S.W. James Bewertungen 

Choosing S.W James was a great decision. great to deal with and brilliant communication from Warren and the team.
The sofas are better than expected. So well made and so perfectly comfortable.
Highly recommended

Absolutely delighted with both the quality of the sofa and service I received. From the moment I walked into the shop, the team were friendly and kept me updated and made everything feel effortless. The team were more than happy to help when there were complications getting the sofa into the house and were brilliant. It’s rare to find a company that genuinely cares about its customers, but these really do. Highly recommended

Warren made us feel so welcome and comfortable with a no pressure approach.

What stands out most is the level of craftsmanship. In an age of mass production, it’s refreshing to see furniture made by hand using traditional techniques. The build quality is outstanding, and the sofa feels sturdy, comfortable, and built to last for generations.

If you’re looking for a leather Chesterfield made by skilled artisans, I highly recommend it. It’s a beautiful investment piece that combines luxury, comfort, and heritage craftsman

Thank you to all the team

We were looking for the perfect chesterfield leather sofa for some time. I'm 6' 2" tall with one artificial hip and the other dodgy :). So, it had to be high enough and firm enough to provide sufficient back support and easy to get up from. Thankfully we came across SW James and made a viewing appointment with Warren. There was no selling pressure - just listening to our requirements and informative answering of our questions. Warren suggested the 4 seater Huxley which has ticked all boxes. As well as being aesthetically beautiful we love it's sturdiness. Sit down with glass of whisky, rest said glass on the back of the sofa, stand up, sit back down - and there is barely a ripple in the glass. It is that solid. As far as service goes, Warren explained the manufacturing process, told us the leadtimes - and contacted us at each stage to update on progress. It was delivered on time, the delivery team were great - and the after sales service excellent. We wouldn't hesitate to go to S W James again - a great customer experience.

My wife and I were looking to replace our old sofa and chair which we had in our dining room. It was really important to us that both the new sofa and chair were an exact match in colour. We didn't want odd coloured leather furniture! Believe me we tried other companies and ended up with shocking colour matches. We researched and came across SW James and Warren. We had swatches sent to us and we're assured that what ever leather is used for the sofa will be used for the armchair. We also wanted the legs to match the colour of the wooden furniture in our dining and Warren very kindly had them French polished to the colour we wanted. Our new furniture sits proudly in our dining room and we are so pleased with them. We've had them several months now and you can still smell the leather. If you want good quality furniture then I would highly recommend S W James. Another great thing is Warren gets in touch to see if all is well with your new purchase. Where else would you get that attention to detail?

Great website. Excellent follow up contact. So easy

On Friday last week I received my brand new beautifull set of Mini Monty Sofas and Clementine Chair of SW James. I have to say I am impressed about the quality of the product and high level of overall finish. It was very well spend money for this beautiful piece of furniture which makes my living room really special. I need to also highlight communication with Warren from start to finish which was excellent. Marek from Czech Republic.

One of the best companies I have ever purchased from! We got our leather Chesterfield more than 5 years ago and when we realised this year that some buttons were missing, we thought we might give S.W. James a call to see if they could help - we weren't expecting much to be fair! But boy were we surprised when we got a prompt email from Warren within less than 24 hrs from me calling, asking for photos of our Chesterfield and providing not only great advice on how to bring back to life our Monty but also offering to send the missing buttons so that we can have them replaced by the service company they work with.

It is customer service like this that differentiates S.W. James from any other provider. I am very happy we got our sofa from them, they are the best!

We contacted SW James and arranged a video call with Warren as we lived to far away to travel to the showroom. We were really impressed with Warren who was so helpful with all our questions regarding the Chesterfield. His knowledge and experience was second to none, we actually felt like we were in the showroom. We decided on the Huxley and from the start to the finish of the purchase we were kept informed on the progress of the build of our new furniture. The after sales service has also been excellent! we wouldn't hesitate to recommend S.W. James to anyone wishing to purchase a Chesterfield.

We spent a great deal of time looking for the right place to buy our Chesterfield sofas and certainly chose the right company! From start to finish, Warren has been so helpful. When we went to visit the showroom, we had plenty of time to view the range and to ask questions about the sofas. We were not put under any pressure to buy. We were hugely impressed by the quality of the sofas, the beautiful leather and good, traditional construction methods. After ordering, we were kept informed at every stage of construction, from the ordering of the leather to the finishing touches, and the delivery was perfect. We are absolutely delighted with the sofas, which felt like old friends as soon as they arrived. We can highly recommend this company.

If I could give more than 5 stars I really would. After a long search for new sofas, (many that didn’t come up to my expectations ) my daughter in law suggested I try S W James. She was right I made an appointment and spoke to a very welcoming, friendly and knowledgeable man called Warren. He listened to me and knew exactly what I wanted. Two three seater “ Huxley “ chesterfields. I was able to pick the colour, and design, even the feet.
Warren kept me informed on the progress of my order through the next few weeks, and I’m now the owner of two beautiful high quality sofas. The quality of the leather and workmanship is superb to say the least. I would highly recommend this small firm to anyone who are looking for amazing bespoke sofas and chairs, go on go to them you won’t be disappointed.

Everything, from my initial telephone enquiry about the armchair I finally purchased, to the date of it's delivery were 'spot on'. I cannot express my delight with such a high quality piece of furniture. This company deserve to thrive and I won't hesitate to recommend them to everyone I know. Mrs Jacqui Kirsch

Really nice experience from start to finish. The enthusiasm was addictive and pride communicated across was so refreshing. Warren was very informative and patient whilst I looked around. The love he has for the company seemed genuine and from the heart. The updates re progress were helpful and welcoming.

If anyone is looking for a leather sofa /chair pkease pay a visit to SW James..you wont be disapointed.
I chise a mini Huxley and a spitfire chair which I love. Both are classy and comfy...I greet them when I enter room...crazy I know !!!

If like ourselves you have been shopping and researching a quality Chesterfield then stop here and just book an appointment to visit S.W.James's showroom. We had previously (18 months) purchased what we assumed to be a quality chesterfield from Barker & Stonehouse. This panned out to be uncomfortable and had two buttons come away within its short life with us. We cut our losses and decided if going to use it daily for the next 10 years or whatever then to go top end which brings us here. We purchased a Huxley Corner Settee. We have no regrets other than we didn't search hard enough first time round to find this. All the family and our dogs love it. We take this opportunity to thank everybody at S.W.James and to anybody else reading that they come with a massive recommendation from us.

After a long search for two leather sofas, we discovered S.W.James and couldn't be more pleased we did. A brilliant company from start to finish. From our visit to the showroom to test out comfort, where Warren gave us lots of his time and helpful advice, to the delivery yesterday by two cheerful guys who had travelled over three hours to get to us in rural Lincolnshire. The quality of the sofas shines through, they are built to last and will undoubtedly outlast us! We chose a pair of Randall sofas, they look stunning and we would recommend S.W. James wholeheartedly for anyone looking for craftsmanship and style.

Our Chesterfield sofa has now lived with us for a month or two and has settled in nicely. Yes it was more expensive than some others, but it's comfortable, beautiful, made by a craftsman in England and is likely to be the only piece of furniture our kids will want to inherit.
We thought twice and bought right.

Like many people when wishing to make a large purchase, we researched the market high and low; knowing that the selection of company providing our piece would be equally as important as the Chesterfield itself. And we trulyu landed on our feet when we found SW James! From start to finish Warren made the journey a complete joy; answering my many questions by email and then inviting us to his showroom in Bollington where he enthralled us with his knowledge of the Chesterfield history, together with the story of how SW James became the provider of the most comfortable Chesterfield available on the market today, using time-honoured traditional furniture making methods with a modern twist in comfort levels. It was there that we were able to view the various models available, all in different leathers and some with different feet, and select from the vast array of leathers available, with advice from Warren.

After that visit, we knew that we had found the company that we could trust to make the most important purchase that we had made for some time, and one that we would live with for many years to come. Warren had made our choice easy and informed, and our custom-made 200cm Huxley Chesterfield in Rustic Tawny leather began her journey. Warren and Jamie kept in touch through-out the process and we didn’t have to wait long before our Chesterfield arrived. The delivery went very smoothly indeed, with a two-man team who had given us a short delivery window and a quick call 30 minutes before arriving. Warren had even supplied felt feet pads for our wooden floor and, as an extra lovely surprise, a set of matching feet for our ottoman which we were absolutely delighted with. The level of detail and the extra touches are what make SW James a company who are head and shoulders above the rest; their customer service is absolutely second-to-none and the whole team are to be applauded for that, as it is rare to find these days. They truly care about their customers and want them to be happy and satisfied with their purchases; I feel that we will be customers for life and we will certainly be back for more purchases in the future.

As for our Huxley Chesterfield itself, it truly is the most comfortable Chesterfield one could ever wish for. And truly the most beautiful sofa I have even seen; the craftsmanship is quite something to behold. We know full well that this is a sofa which will remain in our family for many many years to come, and will only get better with age. So, if you are in the market for the most comfortable Chesterfield available, made via traditional time-honoured, reliable and respected methods but with an extra modern take in comfort level, then consider a look at SW James and you’ll certainly be pleased that you did!

Just placed order. So much help with decision making and endless queries I had !
Excellent response and detailed information given
Rapid response to any query made by phone or email.
Excellent service prior to and placing my order.

Prompt, attentive service by Warren. Excellent craftsmanship which resulted in a very stylish, authentic and comfortable chesterfield sofa being delivered in a timely manner by responsible crewmen. I have no hesitation in recommending this company.

We chose to invest in a couple of SW James settees as we were tired of cycle of replacing furniture in our previous house. because of the value of the spend we chose to visit SW James's showroom to sit on what we would purchase. on the said day we were met by Warren who gently walked and guided us through acquiring a hand-made settee process. Never pushed and never hurried, was a lovely experience and in our mind the correct way to buy, very much worth the effort and distance. SW James were willing to accommodate a relatively short duration delivery, for Christmas. We chose to let their crafts-people deliver in time and the wait was very much worth the lovely 2 settees we proudly have in our living room ...... we would and will do again, the lady in our house is already speaking about one for our lower seating area. Thank you SW James & Warren.