Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a fe... Mehr ansehen
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
3.3
Akzeptabel
757 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Never got my purchased item…..
Never got my purchased item which was a drip tray for a norcold camper refrigerator at $25.45, no email replies or phones answered. I have the emailed receipt and confirmation of my order number.
30. Dezember 2023
You haven't shipped the order.
5. Januar 2024
Ordered parts June 20th 2023 and was…
Ordered parts June 20th 2023 and was charged for the parts immediately. I still had not received delivery in late December, so I had requested a refund by January 5, 2024 with a 2 weeks notification if they could not deliver the parts. They charged me 6% fee to refund my money after having kept the funds for over 6 months. The stock market was up more than 10% and money markets 5% so they pulled in 11-16 % holding onto my money. Very slow on returning replies! I ordered a very common part, nothing exotic.
8. Januar 2024
Bewertung ohne vorherige Einladung
Fast shipping
Fast shipping, was unable to use parts because my refrigerator had a cooling tower melt down. Need a new refrigerator.
13. Dezember 2023
Arrived in a timely manner
31. Dezember 2023
I received my order in amazing time
I received my order in amazing time. Perfect match!!
15. Dezember 2023
Had product and prompt delivery
Had the part we needed after being told we needed a new fridge door by rv dealers near us.Ordered and was here in the time quoted .Great service.
12. Dezember 2023
I contacted your place and was told…
I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything
Then you told me I could not return it. Someone needs to educate their employees on company policy.
14. Dezember 2023
RIP OFF
Product appeared to be available for shipment when the order was placed but was not. They charged my credit card right away even though the item was not in stock and available for shipment. When I canceled the order and asked for a refund because they could not fulfill the order they charged my credit card a service fee of $2.06. This is very bad business and you can be sure I will spread the word throughout the RV world as I am heavily involved in several RV Organizations. Charge me $2.06 when you can't deliver the product, UNBELIVABLE
6. Dezember 2023
It showed that you had the part that I…
It showed that you had the part that I ordered in stock. I ordered it and then I was informed that the part was on backorder. I was not happy with that. You should’ve said that in the beginning and I never would’ve ordered it.
11. Dezember 2023
sept 28th odered a part 637081 display…
sept 28th odered a part 637081 display board , never heard nothing and am trying to get my money back. Called and left message just left another 12/26
28. September 2023
Bewertung ohne vorherige Einladung
Waiting on part.
14. Dezember 2023
Ordering was easy.
4. Dezember 2023
Needed this part asap still not here …..
Needed this part asap. Still waiting. If I knew this would come from Norcold I could have ordered through them directly vs sourcing through a third party that would appear not to have the part in stock and will be getting it after the fact from Norcold.
Kind of a bait and switch. When they did not have a refund should immediately offer a refund so a person can look elsewhere.
30. November 2023
The control board arrived early and…
The control board arrived early and only took about 10 minutes to change. My “new” rv fridge now works like new! I highly recommend these guys!
27. November 2023
Came quickly and well packaged.
9. November 2023
Extremely fast fulfillment of exactly…
Extremely fast fulfillment of exactly the right parts needed. Couldn't be happier with the results of my order.
6. November 2023
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