S.W. James Bewertungen 

Great company to deal with, they made our purchase exactly as we requested with exceptional quality.
And delivered it early !!
We would highly recommend S.W James &Co.

Amazing service. The quality of the sofas are outstanding beautiful leather and look amazing. I would definitely recommend this company.
I even had a problem where my dog scratched the seat pad.
The company went out of there way to help and replace the seat pad.
I definitely 💯 recommend always.

We received a Birdie sofa and chair three months ago and we are extremely happy with them. The quality is excellent and they seem to get more comfortable with age!
S W James handled the manufacture and delivery very professionally and we were given regular updates. Quality furniture that will last for years.

Warren, and the SW James team has been really helpful, giving clear advice on sizes and styles, sending out as many samples as I required and being patient enough to not hassle in an overall buying experience that took me 12mnths to complete the decoration in my hall and settle on the choice of leather. The sofa (Sterling) is now in place against a paneled wall and looks super.

Absolutely beautiful sofa, very well made and a pleasure from start to finish, from our consultation to delivery, all went well. Highly recommend and well worth the trip to The Mill - wouldn't hesitate to recommend if you're in the market for a new sofa, don't delay, buy today!

The customer service was impeccable. We had weekly updates on progress made with the sofas. When the sofas got delivered, they looked so lovely and were very comfortable.

We ordered a fairly large corner sofa , chair and two footstools and the process was pretty straightforwards. SWJames are really professional and make their sofas with old fashioned British quality. We're really pleased to have found them. The sofa and chair are very comfortable and feel like they will last forever.

The process was great from start to finish. Warren was very attentive and understood our needs completely. He kept us informed of progress every step of the way. We are absolutely delighted with our sofas and we would recommend to others.

We had a great experience from SW James from the first moment we went to the showroom right up until the footstool was delivered. Warren was great and so knowledgeable and he never made us feel like we were overstaying our welcome. He went through every product in every detail possible and never put any pressure on us to do a sale there and then. We ended up ordering our footstool online a few weeks later and were kept up to date with weekly emails as to how they were getting on. Once it was ready for delivery we agreed a time and they personally dropped it off bang on time. Highly recommend and we will definitely be going back in the future. Thanks again.

Warren and team have provided an amazing, professional and tailored service in producing my Chesterfield sofa and chair set - I'm a new home owner and truly appreciated their advice on optimal sizing and colour. In the end I went for a customised 4-seater Huxley with studding applied and I'm very pleased with the results as its elevated my living space entirely.

The entire process was quick and hassle-free too. Pricing was also great when considering value based on such high quality in the workmanship and leather vs other options on the high street which won't last over time.

Thank you again to Warren and team!

After many disappointing store sofas, we were looking for more quality and longevity. SW James stood out immediately. They promote their Trustpilot reviews front and centre on their website for good reason. Their commitment to customer service is exemplary. This persuaded us to take a leap of faith without visiting the showroom.

Warren guided us through the whole process from our first phone conversation to delivery. He was always available, offering friendly, expert advice at each stage. He provided a flawless concierge service from start to finish. Regular updates kept us in the loop during the build. We even got an introduction to the craftsman building our furniture, which was a lovely touch.

We ordered a Huxley Snuggler and bespoke three seater. The quality is outstanding. The furniture lifts the look and feel of our living room. These are our first Chesterfields and we could not be happier. We are so impressed that we have ordered an additional two seater for our downstairs den.

If you are looking for a beautifully crafted Chesterfield, I recommend SW James. At the very least, have a conversation with them. You won’t be disappointed.

After a lot of research for our new Chesterfields we made an appointment at S W James and drove up from Gloucestershire. We were warmly welcomed by Warren and he took us through the manufacturing process, explained the different designs and showed us the display units. We were so impressed we didn’t take much convincing to go ahead and order a Huxley 3 seater and snuggler.
Warren kept us updated on progress throughout and our chairs were ready on time as promised.
Having now received our Huxleys I can say that they have even exceeded our expectations. Beautiful to look at and every bit as comfortable as Huxleys have been designed to be!

I spent around 2 years looking for chesterfield styled sofas that would be comfortable as well as the style that I prefer. After having my previous italian leather sofas for over 20 years, I was exceptionally reluctant to let them go and update them.
The ordering process and communication from SW James was great during the order and manufacturing process, and I was reassured that they would stay in contact post delivery too, though this hasn't happened as we haven't heard anything from them after delivery.
The delivery was professional and in good time (ahead of schedule). When the sofas arrived I noted that some protective pads hadnt been put on all the feet (going onto a wooden floor), though the delivery men just said to mention it to the company and they would likely send them. Thinking we'd get a check in call at some point, I never got around to it, so a minor issue which could have been rectified by myself to be honest by calling the company rather than waiting for them to check in with me.
The quality of the products are very good. I personally have felt a little disappointed as they don't quite compare to my previous sofa's. They're not as deep to snuggle into so I find it a struggle to get comfortable. I find the back quite hard but not quite enough room to pad out with decent cushions.
However, all that said, they are very well made and I can see that they are likely to last, just not sure I will keep them for the 20+ years like my previous ones. Though I realise I am very picky with furniture and took a punt by ordering via internet research rather than making the long journey to go and actually sit on them in person.

An exemplary customer service from start to finish. Warren is informative and very helpful. The sofas are beautiful, comfortable and extremely well made. Thank you.

Quality product that was delivered with great care. Stands out in the room. I won’t be going anywhere else for sofas or chairs in the future. Worth every penny !!!

We are very impressed with the overall service we received from SW James; from the initial placing of order through to delivery, they kept us up to date with each stage.
They went above and beyond to deliver our sofa (to Scotland) when problems occurred outwith their control.
We are so pleased with the look and quality of our sofa and it is perfect for our home and lifestyle.

We had been looking for years for chesterfields suitable for the small rooms of our cottage. Standard sizes were too big and manufacturers inflexible on size. Then my wife stumbled upon SW James whilst browsing online. They looked too good to be true (but they weren’t). A really good old-fashioned bespoke furniture company! We made contact with Warren who has taken customer relations to a level seldom met these days. Nothing too much trouble for the guy. We were too far away to have a showroom experience and thought we were being brave by ordering solely from online images. Warren advised and guided our choices and when the sofas arrived we realised that we had (with his help) made all the right decisions regarding style, size and colour. The quality is excellent and the model we chose (Huxley) is very soft and comfortable in both the seat and arms. Couldn’t be more satisfied. Trust all the good reviews!

From start to finish dealing with S W James was a pleasure we were made to feel very welcome by Warren we were shown all the sofas and leathers that were available. We love our Huxley sofa with matching footstool

My partner and I are writing to express our sincere gratitude and delight with our new Huxley Chesterfield sofa. We had been searching for the perfect comfortable, buttery leather Chesterfield, handcrafted in England, and we were so pleased to discover S.W. James based in Bollington.

Our private appointment with Warren was an absolute pleasure. He was incredibly knowledgeable, honest, and down-to-earth. He took the time to explain the company's background and walk us through the different sofa styles and leathers. We ultimately chose the Huxley and added a few personal touches.

After placing our order and patiently waiting the anticipated eight weeks, the day of delivery arrived. Unfortunately, due to some very tight spaces in our home, the sofa wouldn't fit. However, Warren's dedication didn't end there. He promptly arranged for Neil, the remarkable craftsman behind our Chesterfield, to visit and assess what could be done. The decision was made to expertly remake the sofa into two sections.

Within a short time, Neil and his colleague delivered the newly configured sofa, which now sits proudly in our room. We are absolutely thrilled with our Huxley, and it has truly exceeded our expectations. It is incredibly comfortable, the color is rich, and the leather is indeed buttery soft. Every detail of our new Chesterfield, from the pleats and buttoning to the studding and stitching, has been crafted with evident passion and is impeccably made.

We cannot thank Neil enough for his exceptional skill as a furniture maker and for making our Chesterfield so perfectly suited to our needs and space. We are incredibly proud of our English heritage and feel so fortunate to own such a beautifully handcrafted piece made right here in England.

Thank you all for such a wonderful experience and a truly exceptional piece of furniture.

Wow- just received my beautiful Huxley. This is the second order as we were so pleased with the first. Superb craftsmanship and personal service thank you. Warren provides the best advice right from the initial order and selection to the final delivery. 5 star product and service. We are delighted thank you,