S.W. James Bewertungen 

Warren was great from the start, spending time with us discussing options and offering us a custom size Huxley to fit our home. Regular updates enabled us to know what was hapening and delivery was all as promised. We love our comfy, claret (beautiful colour) Huxley and would recommend this business to everyone who loves a comfy Chesterfield.

I just wanted to say how pleased we are with our new Sterling Chesterfield 2 seater sofa and the high back scroll wing chair in ox blood red. From day one we had excellent service as with regular updates on its progress. When they arrived on time they looked extremely well made and they matched our Persian rug perfectly. Thank you Warren and co very much.

Fabulous service and fantastic furniture! Having thoroughly researched the UK for a quality British settee we travelled the two hours to inspect what this Company had to offer. Warren was amazing, and a mine of information, with years of experience, guiding us on best solutions, giving great advice so we could make informed decisions. We had taken photos of our room and measurements, so Warrens handy tape measure was useful.
The settee and chair were delivered today, the Company made us extra scatter cushions and kindly took the time to refilled an old ‘grandad chair’ seat cushion so every piece of furniture was tip top in the room. Such a professional service from start to finish. So delighted and a huge thankyou to these fabulous craftsmen and the whole team. We would highly recommend.

We are very happy with our leather sofa from SW James. Communication throughout has been exemplary and the delivery process smooth. The sofa itself is a lovely piece of furniture , which I believe will only improve more with age. Highly recommended.

We ordered a custom built Queen Ann chair. The experience from order to delivery was truly brilliant. We were kept informed at all stages and when the chair arrived we absolutely loved it, many thanks to Warrens and his team!

We travelled to view the sofa’s and was impressed with the personal touch we were given and was able to try various sofa’s . After ordering we were given regular updates about the making of the sofa’s and footstool. Delivery to our home was very good and delivered on the day we asked. We purchased two Huxley Sofa’s and footstool to match. We are so pleased with them and they are well made and so comfortable. They have made our room look so cosy and we would highly recommend.

Absolutely stunning sofa - we ordered the Monty in vintage Honey. The team were great at answering a few questions before hand and then the service from placing the order right through to delivery was excellent. We were kept informed regularly. Once the sofa was delivered we were also contacted to make sure we were happy with everything. The sofa is stunning and so well made. We are really happy.

My previous attempt at buying a new leather sofa ended in disaster as the manufacturing company went bankrupt so a good friend suggested I look at S W James website so I had a browse and was very impressed so I dropped them an email Warren the co_owner telephoned me the next day told me all about the company ,manufacturing procedures and delivery I took delivery of my new birdie sofas in under 5 weeks and the quality of the sofa's and the leather used was superior to others i'd tried,from ordering to delivery this has been a very very good experience I would have no hesitation recommending Warren and the team at S W James

I think chesterfields are timeless and ooze class, so I started looking for one. To my delight, I came across S.W. James just around the corner from me. They claim to have made “The World’s Most Comfortable Handmade Chesterfield Sofas” a bold claim that I was determined to test through the grueling process of professional sofa sitting. After dragging myself from store to store, plonking down on chesterfield after chesterfield (it’s a tough job, but someone has to do it), I realised this claim might actually be true, so I ordered one.
Wow! When it arrived, the quality was immediately apparent it looks fantastic. Because it’s handmade in England (not mass produced in China), I was able to make some bespoke additions that S.W. James were happy to accommodate. Basically, they let me be as picky as I wanted.
Thanks Warren and team at S.W. James I couldn’t be happier, and my backside has never been more comfortable!

Fantastic Customer Service and the the most beautiful hand made furniture I have ever seen.

I had been let down by another company who took my order and payment and then failed to deliver the goods. I then contacted Warren at SW James who helped restore my faith in English Furniture makers and was able to deliver my Mini Monty in 6 weeks. The craftsmanship is amazing and my new sofa takes pride of place in my home office. I am so pleased with the service I have just placed an order for a footstool to go with my sofa. I cannot recommend these guys highly enough and the delivery team were also so helpful and polite as well.

True craftmanship, and warren is an outstanding point of call!

Hubby has always wanted a Chesterfield and after a back injury he was finding our old suite uncomfortable , I agreed he could have one if we found a comfortable one so I went on a mission to find the very one .
SW James claimed to make the most comfortable chesterfield, contact was made with Warren and we visited the showroom in April. What a pleasant surprise the claim was true the Huxley is a very comfy sofa. We ordered it in August and it was delivered the first week in October. The service and regular updates along the way have been second to none from Warren .
The delivery went smoothly too .
We are over the moon with it , no more back issues for hubby and our Dobermann approves too .
I can’t recommend this company enough.
Thank you SW James & Warren

From first contact the communication and overall experience was excellent. Definitely worth making an appointment and visiting the showroom and actually seeing the furniture and the quality hides that they use. Also being able to put your individual stamp on your chosen pieces means that you finish with something individual to you. We are delighted with our furniture.

Wonderful service. Fantastic sofas. I purchased a four seater sofa along with two wingback chairs and a footstool from SW James more than a year ago. I am fantastically happy with the quality and comfort each piece brings. My daughter clumsily stepped on the footstool with chunky boots on and tore the leather underneath a button. I emailed Warren and explained the situation and he was so helpful in getting this tear fixed that I am beyond happy. I would buy from SW James again and again because of the service, quality and now the after care service I received. What a wonderful company.

We were looking for a chesterfield sofa & we’re very Lucky to find SWJames, we spoke with Warren over the phone & travelled up to Bollington to meet and view all his fabulous sofas in his showroom, situated by the wonderful historic mill setting
Warren talked us through all the details of how the sofas were made & materials used, he was fabulous & we decided on the Huxley & footstool, Warren also custom made them so they would fit well for our needs and room
Warren kept us up to date with how the build was going throughout the process
On delivery we had a small problem, which Warren sorted straight away & Neil his colleague travelled to us to look at the problem
No quibbles at all & our beloved sofa returned to the warehouse & was sorted immediately
Neil & Jaimie delivered our sofa back to us two days later & we’re absolutely fantastic!!!
We are in love with our Huxley, Neil talked me through the best way to care for the leather!
He was a star
I am thrilled with our purchase & the customer service from Warren & all the team was impeccable!!
I would definitely recommend SW James to everyone looking for the most comfortable, beautiful sofa , made in England 🏴󠁧󠁢󠁥󠁮󠁧󠁿

I can’t say enough about S.W James.
I had travelled 4 hrs each way to go to their show room, and was it worth it . The standard of customer service from start to finish has been outstanding !! Warren and his team were brilliant to deal with absolute dream and my chesterfield is amazing .i am over the moon !!
Don’t shop anywhere else . Buy from here you won’t be disappointed !!

Superb customer service from start to finish. Thrilled with our Chesterfield, a Mini Monty. A stunning piece of furniture. Highly recommend this company.

Exceptional customer service received from Warren and in particular Jamie. Very understanding and nothing was too much trouble. They went above and beyond to ensure I went away a happy customer at the end of my customer journey. Thank you SW James.

Absolutely brilliant service from start to finish and an absolutely beautiful sofa in our home now. It actually arrived with a few scratches on the feet, the company sent some new ones right away and a care kit free of charge as an apology. Cant get much better service than that! Brilliant communications throughout and really happy to do everything to suit you. A wonderful company to deal with.

When you buy on the internet you never know quite what to expect but in this case I certainly found the quality workmanship that I was looking for. They make bespoke & so I had to wait a while for the finished product but they kept in touch regarding progress which was nice.. I mean normally you place an order on the internet & then don't hear anything until an E-Mail to say dispatched.