No stars if I could. This is my third month attempting to cancel my membership. Every time I get an “agent” to cancel my membership they refund the charge but never actually cancel the membership. I’m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc a... Mehr ansehen
Be sure to make a note of when your VIP credits expire. I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoed... Mehr ansehen
Unternehmen hat geantwortet
I am ALWAYS so impressed with the absolute ease of ordering. The selections are devineas well! That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to c... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
In 2009, Co-Founders Kim Kardashian, Brian Lee, Robert Shapiro and MJ Eng created ShoeDazzle, the first fashion subscription service to bring a personalized boutique experience to shoe addicts and style fanatics everywhere. Every month, the company debuts a new selection of exclusive and brand-name shoes, handbags and more, including a custom online showroom, curated to each client's individual style preferences. In 2013, world-renowned fashion expert Rachel Zoe joined ShoeDazzle as Chief Stylist.
Kontaktinformationen
Vereinigte Staaten
- 888.508.1888
- www.shoedazzle.com
3.3
Akzeptabel
14'891 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Love it when sales like this are on.
Love it when sales like this are on.. especially when the Canadian dollar is so low right now.
26. Dezember 2024
I love ShoeDazzle!
24. Dezember 2024
I get my shoes and the price and deals…
I get my shoes and the price and deals are great but I want to unsubscribe I don’t want to get charge to my card every month I want to buy the pair of shoes that I like when I want I need help to unsubscribe my self
12. Dezember 2024
I just love the deals from Shoe Dazzle…
I just love the deals from Shoe Dazzle ❤️
This is my Christmas gift to myself 🌲
19. Dezember 2024
Didn't like the shipping
Didn't like the shipping. Fee It should have been a free for first time, especially for one item. I don't think I'm going to use it no more.
17. Dezember 2024
Antwort von ShoeDazzle
Hello Toni,
We're sorry to hear that the shipping fee was disappointing. We understand how frustrating it can be, especially for a first-time order with just one item. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
I can’t find any better product for such affordable prices
I love my experience when shopping with Shoe Dazzle, I hate that things go out of stock so fast but still can’t find any better product for these amazing prices.
18. Dezember 2024
I love shoedazzle because I get the…
I love shoedazzle because I get the price of the boots for cheap and I am happy with what I've seen so far when I received it. Good quality, good designs and styles. Size fits perfect.
17. Dezember 2024
I love my boots and fur faux jacket
I love my boots and fur faux jacket, it's beautiful and everyone keep giving me Compliment..The experience with Shoedazzle is overall the best for online shopping, quality is very important with shoe and clothes and that what shoedazzle bring!!
13. Dezember 2024
No celeb collabs...shoes are UGLY AND CHEAP!
Ever since the collabs with celebs like Gwen Stefani ended...the shoes have been trash and UGLY! Might as well appeal to senior demographics at this point. The shoes are no longer stylish! Ewww
14. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Ro,
Thank you for taking the time to write to us and I'm very sad to know that you are not pleased with our selection. We understand how frustrating that can be, especially for a brand you love. Please know that we're working hard to restock our items regularly, and we appreciate your patience. Rest assured that we are actively working to enhance your shopping experience. We’ve sent you a request on www.trustpilot.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com or log on to the website to respond to the request and we'll be happy to assist you.
Best regards,
Chad
ShoeDazzle has the best products
ShoeDazzle always has the best products for the best price for not only VIP customers but also for new customers they are the greatest place to find shoes clothes purses accessories and more!!
15. Dezember 2024
Credit-- Sure
Apparently, I had 2 credits, I forgot to opt out of the months, and still had to pay. I thought it would give me at least $100 credit, guess I was wrong. 🤣
15. Dezember 2024
Antwort von ShoeDazzle
Hello Lissette,
We understand your frustration with the way your credits were applied. It's disappointing when you expect a certain amount of VIP Credit, and it doesn't work out as planned. We're committed to providing a clear and transparent experience for all our members, and we'll review our communication channels to ensure that the credit system is explained thoroughly. We appreciate your feedback and will use it to improve our processes. We'll reach out to you via email right away to assist you further.
Best,
Bonnie
I Love The Cyber Sale!!
There’s always something I like wearing. Plenty of shoes and other items to choose for myself and for my friends!! Just purchased Christmas gifts for my friends!!! Thanks ShoeDazzle!!
13. Dezember 2024
I didn’t like the way you all leave the…
I didn’t like the way you all leave the card information on the line you should blacken it out so no one can see it
13. Dezember 2024
Antwort von ShoeDazzle
Hello Mattie,
We're sorry for the concern you've raised regarding the security of your card information. We understand how important it is to protect personal details, and we take your feedback seriously. We value the opportunity to resolve this, and our Member Services Team will contact you right away to further assist you.
Best,
Zeth
Do right by your customers
ShoeDazzle, come on now I have been reading people reviews and it doesn't sound good,If you running a live company like this you and your company doesn't need to be on the map what you are doing is messing with people livelihood of money and it's wrong of course people need clothing shoes food or whatever etc be straight with your company handle up on your business right be straight with your customers and your business will be strong and you'll make money, because I'm buyer. Be right!!!! Thanks bye for now.
13. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Detra,
We understand your frustration and concerns about the negative reviews you've read and the experiences others have shared. We are committed to providing a trustworthy and reliable service to all our members. We are reviewing our business practices and member service procedures to ensure that we are transparent, honest, and responsive to our customers' needs. We appreciate you bringing this to our attention and will work to improve our practices. We value your feedback and will continue to strive to provide a positive and rewarding experience for all our members. We’ve sent you a request on www.trustpilot.com (http://www.trustpilot.com) asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com (http://www.trustpilot.com) or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
Customer service is bad that make up stuff when they don’t know what to do
Customer service is bad the people overseas don’t know what they are doing it was awful they made up something because they couldn’t figure out what the problem was!!!
Horrible service!!!!!!!
They don’t know what they are doing and gave me the run around!!!
11. Dezember 2024
Antwort von ShoeDazzle
Hello Mara,
We're sorry to hear about the frustration you’ve encountered with our Member Services Team. We understand how incredibly frustrating it must be to feel like you're not receiving the help you need, especially when you’re being given incorrect information or sent in circles without resolution. This is not the level of service we strive to provide. We're here to help address your concern as quickly as possible, so we’ll send you a private message now.
Best,
Allison
They only want your bank account
They only want your bank account , so they can auto bill EVERY month regardless of purchase . Products are JUNK . Had 2 pairs of boots barely over a year old completely fall apart , unwearable and garbage . No exchange or credit offered . BUYER BEWARE .
9. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Jim,
We understand your frustration with the quality of our products and the billing practices associated with our VIP membership. We are committed to providing high-quality products that meet our members' expectations, and we are reviewing our manufacturing and quality control processes to ensure that our products are durable and reliable. We are also reviewing our VIP membership and billing practices to ensure that all members are fully informed and have clear options for managing their memberships. We appreciate you bringing this to our attention and will work to improve our practices. We value your feedback and will continue to strive to provide a positive and rewarding experience for all our members. We will reach out to you directly to further investigate your experience with our products and VIP program and offer a resolution. We’ve sent you a request on www.trustpilot.com (http://www.trustpilot.com) asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.trustpilot.com (http://www.trustpilot.com) or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Bonnie
I love how the VIP membership works and…
I love how the VIP membership works and the discount deals are amazing!!! However I love the styles of shoes I just wish there were better in soles for a more comfortable foot wear.
11. Dezember 2024
I love shoe dazzle never disappointed…
I love shoe dazzle never disappointed with the style and quality of my shoes
12. Oktober 2024
Bewertung ohne vorherige Einladung
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