Dave Williams and Ryan ONiell were incredible. Ryan came right on time in the morning and discovered our fibre line was severed in our back garden. Where this would usually be a massive issue for... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a great experience with Dan, who helped me set up my internet plan for the coming year. He was professional, patient, and took the time to clearly explain all the options available, making sure... Mehr ansehen
The workers had a very difficult job. A large tree next door was an obstruction and my house has steps outside which meant that the ladder was at a narrow angle. One workman had to work from the roof... Mehr ansehen
I had my Truespeed broadband fitted today and can honestly say the whole experience was excellent from start to finish. They arrived on time, the engineer, Ryan O'Neill took great care both during an... Mehr ansehen
Unternehmensdetails
Über Truespeed
Vom Unternehmen geschrieben
We never consciously build where full-fibre is already available. This means that in many cases, the speeds we offer are vastly better than our customers are used to.
Connecting the communities we live in and love isn't just a job to us. It's personal. And it shows in our customer reviews.
We connect schools and community hubs for free for life, and we support local clubs and organisations.
Plus, what you sign up for is what you pay. We’ll never increase your monthly fee while you’re in contract.
That’s why upgrading to Truespeed makes such a difference for so many of our customers.
Our Awards
Vom Unternehmen geschrieben

- INCA Network Gold Standard Full-fiber
- Awarded the INCA gold standard for our full-fibre broadband connections to customers throughout the South West!
- Winner of The ISPAs Best Rural ISP
- We are delighted to have won the Best Rural ISP, awarded by ISPAs.
- Bath Life Awards 2020
- Winner of the Technology and Innovation award by Bath Life, in both 2019 & 2020!
Free installation and guaranteed minimum speeds
No set up fees, no averages, just truly better broadband...
Kontaktinformationen
Pinesgate East, BA2 3DP, Bath, Vereinigtes Königreich
- 01225 300 370
- ultrafast@truespeed.com
- www.truespeed.com
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Exceptional Customer Service
Dave Williams and Ryan ONiell were incredible.
Ryan came right on time in the morning and discovered our fibre line was severed in our back garden.
Where this would usually be a massive issue for any typical ISP install, involving rebooking, a long wait and possibly extra cost, Ryan and Dave went above and beyond.
They came back later in the day and sorted out our severed cable issue and completed the installation without any trouble at all.
Thank you so much, we really appreciate it!
Ryan O’Neil is great
Ryan O’Neil is great, polite and professional!
Matthew was an excellent installer
Matthew was an excellent installer, he worked with us to get the best routing and placement into our barn and was all done in an hour. Many thanks!
Very friendly staff and very easy to…
Very friendly staff and very easy to get the broadband up and running. Thank you
Fantastic comms
Fantastic comms, no fuss easy to understand. Matthew was brilliant, clear and explained the packages and process of setting up my broadband to the new house I’m expecting to move into. Finally, a human on the end of the phone who I understand, no Indian call centre.
Fast, reliable service
Fast, reliable broadband delivered on time. Excellent service from engineers Tom and Jack. Friendly, professional and they helped us understand our new broadband service. Thank very much.
Professional, friendly and considerate service
Professional, considerate, friendly and efficient service from Tom and Jack and the rest of the team. Broadband installation completed on time and as arranged.
Connection Day
Have just been connected up by Jack and Tom, who were great. Did a good job and no mess. Let's hope rest of Truespeed are as good as this.
Matthew was excellent
Matthew was excellent. Explained the connection process, options and cost cleary and quickly.
Amazingly painless process.
5x increase in speed over EE :)
Friendly efficient service .
Friendly efficient service from start to finish and an excellent end result.
Many thanks to the Truespeed team.
Richard Palmer
The only co to offer fast fibre…
The only co to offer fast fibre broadband in this street in Keynsham as only part fibre otherwise! Lee was v informative on what I would be signing up for, cost, work required etc so deserves a good review!
Great service
I had a great experience with Dan, who helped me set up my internet plan for the coming year. He was professional, patient, and took the time to clearly explain all the options available, making sure I got the best deal to suit my needs.
What really stood out was his friendly approach and willingness to go the extra mile to make everything simple and stress-free. I truly appreciate his support and would definitely recommend him to anyone looking for a reliable and honest service. Thanks again, Dan!
Ben was very helpful completing the…
Ben was very helpful completing the setup my broadband and phone.
All working fine.

Antwort von Truespeed
Tom and Jack from Truespeed
Tom and Jack were friendly and helpful throughout the experience and carried out the installation with smooth efficiency.

Antwort von Truespeed
Wow how easy was that!!
Wow how easy was that!!
Chilled, relaxed and efficient was my experience.
Looking forward to being a customer of this company.
Thank you Lee Gates-Deville

Antwort von Truespeed
Faultless
Both Dave Williams & Ryan O'Neill were fantastic. Friendly, helpful, and clearly know their jobs. Absolutely faultless. Thanks so much to both of you!

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Easy to talk to & sort
Quick & easy to talk to . Sorted a connection over the phone, fully explained & all questions answered. Immediate email received to confirm order & from old provider confirming the switch 5*

Antwort von Truespeed
Ryan was an exemplary member of the…
Ryan was an exemplary member of the truespeed team
Great knowledge
Excellent customer service
And a very quick install
Highly recommend Truespeed!

Antwort von Truespeed
Fantastic service
Fantastic service. Didn’t take long to install at all, and Stu was lovely!

Antwort von Truespeed
So quick and so easy to change
So quick and so easy to change, very polite staff and very helpful.. All other providers are awful to get hold of anybody.

Antwort von Truespeed
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