Ordered online. When checking out and paying with Apple Pay, my delivery address was changed. When i got email i quicky responded saying that the delivery addeess was wrong. They totally took care of... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The heating element on my rv fridge was frying out causing flickering in my lights, and my fridge wasnt cooling as much as it used to, even though i put in a new cooling unit and heating element a fe... Mehr ansehen
We ordered a control board for our RV refrigerator. It took a month to receive it. We had travel plans so ended up having the fridge repaired by our local rv dealer. I called and spoke to Brian, who... Mehr ansehen
If an item is unavailable or not in stock, setup your system so the part is unavailable for purchase. This would prevent having to go through a refund process. This would apply to purchases being ship... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
Kontaktinformationen
RV Fridge Guys | Seek Adventure LLC, 32043, Green Cove Springs, Vereinigte Staaten
- 800 712 8822
- info@rvfridgeguys.com
- www.thenorcoldguy.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Das haben sich andere Leute angesehen
Still waiting
It’s a little premature to ask how your doing when there has been no update on my order and it hasn’t shipped. Also, I put in a password wrong twice and I was forced to reset my password. Really? 2 wrong submissions and automatically reset?
Ordered a product
Ordered a product, paid for it, then 2 days later I got a email saying it was not in stock and will take 2 to 3 weeks to come in. Wanted to cancel, but then I would get charged a fee. So I decided to wait. After 5 weeks and no product and no response to my messages. I filed a complaint with PayPal. A week later the product shipped. Now the season for camping is over I finally received the product. Could order somewhere else and had it sooner.
Great service and good pricing
Great service and good pricing
My only hesitance is that i felt too rushed during ordering as i was getting confused with the part numbering and compatibility discrepancies
Still waiting
I am still waiting for my item. The tracking information still says awaiting shipment since September 26.
Ordered June 27
Ordered June 27, recieved October 11. Poor customer service. Just found out that the same part number was available and in stock on Amazon. Could have had it in 4 days.
The part was exactly the right part and…
The part was exactly the right part and came within a couple of days.
Would have ordered it somewhere else
I ordered a part that you said was in stock but than got an email saying that it was on back order if you don’t have it say that in your adds
you where unable to supply part I…
you where unable to supply part I needed
Had to go to ebay to get part
final updated review of the rv fridge guys
I need to do a complete redaction of my last 2 reviews of the rv fridge guys and Brian, I believe is the owner.
After several miscommunications and not receiving my order after an expected time, I assumed I was being ripped off by a scam company.
This is NOT the case!
I have since received some photo delivery proof and have been able to track down 1 package that a neighbor took in when I wasn't home. Still missing 2 other packages but very pleased to find that Brian and the rv fridge guys did as they said and had my order delivered as was expected.
So thank you Brian, your assistance allowed me to retrieve at least 1 of the 3 packages said to have been delivered.
Full apologize to the RV Fridge Guys for my previous negative reviews

Antwort von RV Fridge Guys
Ordered a part about a month ago
Ordered a part about a month ago. Have not heard a word about the order, whether it is backordered, shipped or just what the status is. When I look it up it just states "awaiting shipment" Have inquired twice and no response. Frustrating

Antwort von RV Fridge Guys
What I did like....
What I did like..... The ease of ordering and I received the parts quickly.
What I did not like is I ordered the wrong part.
What I really do not like! I have made multiple calls and asked for a call back for assistance in ordering the correct part.
My charge card was charged but my order…
My charge card was charged but my order is awaiting shipment. I was told the frig handle was in stock, but it wasn't. No estimate even of when it might ship. Very disappointed.
No order received
This is the 2nd time I have ordered this product and I still have not received it!!! Months have gone by. No one will answer my calls or emails. DO NOT order from them if you actually want something........
Scammers
After I ordered a Norcold dc power board part with a pre paid special order they list as in stock. The next few days they sent an email it was on back order. I ve 2 months with no answers. I did some research. The part doesn't exist. They held onto my money. Then when I cancelled they lied and said it was in transit the same day I cancelled and was returned. No refund was posted though. They are scammers and will take your money and not fill your order.
Fast shipping and right part 👍🏽
Exceptional customer service!
Ordered a part with expedited shipping, needed ASAP. Turns out part was not in stock. I was contacted right away and alerted so that other arrangements could be made. Refund was very quick.
Fast shipping
Did my ordering online and a day or so later I got an email saying it was on backorder and would be two to three week. Two days later it was on my doorstep. I would order from rv fridge guys again
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