Mehr ansehen
Unternehmen hat geantwortet
Technical issue engineers hardly lift a finger to solve basic problems. In the time that they take to write an answer that they can't help, they could have fixed my problem.
Unternehmensdetails
Vom Unternehmen geschrieben
VPS.net is the original VPS cloud, providing high availability VPS web hosting to customers in the UK and USA.
Kontaktinformationen
VPS.NET, 517 W. 100 N. SUITE #225, PROVIDENCE, , UT 84332, Utah, Vereinigte Staaten
- +1-435-213-2498
- sales@vps.net
- www.vps.net
4.0
Gut
427 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
2 Thumbs Up
I've been with vps.net since day 1.. and i've never had an issue, or request that wasn't attended to, and addressed in no time.
30. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Louis, Thank you for this fantastic feedback on your recent contact with our support team! Here at VPS.net, we make our customer's experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. We're delighted that you're enjoying our services and look forward to serving you for many more years to come. Thank you for adding value to our services with this 5-star rating and if there's anything we can do for you, please let us know. We're here for you 24/7/365 and we're always happy to help!
A Happy Client for More than 20 Years
We have been using VPS.net for more than 20 years and we are extremely happy with the reliability of their service and their exceptional technical support! We cannot recommend them highly enough!
27. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello,
Thank you for taking the time to leave your review.
It's always such a pleasure to receive this feedback from our loyal customers.
Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Junaid J was very helpful!
Junaid J was very helpful and knowledgeable and got me out of a tight spot today! Thank you!
25. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Dave! You're most welcome, and Thank you for this fantastic feedback and shoutout for Junaid J! We agree, Junaid is very knowledgeable and is always going the extra mile for our customers, which makes this 5-star rating even better. We're confident that Junaid will appreciate this review and awesome rating as much as we do and we're happy to hear that he was able to get you out of a tight spot. Please feel free to contact us anytime you need a hand. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Andrew Sedun was very helpful.Thanks…
Andrew Sedun was very helpful.Thanks for him
20. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Dadebay Gurbanow! You're most welcome and thank you for taking the time to share this awesome feedback and recognition of Andrew Sedun! Andrew is one of our top performers on the team and we’re happy to hear that he stood out and delivered such great support for you. Our Support team strives to provide the best level of service for all our customers, so it's great to hear that the team is on the right track. Please feel free to contact us anytime, we're here for you 24/7 and we look forward to assisting you again!
My request to cancel and close my…
My request to cancel and close my account was painless.
18. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Oscar, thank you for taking the time to share this feedback with us and I'm happy to hear the process went smoothly. We really appreciate the 5-star rating and hope that we have the opportunity in the future to work with you again. Please feel free to contact us anytime, we're available 24/7/365 and can always be reached at https://www.vps.net/support
top notch tech support!
17. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi CMS INC! Thank you for this short and very sweet review and 5-star rating of our services! Our support team works hard to meet expectations like yours, and we’re happy to hear they hit the mark for you. We're so happy you're enjoying our services and look forward to assisting you again. Please let us know if there's anything we can do for you, we're here for you 24/7 and can be reached at https://www.vps.net/support
Great feedback!
A fail2ban jail conf conflicted with a page within the admin section of my site. Staff feedback was quick and very helpful in identifying/solving this issue.
17. August 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello Cristian, We're so proud to hear our team was able to quickly resolve the problem for you. Our company works hard to ensure our customers' support experience, is as easy and effortless as possible, so we appreciate you sharing this awesome feedback with us. Thank you for being such a great customer and for this awesome 5 Star-rating! Please feel free to contact us anytime you need a hand. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Antwort von VPS.NET
Hello Peter, you're most welcome and we’re so happy your visit with our support went so well and our team was able to resolve the query for you. Thank you for sharing this, we try our best to deliver top-class support and it's great to know we were able to hit the mark on this occasion. Please feel free to contact us anytime you need a hand, we're here for you 24/7/365 and we look forward to assisting you again.
I had a very good experience with…
I had a very good experience with Warren, issue solved.
21. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Carlos! As a team, we aim to deliver the best support experience for all our customers and your valuable feedback lets us know that Warren helped achieve that goal, thank you for sharing this awesome feedback with us! We're very grateful to have you as our customer and we know that Warren will appreciate this 5-star rating as much as we do. If there's anything we can assist you with, please let us know. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Antwort von VPS.NET
Hi Alex! You're most welcome and Thank you for the short review and very sweet rating! We're very pleased our team could quickly resolve your query and we appreciate this feedback a lot! If you need any assistance again, please reach out anytime, we're here for you 24/7/365 and can always be reached at https://www.vps.net/support
Swift and Efficient
I was in the queue for less than 30 seconds. They were quick to respond and solve my query. Their number one priority is for security and professionalism.
8. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Dpulley, Thank you for this awesome feedback and 5-star rating! "Swift" and "efficient" are two words that we love to hear about our support team. We're so happy our team could quickly resolve the problem for you and we appreciate you taking the time out to help share the word about us. Please feel free to contact us anytime, we're here for you 24/7 and we look forward to assisting you again!
Great help during the Wordpress…
great help during the Wordpress installation. 100% happy
6. Juli 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Jorge! Thank you for taking the time to share this short and very sweet review with us! We really appreciate the 5-Star rating and we're very happy to hear that you're enjoying our services. If there's anything we can do for you, please let us know. We're here for you 24/7/365 and can always be reached at https://www.vps.net/support/
Very quick and helpful
Very quick and helpful - thanks!
25. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hello Play, Thank you for the short review and very sweet rating! We're so pleased our team could resolve your query and we appreciate this feedback a lot! If you need any assistance again, please reach out anytime, we're here for you 24/7/365 and we're always ready to help!
Very quick response with good result
17. Juni 2022
Antwort von VPS.NET
Hi John, Thank you for this short and very sweet review! We really appreciate the 5-Star rating and can't thank you enough for taking the time out to share this with us. If there's anything we can do for you, please let us know. We're available 24/7 and look forward to assisting you again.
VPS cloud server and Support
VPS server is working good, and I got authentic support from them. Highly Recommended.
12. Juni 2022
Antwort von VPS.NET
Hi Physics Plus ICT, it's so great to receive this review and recommendation from you! On behalf of VPS.net, I would like to give a big thank you for being our customer and for sharing this amazing 5 Star rating with us. If there's anything you need, please let us know. We're here for you 24/7 and look forward to having the opportunity of providing you with that same authentic level of support for many more years to come.
service 5 star i love it
10. Juni 2022
Antwort von VPS.NET
Hi Nassira! Thank you for this short and very sweet review! It makes our day to receive your 5-star rating from you and if there's anything we can help you with, please let us know. We're here for you 24/7/365 and we look forward to assisting you again!
VPS.net support resolved issue in no time
One of our VPS.net servers couldn't get deleted which is why I needed to ask support to do that for me. They answered below 1 minute waiting time and resolved the issue immediately.
9. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von VPS.NET
Hi Andreas, we're delighted to hear our team was able to delete the server for you so quickly, thank you for sharing this awesome feedback with us. As a team, we aim to deliver the best service we can and your valuable feedback lets us know the team achieved that goal. Please feel free to contact us anytime, we're here for you 24/7/365 and we look forward to assisting you again!
I needed to access our DNS servers to…
I needed to access our DNS servers to install a TrueShield by a third party security service. I submitted a case with VPS.net for instructions to locate the DNS Server. In less than minutes, we had the location and completed our task.
Since Sept 2018, every ticket that we have submitted with VPS.net has been solved with this speed.
We moved our web server from another hosting company in 2018 and have been extremely with our decision to select VPS.net.
I highly recommend VPS.net for web hosting services, for their support and reliability.
1. Juni 2022
Antwort von VPS.NET
Hi Surinder, it's so great to receive this review and recommendation from you! On behalf of VPS.net, I would like to give a big thank you for being our customer and for sharing this amazing 5 Star rating with us. If there's anything you need, please let us know. We're here for you 24/7/365 and we look forward to having the opportunity of providing you with that same speedy level of support for many more years to come.
You Are AMAZING!!
28. Mai 2022
Antwort von VPS.NET
Hello Evgeniy, Thank you for the short review and very sweet rating! We're so pleased our team could resolve your query and we appreciate this feedback a lot! If you need any assistance again, please reach out anytime, we're here for you 24/7!
You are the best !
In almost one decade using VPS service we can said that You are the best!!!
Julio
eemsystems.com
28. Mai 2022
Antwort von VPS.NET
Hi Julio, thank you for this amazing review and rating of our Support team. On behalf of VPS.net, I would like to extend a heartfelt thank you, for being our customer for the past decade and for adding value to our services with this 5-star rating. We look forward to having the opportunity of providing you with that same great level of support for many more years to come and if there's anything we can do for you, please let us know. Please feel free to contact us anytime, we're here for you 24/7 and look forward to assisting you again!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.