No stars if I could. This is my third month attempting to cancel my membership. Every time I get an “agent” to cancel my membership they refund the charge but never actually cancel the membership. I’m... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
To whom ít may concern, my experience with ShoeDazzle has been wonderful/awesome. I've never had a problem with any of the products I've purchased from you. Your clothing, foot wear, accessories etc a... Mehr ansehen
Be sure to make a note of when your VIP credits expire. I'm usually good with keeping track of when I have VIP credits to use and their expiration dates, and I can count on the reminders from Shoed... Mehr ansehen
Unternehmen hat geantwortet
I am ALWAYS so impressed with the absolute ease of ordering. The selections are devineas well! That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to c... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
In 2009, Co-Founders Kim Kardashian, Brian Lee, Robert Shapiro and MJ Eng created ShoeDazzle, the first fashion subscription service to bring a personalized boutique experience to shoe addicts and style fanatics everywhere. Every month, the company debuts a new selection of exclusive and brand-name shoes, handbags and more, including a custom online showroom, curated to each client's individual style preferences. In 2013, world-renowned fashion expert Rachel Zoe joined ShoeDazzle as Chief Stylist.
Kontaktinformationen
Vereinigte Staaten
- 888.508.1888
- www.shoedazzle.com
3.3
Akzeptabel
14'891 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von ShoeDazzle
Hello Sandra,
We're sorry for any confusion or frustration the VIP membership may have caused. We understand your desire to not have a membership. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Challenging time with getting…
I had a challenging time with getting entering size preferences in the 2 for 1 because it does not narrow down for the clothes just shoes. Bonus points were taken, and I got no discount, 4500 points ($15 off an order). I would like it modified either by the next discount level down or return of my points.
12. Januar 2025
Antwort von ShoeDazzle
Hello Keisha,
We're sorry for the difficulty you've had with selecting size preferences during the 2-for-1 promotion. We understand how important it is to easily apply your points and discounts. Your feedback is important to us, and we value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Good prices
Good prices. Hopefully prompt deliver of quality product and no surprise charges. Thank u
11. Januar 2025
Antwort von ShoeDazzle
Hello Lauren,
Thank you for sharing your thoughts! It’s great to hear you’re happy with the prices, and I completely understand how important prompt delivery, quality products, and no surprise charges are. I’ll do everything I can to ensure your experience meets your expectations. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
Loveeeeeeeeee shoe dazzle!!
Loveeeeeeeeee shoe dazzle!!! I still have boots from years ago and I still get complain about them. Shoe Dazzle is the best, never fails to amaze me!
9. Januar 2025
Did not give me time
Did not give me time! I asked to use my credits and all of a sudden I got charged!
6. Januar 2025
Antwort von ShoeDazzle
Hello Maria Luisa,
Thank you for reaching out, and we're truly sorry to hear about the frustration you’re experiencing. We understand how disappointing it must be to ask to use your credits and then suddenly see a charge on your account instead. This is certainly not the experience we aim to provide, and we sincerely apologize for any confusion or inconvenience caused. We’ll be sending you a private message now, so we can get this addressed as soon as possible.
Best,
Allison
Customer Service was exceptional
Customer Service was exceptional, the quality of the items was exceptional, and the refund exchange of my order was quickly done.
6. Januar 2025
Such Ease enjoyment to shop.
I am ALWAYS so impressed with the absolute ease of ordering.
The selections are devineas well!
That would have to be my only complaint, if you could call it that, is there are TOO MANY shoes to choose from.
The filters are helpful tools and easy to use as well, and I encourage everyone to use nearly any keyword to find what you're looking for.
Enjoy the experience, and flaunt the lovely shoes!!!
5. Januar 2025
Finding the BEST product and size was…
Finding the BEST product and size was easy and painless!
4. Januar 2025
Providing beautiful merchandise!
Providing beautiful, fashionable merchandise. Such a great selection.
3. Januar 2025
You all charged me a Tariff fee when…
You all charged me a Tariff fee when these fees are not in place as of yet. I will be closing my account.
3. Januar 2025
Antwort von ShoeDazzle
Hello Shenetha,
I’m sorry to hear about your frustration regarding the tariff fee. I completely understand how upsetting it must be to feel charged for something you believe shouldn’t apply. Your concerns are important to us, and I sincerely apologize for the negative experience. If there’s anything I can do to assist or clarify this further, please let me know. Your feedback is valuable, and I’ll be sure to share it with the appropriate team. Our aim is for you to be satisfied at all levels and find the most suitable way to fix your concerns without delay, so our Member Services Team will contact you shortly via email to assist you further.
Best,
Mary
The representative
The representative, Amit was very patient with me in assisting me as I ordered, very professional and polite I was very impressed with his service
1. Januar 2025
When I do go shopping for myself there…
When I do go shopping for myself there are always something I love.
4. Mai 2024
Credits expired. Was told tough luck
I had 2 credits I paid for. Apparently they expire. I checked my account to finally use them and saw they were gone. The customer service agent basically said tough luck. I cancelled my VIP that I've had for 5 years. I have no desire to give money to a company who, how I see it, will steal from customers. Paid credit should NEVER expire. Period.
31. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von ShoeDazzle
Hello Charlene,
We’re really sorry to hear about your experience with the expired credits and the frustration you felt when they weren’t available for use. We completely understand how upsetting it can be when the VIP credits you’ve paid for seem to vanish, and it’s certainly not our intention to make you feel like you’ve been treated unfairly. Your feedback about credits expiring is valuable, and we’ll take it into consideration as we review our policies to better serve our members. We value the opportunity to resolve this. Our Member Services Team will contact you right away to assist you further.
Best,
Zeth
Wonderful way to start the year
Wonderful way to start the year, with excellent customer service. You are appreciated!
1. Januar 2025
PLEASE DON'T SAVE ANY OF MY INFORMATION…
PLEASE DON'T SAVE ANY OF MY INFORMATION BECAUSE MY LAWYER AND I SAYS NOT TO...
12. Dezember 2024
Shoedazzle is amazing
Shoedazzle is amazing. I have been with them since 2018 and love the fashions, and quality. I also like the customer service offered they're very helpful and friendly, easy to reach. Overall a wonderful company that I will continue to refer too my friends and family.
28. Dezember 2024
It's nice to be able to get the price…
It's nice to be able to get the price that's offered, with the option to cancel or skip months when necessary
27. Dezember 2024
Best Shoes Site!!
I've never had any problems with this site. This is my favorite site to shop for shoes at next to Just Fab! I LOVE both of those sites for shoes at reasonable prices!!
27. Dezember 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.