Guys I literally never experienced anything bad like this. I spent over £800 on 10p 20p 40p spins not even a single bonus i put over £400 in on 20p spins. Keep away. They are an other scamming company... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can honestly say from my experience that this site is genuine. I was a little sceptical when I withdrew on my account a few days ago. OK yes it wasn't a large sum but upon withdrawal request, it wa... Mehr ansehen
Unternehmen hat geantwortet
I’m glad you’re here reading this. My advice is to read this and all the other real reviews and stay well clear of this site. Like others, I did the wager £10 and get 150 free spins nonsense. Like oth... Mehr ansehen
Wish I would have read the reviews before joining. Same experience as everyone else, worked out over 700 spins without a bonus which is odd. Generally terrible, example is their loyalty points means d... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Sun Vegas is home to best online casino games, with a huge selection of slots, jackpots, roulette, blackjack and live casino. Join now to enjoy our welcome offer.
Kontaktinformationen
Vereinigtes Königreich
- 02080162332
- support@thesunvegas.co.uk
- www.thesunvegas.co.uk
Das sollten Sie wissen
1.5
Ungenügend
870 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 46 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Deposited £10 never got my welcome…
Deposited £10 never got my welcome bonus and free spins emailed them as no Web chat they replied straight away saying we will get back to you and nothing sent email's but no reply so very bad site and they should tell you whatever you win from your free spins can't be withdrawn so it's a joke site keep away
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
We’d really like the opportunity to review your account directly, including your deposit, eligibility for the welcome offer, and any previous emails you’ve sent, so we can resolve this as quickly as possible. We also want to make sure the terms around bonus winnings are fully clear.
Please contact our Customer Support team so we can investigate this properly:
Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)
Account verified sent all correct I.d…
Account verified sent all correct I.d yet I still can’t play or withdraw funds. Customer service no help at all would strongly advise to take your money else were to play because you don’t get your winnings from these or any help
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you’re still unable to play or withdraw funds after completing verification.
Please reach out to our Customer Support team so we can investigate this properly:
Live Chat & Email: support@thesunvegas.co.uk
Available 8am–Midnight daily
(Please note you’ll need to be logged in to access Live Chat.)
Phone Support: +44 20 8016 2332
Available 10am–10pm
We’re here to help and will do our best to get this sorted for you.
please look how site lie to peopel andWe're writing to confirm that your complaint has been received successfully and was escalated to the attention of our relevant department. Below you will find a s
please look how site lie to peopel and hide them own money.
We're writing to confirm that your complaint has been received successfully and was escalated to the attention of our relevant department. Below you will find a summary complaint you have raised. If any of the information is incorrect, please contact us immediately so we can ensure we investigate your case thoroughly.
You are claiming you have missed out on £100.07 and £50.24 in bonus funds from the Welcome offer, which were lost due to expiration. You are demanding the funds are re-added to your account.
them never add and lier to me is was used when i have proof off screen shot is was cancel
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for taking the time to share your feedback. We’re sorry to hear about the frustration you’ve experienced with your welcome bonus and the complaint process.
We’d really like the opportunity to review your account directly, including the screenshots you mentioned, the bonus history, and the details of your complaint, so we can ensure everything is investigated thoroughly and accurately.
Please reach out to our Customer Support team so we can look into this properly:
Live Chat & Email: support@thesunvegas.co.uk
Available 8am–Midnight daily
(Please note you’ll need to be logged in to access Live Chat.)
Phone Support: +44 20 8016 2332
Available 10am–10pm
We’re here to help and will do our best to resolve this for you as quickly as possible.
New customer deposit £10 & never got…
New customer deposit £10 & never got 100 free spins welcome offer & chat terrible worst ever SCAM
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you didn’t receive your welcome bonus and free spins after making your first deposit. We understand how frustrating this can be, especially when you’ve already tried to contact us and haven’t had the experience you expected.
We’d really like the opportunity to review your account directly:
Please reach out to our Customer Support team so we can investigate this properly:
Live Chat & Email: support@thesunvegas.co.uk
Available 8am–Midnight daily
(Please note you’ll need to be logged in to access Live Chat.)
Phone Support: +44 20 8016 2332
Available 10am–10pm
STAY AWAY!!!
Possible the worst app ever £339 deposited on £1 spins and got on bonus twice £10 and £25 absolutely stay away from these scam artists!
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you’ve had a disappointing experience with your recent gameplay.
All of our games use certified, independently tested RNG technology to ensure fairness for every player.
If you’d like us to look into this further, please reach out to our Customer Support team: support@thesunvegas.co.uk
Has any one had any experience of not…
Has any one had any experience of not receiving a payout cashed out £93 on the 4th I use other gambling sites and never experience so long in waiting they say 3 business days but that's past and still haven't received payment, yet loads of other payments from previous sites
4. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you haven’t yet received your withdrawal, we understand how worrying and frustrating it can feel when a payout takes longer than expected.
Withdrawals can take up to 3 business days, depending on your bank and the payment method used, but we’d really like the opportunity to review your account directly — including the withdrawal you made on the 4th — so we can confirm the status and help resolve this as quickly as possible.
Please reach out to our Customer Support team so we can investigate this properly:
Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)
No words for this pathetic site PLEASE…
No words for this pathetic site PLEASE DO NOT JOIN THIS DO NOT DEPOSIT YOU WILL NOT WIN A SINGLE THING ITS RIGGED AND NEEDS REPORTING TO THE GAMBLING COMMISSION
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you haven’t yet received your withdrawal. We understand how worrying and frustrating it can feel when a payout takes longer than expected, especially if you’re used to faster processing times on other sites.
Withdrawals can take up to 3 business days, depending on your bank and the payment method used, but we’d really like the opportunity to review your account directly.
Please reach out to our Customer Support team so we can investigate this properly: support@thesunvegas.co.uk
Extremely predatory site
Extremely predatory site with low RTP's, the games bait you into spending more by frequently pairing fewer bonus symbols than required. This is before the "money pot" systems that draw you in through sunk cost fallacy despite giving no clear information on when/how the money pot feature will activate (it's extremely rare, despite the often overflowing golden contents of the pot)
Well and truly a disgusting site designed to extort money from customers who are unaware of the background systems that they have an edge over.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for taking the time to share your feedback. We understand how frustrating it can be when gameplay doesn’t match your expectations or when bonus features don’t trigger as often as you’d like.
All of our games operate using certified, independently tested RNG technology to ensure fairness for every player. However, we’d really like the opportunity to review your account directly:
Live Chat & Email: support@thesunvegas.co.uk
Rigged
I know its a chance and pure luck
But put the £10 in. Played won £0 got 150 free spins won £14.90 as its free bets need to wager 10x before withdrawal
And low and behold won the exact amount of wagering needed to withdrawal from the bonus winning
Then £0
Put another deposit for fun. Played BIg bass. Not one scatter. Not one line. Not one bonus
Seems rigged
5. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
All of our games, including Big Bass and free‑spin features, run on independently tested RNGs, meaning outcomes can’t be influenced or set to specific amounts. Bonus winnings from free spins often have wagering requirements, and it’s possible to complete the wagering and finish with a low or zero balance depending on gameplay results — but we’d be happy to check your sessions to make sure everything processed correctly.
We’d really like to review your account, your £10 deposit, the 150 free spins, and your recent gameplay to ensure everything is working as it should:
Email & Live Chat (8am–Midnight):
Amount of games to play
Amount of games to play - 9/10. So many choices.
Win/loss ratio - I know gambling sites are only there for their benefit to take your money and I've played on a lot. But this one has the worst chance of winning. During the 100 free spins, I got about 10 free spins. But after betting up to £5 a go, it's like free spins packed their bags for Mars.
Withdrawal time - 9/10. Took 23 hours for approval, 1 hour for bank to put it in my account. I did win quiet big and these reviews did scare me about not getting their winnings, but the approval surprised me.
Overall, I have played on better sites. This is isn't entirely bad.
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for taking the time to share such a detailed review, we really appreciate it. We’re glad to hear you enjoyed the wide range of games available and that your withdrawal was processed smoothly and quickly.
We’re sorry, however, that your gameplay didn’t feel as rewarding as you’d hoped. If you ever have questions about your gameplay, bonuses, or account, our Customer Support team is always happy to help:
Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)
Horrible casino
Horrible casino. Obviously using fake versions of popular slots. Got a bonus for 50 free spins on Centurion Bigger Money and from those 50 spins I got 20p back. Never again.
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for sharing your feedback. We’re sorry to hear you didn’t enjoy your experience with the Centurion Bigger Money free spins, we understand how disappointing it feels when a bonus round returns a very low amount.
You can not deposit as it asks for bank…
You can not deposit as it asks for bank approval but once you log in to your bank and approve it it just goes back to deposit page when you go back to app useless since the upgrade. Need to sort it
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for your review. We’re sorry to hear you’re having trouble depositing — we understand how frustrating it is when your bank approves the payment but the app sends you straight back to the deposit page.
This usually happens when the bank confirmation and the app connection don’t sync properly after the recent update, but our team can check your account and help get this sorted.
Please reach out to our Customer Support team so we can look into your deposit attempts and make sure everything is working correctly:
Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)
Please avoid this game like the plague
Please avoid this game like the plague! I only joined because it promised to give 100 spins and 100% match my deposit! I deposited £60 and spent my money before they notified me I had to wager a huge £600 before I could even withdraw any money I won using my bonus money! Total scam, do NOT trust this site! Disgusting how they are still allowed to run this site! Go with other casino apps, they never do this and you’ll have more chance of winning.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Sun Vegas
Thank you for taking the time to share your feedback. We’re sorry to hear you didn’t have a good experience with the welcome offer — we understand how frustrating it feels when bonus terms aren’t as clear as expected.
We’d really like to review your account directly — including your £60 deposit, the 100 free spins, and the matched bonus — to make sure everything was applied correctly and to clarify any confusion around the wagering requirement.
Please reach out to our Customer Support team so we can investigate this properly:
Email & Live Chat (8am–Midnight): support@thesunvegas.co.uk
Phone (10am–10pm): +44 20 8016 2332
(Live Chat available when logged in)
Terrible experience
Terrible experience. Scammer site. Deny refund of my deposit money. Promised fair play but in the end all of sudden stopped the game and all bonuses were taken off as well half of my money what I have deposited. Said to come back in an hour. Before I started I checked if the site is legal. It did look like real but it turns out to be fake. Thesunvegas.co.uk shows on the bank account as red rock. Different names. I wish I've red the reviews before started the play and deposit the money.
21. Juni 2026
Bewertung ohne vorherige Einladung
Don’t understand those bad reviews
Don’t understand those bad reviews. Casino it’s fair and supportive. Never had an issue. Sometimes you lose sometimes you win that is nature of a game.
2. Juni 2026
Bewertung ohne vorherige Einladung
INFOOOOO I do not recommend this…
INFOOOOO I do not recommend this casino to anyone. This casino is a scam. I have deposited thousands of pounds and never won anything. It feels like they manipulate the games however they want.
Play at any other casino, but stay away from this one. In my opinion, it is not fair and it only takes your money. I believe this casino is misleading players and cannot be trusted.
Once again, play at any casino you want, but not this one. In my experience, this casino is a complete scam.
31. Mai 2026
Bewertung ohne vorherige Einladung
All these sites are suddenly taking…
All these sites are suddenly taking money like crazy is it because they are now paying double the tax they use to pay
30. Mai 2026
Bewertung ohne vorherige Einladung
Not a good casino
Totally rubbish no bonus features no payouts its just waisted money playing on this casino I agree with the majority of reviews on trustpilot about this website 💩. play elswere you will win more
25. Mai 2026
Bewertung ohne vorherige Einladung
Like its sister sites
Like its sister sites.
Months taking
No bonus. No stake wins.
Shocking site
23. Mai 2026
Bewertung ohne vorherige Einladung
Terrible i was on 5 pound a spin after…
Terrible i was on 5 pound a spin after 500pound and still no scatter i gave up yes I did win but the most i won was 20 pound here and there that I dont mind sorry I got one scatter witch I won 4.70 the i then message them and they said every one has a losing streak witch I get but 500 pound and no win bigger that 20 pound and even that was once every 20 spins and they said their games are fair with a 75%win witch i can guarantee you its not id say more like 45% bet at your own risk and bet with them if you like losing money
2. Mai 2026
Bewertung ohne vorherige Einladung
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