RV Fridge Guys Bewertungen 

757
•
TrustScore 3.5 von 5

3.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a fe... Mehr ansehen

Bewertet mit 2 von 5 Sternen

We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen

Bewertet mit 1 von 5 Sternen

If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Kfz-Ersatzteilgeschäft
  2. auch in
  3. Fahrzeugzubehörgeschäft

Vom Unternehmen geschrieben

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.


Kontaktinformationen

3.3

Akzeptabel

TrustScore 3.5 von 5

757 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.3

Alle Bewertungen

(757)

61 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Still waiting

It’s a little premature to ask how your doing when there has been no update on my order and it hasn’t shipped. Also, I put in a password wrong twice and I was forced to reset my password. Really? 2 wrong submissions and automatically reset?

1. November 2023
Bewertet mit 1 von 5 Sternen

Ordered a product

Ordered a product, paid for it, then 2 days later I got a email saying it was not in stock and will take 2 to 3 weeks to come in. Wanted to cancel, but then I would get charged a fee. So I decided to wait. After 5 weeks and no product and no response to my messages. I filed a complaint with PayPal. A week later the product shipped. Now the season for camping is over I finally received the product. Could order somewhere else and had it sooner.

22. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great service and good pricing

Great service and good pricing
My only hesitance is that i felt too rushed during ordering as i was getting confused with the part numbering and compatibility discrepancies

27. September 2023
Bewertet mit 1 von 5 Sternen

Ordered June 27

Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.

27. Juni 2023
Bewertet mit 1 von 5 Sternen

final updated review of the rv fridge guys

I need to do a complete redaction of my last 2 reviews of the rv fridge guys and Brian, I believe is the owner.

After several miscommunications and not receiving my order after an expected time, I assumed I was being ripped off by a scam company.
This is NOT the case!
I have since received some photo delivery proof and have been able to track down 1 package that a neighbor took in when I wasn't home. Still missing 2 other packages but very pleased to find that Brian and the rv fridge guys did as they said and had my order delivered as was expected.
So thank you Brian, your assistance allowed me to retrieve at least 1 of the 3 packages said to have been delivered.

Full apologize to the RV Fridge Guys for my previous negative reviews

25. Juni 2023
RV Fridge Guys-Logo

Antwort von RV Fridge Guys

Spoke with customer and provided tracking. Packages were delivered weeks ago. Not sure where the confusion came in but glad it got sorted out, Robert.

Since getting this reply I have spoken with customer again and provided proof of delivery, pictures taken by delivery man. Three packages delivered on separate days to your doorstep. If you would like to file a claim with UPS, you're more than happy to do that but I'm glad you were able to verify with us over the phone that the picture of the package in front of your door was in fact your door. There is nothing more that we can do here but clearly stealing from our customers is not something we do and I resent the statement.

Bewertet mit 1 von 5 Sternen

Ordered a part about a month ago

Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating

28. August 2023
RV Fridge Guys-Logo

Antwort von RV Fridge Guys

Hello Brad, We have not received any emails from you asking about your order. All you need to do is go to the bottom of our website to the Check Order Status button and we respond within 24-48 hours to ALL emails. Our phone lines are very busy and for that we apologize but we guarantee email responses. Your order is on backorder and we are still waiting for it to arrive. I wish we there was more we could do for you to improve your rating but unfortunately web do not have accurate ETAs on backorder parts as the manufacture states they will be shipped out in the order they are received when available.

Bewertet mit 3 von 5 Sternen

What I did like....

What I did like..... The ease of ordering and I received the parts quickly.

What I did not like is I ordered the wrong part.

What I really do not like! I have made multiple calls and asked for a call back for assistance in ordering the correct part.

28. August 2023
Bewertet mit 1 von 5 Sternen

No order received

This is the 2nd time I have ordered this product and I still have not received it!!! Months have gone by. No one will answer my calls or emails. DO NOT order from them if you actually want something........

29. August 2023
Bewertet mit 1 von 5 Sternen

Scammers

After I ordered a Norcold dc power board part with a pre paid special order they list as in stock. The next few days they sent an email it was on back order. I ve 2 months with no answers. I did some research. The part doesn't exist. They held onto my money. Then when I cancelled they lied and said it was in transit the same day I cancelled and was returned. No refund was posted though. They are scammers and will take your money and not fill your order.

7. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fast shipping

Did my ordering online and a day or so later I got an email saying it was on backorder and would be two to three week. Two days later it was on my doorstep. I would order from rv fridge guys again

27. August 2023

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