TuffShop Bewertungen 

Great experience with this team - easy to order and Robert Lodge always makes it a seamless process with good follow up and responsiveness. They are now our go to for certain items of workwear. Thank you.

We experienced an issue with our original delivery. No fault of Tuff or ours, but Jack handled the situation really well from start to finish. He quickly arranged for the replacement order to be sent out and kept me updated throughout, which made the whole process much smoother.

Great service and communication. Much appreciated. Thank you, Jack.

Big thanks to Robert at Tuff Shop for helping with my order. I realised I’d ordered the wrong items and he quickly sorted it and replaced it with the correct one. Very understanding and helpful — great customer service!

I recently ordered a pair of work shorts from Tuff Shop, but unfortunately the size I chose was too small. I contacted their sales department by email to arrange an exchange, and Helen handled my request.

Helen was quick to respond, polite, and very helpful throughout the process and made the exchange straightforward and hassle-free. Thanks to Helen, I received my replacement pair in the correct size very quickly.

Great customer service from Tuff Shop and I would definitely recommend them.

I bought a pair of boots, but my size was not available. The team offered me the best alternative and helped me choose even better boots than I originally planned.
The service was professional and at a very high level. I am very satisfied and impressed.
Thank you!

I'll definitely use this company again
There was a supplier problem with the ordered boots, Nicky went out of her way to offer alternatives and persisted with the manufacturer to obtain a delivery date and kept an eye on the order until it was delivered.

Had an issue with shipping address due to using PayPal so called TuffShop direct to see if it was possible to change, Robert answered the phone and couldn’t be more helpful made it easy just asked for address no hassles job done even having the courtesy to send another email as verification very good customer service don’t get that often these days.

I bought a pair of portwest trousers and the button popped off, through DPD’s incompetency it was a long process getting the trousers back to portwest but Helen was very helpful throughout the process. I now have a replacement on order.

Tuff Shop offered some high-quality products for the site/casualwear, that I couldn’t really find anywhere else in the UK. Decent prices and excellent customer service as well. Jack (who I believe is based in Leeds) was particularly helpful, professional and quick with updating me on the status of my order.

Used Tuff shop a few times now and they have been great. Helen is always helpful when we place our orders, she is quick to communicate and iron out any problems and answer questions. Would highly recommend Tuff shop!

Tuffshop are new to me, but a super company. They have an excellent range of work products and their customer service is both prompt and friendly. For example, I have needed to return a pair of work boots for a different size. Helen Jackson from the Sales Dept has been really efficient and helpful in explaining the uncomplicated process. It's nice to have a real person to communicate with for once! Keep up the good work Tuffshop - I will definitely use you again. Thank you.

Great customer service. Robert Lodge was helpful and efficient and sorted my order straight away. 100% would recommend and will buy from here again.

Great service especially when needed to change an item last minute, owen made the changes no problem would highly recommend

Tuffshop are my number 1 go to for workwear a simple message to Helen and she has my order enquires in hand, design team send through proofs for approval and never any issues always first class service from start to finish 👍🏼

Jack was very polite and helpful via email with regards to my echange, which was also very easy. Recommend TuffShop 👌🏼

Excellent service thank you.
Special thanks to Helen Jackson

Great service & fantastic turnaround at such short notice especially to Nicky for making it happen

I have ordered from Tuffshop twice now and both times the service has been quick, friendly and helpful and the products great! There was some technical issues on my end with my last order and Jack was extremely helpful and quick at getting them resolved and my order arrived fast and Jack and the team had done an amazing job!

The only place for workwear 10/10

My order was processed very quickly and received in good time all items were the correct size with 1 item to be returned and Helen processed the return very efficiently and offered an exchange item or a refund.

Had a problem with ESD shoes. The person helping me with this is Helen. She has contacted me every day helping me collect the information needed for the supplier of the shoes. The outcome was to choose a replacement pair. Helen took time to ask what requirements I needed and then contacted several suppliers for me. Helen sent me her recommendation which are very suitable and my new shoes are to arrive within 2-3 days. Above and beyond helpful. Thank you Helen.