Secret Food Tours Bewertungen 

137
TrustScore 4.5 von 5

4.4

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The first thing that struck me about this tour was our guide Eliot’s bizarre and purposefully off-putting behavior. For a food tour, we were given a rather extraordinary amount of personal information... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our Porto Secret Food Tour was fantastic! The food choices and information were great but it was made even more special by our local guide, Jose Manuel. He was perfect for sharing his knowledge and pa... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had an amazing time on the Secret Food Tour in Austin with our guide Juan! He was hilarious, super knowledgeable, and made the history, culture, and food scene come alive. Every stop was local, tasty,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Luke was amazing in showing us around Camden and being our guide for more than three hours on this great tour. It was really cool actually learning the history of an area we've literally been... Mehr ansehen

Unternehmen hat geantwortet

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Secret Food Tours - We are local people, who have a deep passion for our food, history and culture. We would be delighted to show you the real tastes of the...


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4.4

Hervorragend

TrustScore 4.5 von 5

137 Bewertungen

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4.4

Alle Bewertungen

(137)

121 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

Horrible guide horrible experience

The first thing that struck me about this tour was our guide Eliot’s bizarre and purposefully off-putting behavior. For a food tour, we were given a rather extraordinary amount of personal information on they/them upfront. After about six minutes of painful emotional prodding during an all-together confusing summation of they/their time attempting a career as a comedienne at second city, Eliot stopped the tour inexplicably for a long and lingering moment by the Obama family’s top literary picks to explain Chicago’s diversity-rich history to us. We didn’t receive any food for another 45 minutes afterwards. Somehow, the tour still ended almost an hour early. When receiving my pizza slice, I shot Eliot a rather confused glance and they/their response still has me perplexed. “MY tour differs greatly from the script that I’ve been given,” they said curtly. I said nothing at all before or afterwards. In my opinion, this was strange when speaking to a customer while all the others could easily hear. Between the destinations, Eliot studied their reflection in the windows of the buildings we passed. Very odd behavior for a tour guide of any kind. Also, the food that one is given on the food tour totals about $30, so one essentially pays $49.99 to be toyed with for a few hours. I’ll walk myself up and down Jackson Blvd next time (which comprises the entirety of the food portion of the food tour) and avoid the nonsense next time.

17. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Secret Food Tours

Thank you for sharing your perspective, Matt. We’d like to provide some additional context for anyone reading this review.

The experience described here was not that of a paying guest joining one of our public food tours. You attended as part of our guide onboarding process, where the purpose is to evaluate and discuss different guiding approaches. As such, it was not representative of the experience our guests receive on our regular tours.

We're sorry to hear that the tour did not meet your expectations. As part of the onboarding process, candidates are encouraged to share their feedback directly with us so we can have an open discussion. Unfortunately, after the tour, communication regarding your application came to an end before that conversation could take place.

We are incredibly proud of the experiences our guides deliver and of the feedback we consistently receive from the thousands of guests who join our Chicago food tours each year. We have shared the relevant information with the review platform so they can determine whether this review complies with their guidelines.

For anyone considering joining us, we encourage you to explore the experiences shared by our guests, which reflect the tours we deliver every day.

Bewertet mit 1 von 5 Sternen

Confirmed Booking Canceled Without Honoring the Reservation

I went to the meeting point as scheduled, but the guide never showed up. After contacting the operator via WhatsApp, I was told they had decided to cancel the tour because I was the only participant.

I had booked this tour well in advance and was really looking forward to it. The operator claimed they had sent me an email about the cancellation, but that doesn't change the fact that they canceled a confirmed booking at the last minute.

There was no indication on the booking page that the tour could be canceled due to a low number of participants. If that is their policy, it should be clearly stated before customers book.

This experience was extremely disappointing and completely disrupted my plans. Based on my experience, I cannot recommend this tour.

26. Juni 2026
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Antwort von Secret Food Tours

Thank you for taking the time to share your experience, Serkan. We'd like to provide some additional context regarding what happened. We reached out well in advance of your scheduled tour through several emails to let you know that, due to the number of participants, we were hoping to reschedule your booking. We made multiple attempts to get in touch, but unfortunately, we did not receive a response before the tour date.

On occasion, we do make this type of adjustment to preserve the experience for our guests, as the shared and social nature of our food tours is an important part of what makes them enjoyable. We regret that our messages did not reach you in time.

When it became clear that the available rescheduling options would not work with your plans, we promptly processed a full refund for your booking.

While we're saddened this visit didn't work out, we truly hope you'll consider joining us again if your travels bring you back to Sydney. We'd welcome the opportunity to share the experience we know so many of our guests have come to enjoy.

Bewertet mit 1 von 5 Sternen

We showed up two minutes late - NO REFUNDS

We showed up two minutes late after catching the bus, with no way to call to speak to anyone to catch up with the tour. Only messaging available and by the time we heard back, it was half way through the tour. THEY DO NOT REFUND. No exceptions. BS. I will not accept this policy and neither should you. They are so secret that the Chamber of Commerce had never heard of them. Don't trust these people!!

25. Juni 2026
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Antwort von Secret Food Tours

Hi Amber, thank you for sharing your feedback. Our team understands how disappointing it must have been to miss the start of the tour.

To be fair to all of our guests, we begin each tour at the scheduled start time and are unable to delay departure for late arrivals. As equally outlined in our Terms and Conditions, all bookings are strictly non refundable, and we apply this policy consistently.

Even so, we wanted to help you make the most of your booking, which is why we shared the location of the first food stop so you could still meet the group and continue with the tour. We understand that you chose not to do so.

While we're saddened the tour didn't work out as planned, we'd still be happy to welcome you on another tour in the future. We hope you'll consider giving us another opportunity to show you the experience that so many of our guests have enjoyed.

Bewertet mit 2 von 5 Sternen

I’m really disappointed in this tour…

I’m really disappointed in this tour unfortunately. My partner and I have been on countless Secret Food Tours (London, Rome, Florence etc) and have always been so delighted with the tour that it becomes the highlight of our trip. We usually enjoy it so much that rebook a new tour in the majority of the new places we visit!

The Copenhagen tour however did not meet our expectations. While the food choices were decent, the amount of food received wasn’t even close to enough. One of the spots was literally the SMALLEST piece of pork you can imagine (picture one teeny bit of char siu from a bowl of ramen) and HALF of a meatball?! Not even a full meatball!!! We also upgraded our package to include drinks which was only 2 shots in 1 bar. This doesn’t even compare to the other tours, for example - we had at least one full glass of wine in every single place we visited in Florence.

The price compared to the amount of food we got is not even comparable and we ended up needing to grab more food an hour later. So disappointing as we are usually so happy with the service but I unfortunately couldn’t recommend the Copenhagen tour to anyone.

15. April 2026
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Antwort von Secret Food Tours

Thank you, Zarah, for taking the time to share your feedback. While we're pleased to hear that you enjoyed the food selections themselves, we recognize that the portion sizes and drink inclusions did not align with the expectations you had built from other tours.

Our tours are designed to balance variety, local specialties, and overall satisfaction, though this can vary from city to city based on local culinary traditions and market conditions. Copenhagen is one of Europe's most expensive food and beverage destinations, which does influence how tastings are structured compared to cities such as Florence. Even so, the goal is always for guests to leave feeling that they have enjoyed a substantial and worthwhile experience.

Your comments regarding the portion sizes, particularly at specific stops, have been shared with our local team. We are also reinforcing the importance of guides proactively checking in with guests throughout the tour, as additional servings can often be arranged when needed. We want guests to feel comfortable raising these concerns during the experience so adjustments can be made whenever possible.

Feedback from returning guests like yourself is especially valuable because it helps us better understand how our tours compare across destinations and where expectations may not be met. We appreciate you taking the time to provide such detailed observations, and we hope you'll give us the opportunity to welcome you on another Secret Food Tour in the future.

Bewertet mit 2 von 5 Sternen

I booked a Secret Food Tour for Toronto…

I booked a Secret Food Tour for Toronto in March 2026 for May 2026. I used the secretfoodtours.com website, not an aggregator website (e.g., Victor). I paid the full price of the tour at that time. The day before the tour, I was contacted by the local office to say the tour had been cancelled. After considering the alternative options I was offered, I decided to simply cancel and asked for a refund. I received an initial email after that request with full details about the refund. But after 7 business days no refund was posted to my credit card account.

After another four/five email exchanges in which I supplied the initial booking reference — all purportedly with different people - I was asked for my BANK ACCOUNT information for the ticket fees to be refunded. I found this suspicious and did not supply that information.

I no longer trust the company, particularly the Toronto branch. Be aware!

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Secret Food Tours

Thank you for sharing your experience. We understand how the cancellation and subsequent refund process may have raised concerns.

Regarding the request for additional payment details, we would like to clarify that this is a legitimate part of our current refund process in certain situations. Due to recent updates and limitations associated with our payment processing system, some refunds can no longer be returned directly to the original payment method. In these cases, our team may request either PayPal information or bank account details to ensure the approved refund can be completed successfully. These requests are made solely for the purpose of processing the refund and are handled securely by our authorized team.

We appreciate you bringing this feedback forward. Our intention throughout was to ensure that your refund was processed in full, and we regret that the necessary steps created uncertainty about the process. Should you wish to proceed, our team remains available to assist in completing the refund through the option that is most convenient for you.

Bewertet mit 5 von 5 Sternen

First let me say we have been on many…

First let me say we have been on many food tours but the experience we had last night was one of the best! Gabrielle is fantastic! His knowledge and the way he shares it with us was passionate and informative. All the stops were excellent! If you are lucky enough to get Gabrielle as your guide you will be in for a lifetime memory 🇮🇪

9. Mai 2026
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Antwort von Secret Food Tours

Thank you for joining us and leaving such a kind review. We're delighted that the experience gave you a chance to explore parts of the city you may not have otherwise discovered. Thank you again for choosing Secret Food Tours, Stacey!

Bewertet mit 1 von 5 Sternen

The tour was cancelled

The tour was cancelled. The time for the cancellation was 10.20, the tour was set to start at 10.30. So I was at the meeting point when they sent an e-mail. Maybe a phonecall a bit earlier next time.

28. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Secret Food Tours

Hi Konnie, thank you for sharing your feedback. While we do our best to inform guests of any changes as far ahead as possible, we understand how disappointing it is to receive a cancellation notice so close to the tour start time.

We appreciate you taking the time to let us know about your experience, as feedback like this helps us continue improving communication for our guests. We do hope to have the opportunity to welcome you on another tour in the future for a much smoother experience.

Bewertet mit 1 von 5 Sternen

Must be illegal to do this

Sold a food tour package that indicated I would be getting a food tour but instead after the purchase told me that what I purchased was useless without purchasing another food package on top of the original purchase. Essentially sold us a package that we would not be able to use according to their own rules. Customer service is currently ignoring my requests for company information I would need to report this to the NYC Department of Consumer and Worker Protection.

And seeing as I’m not allowed to reply to them below. They did everything they could to not give us a refund before we sent them irrefutable proof they were wrong and it was a scam.

22. März 2026
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Antwort von Secret Food Tours

Thank you for sharing your experience. We understand how this situation could feel confusing, and we appreciate the opportunity to clarify.

The voucher purchased through Groupon was for a drink upgrade, which is meant to be used alongside a standard food tour ticket rather than as a standalone booking. These types of offers are designed as add-ons to enhance the full tour experience.

To help resolve this, our team has already coordinated directly with Groupon to request a refund for you.

Many guests who join our tours often highlight the variety of tastings and the insights shared by our guides as memorable parts of their experience, and we hope to have the chance to welcome you on one of our tours in the future.

Bewertet mit 5 von 5 Sternen

SBusiness as Usualecret Food Tours came up with their…

Secret Food Tours came up with their usual high standard of tour and guide on our recent trip to Rome.
Massimiliano is a great character whose personality sits perfectly with this company and tour. We were treated to a veritable feast of high quality food and drink and learned a few things on the way, all conducted in a relaxed and jovial atmosphere.
I think the appreciation was reciprocal when Massimiliano learnt that we used to frequent the Rum Runner Club in Birmingham, home to his favourite band, Duran Duran.
Thank you for a memorable time Massimiliano.

25. Februar 2026
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Antwort von Secret Food Tours

Thank you for your kind words, Robert. It’s always meaningful when something from the day continues to resonate afterward. We’d love to welcome you again on another Secret Food Tours!

Bewertet mit 5 von 5 Sternen

Zach our tour guide was awesome and…

Zach our tour guide was awesome and made the experience memorable 😊

27. Oktober 2025
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Antwort von Secret Food Tours

Thank you for joining our tour and sharing your impressions, Lorrie! We’re glad you enjoyed exploring the flavors and stories along the way. We’d love to host you again in another city.

Bewertet mit 5 von 5 Sternen

Our Secret Food Tour in Mexico City

Our Secret Food Tour in Mexico City with Carlo was an absolute highlight of our trip. From the moment we met him, Carlo impressed us with his friendliness, professionalism, and genuine passion for sharing his city’s culinary and cultural treasures. He expertly guided us through the busy streets, making sure we felt comfortable and engaged the entire time.

Each food stop was thoughtfully chosen, showcasing authentic Mexican cuisine—from delicious street tacos to unique local specialties we would never have discovered on our own. The food was incredible, but what really made the experience special was Carlo’s knowledge of Mexico City’s history, neighborhoods, and traditions. It wasn’t just a food tour—it was a cultural experience that gave us a much deeper appreciation of the city.

We’ve taken Secret Food Tours in several cities, and this one easily ranks among the best. The three-hour tour was perfectly paced, and by the end, we were completely satisfied—both with the amount of food and the overall experience. It felt like great value for the price, and we left with full stomachs and happy hearts. We highly recommend Carlo and this Mexico City tour to anyone looking to taste and truly experience the local flavor.

1. November 2025
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Antwort von Secret Food Tours

Thank you for joining and for your thoughtful words, Amy! It’s great that you enjoyed both the food and the experience of exploring with us. We can’t wait to see you again on another Secret Food Tour.

Bewertet mit 5 von 5 Sternen

Loved our guide Robin

Loved our guide Robin. She took us to some amazing spots to learn about the history of Charleston and to enjoy some of its finest foods. The hush puppies and praline butter were worth it alone.

1. November 2025
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Antwort von Secret Food Tours

Thanks so much for being part of our tour. It’s great to know you enjoyed the stops and stories that make the experience unique. Whenever you’re ready for your next food journey, we’ll be waiting to welcome you, Leanne!

Bewertet mit 5 von 5 Sternen

Fun & Food with Crystin in Charleston

Our group of 3 adults had a fun afternoon on the French Quarter Food tour with our friendly tour guide, Crystin.
It was great meeting up with the other tour participants & visiting various food establishments to taste their specialties! Crystin kept us laughing & informed with info at each of our food stops. We were greeted enthusiastically and got to taste some delicious foods.
Crystin gave us local insights & food & libation recommendations that were awesome. Definitely recommend! Thank you Crystin for your friendly atmosphere & professional tour!

31. Oktober 2025
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Antwort von Secret Food Tours

We’re so glad you took the time to write this. It’s wonderful to hear that the tour gave you a great mix of flavors, fun, and local charm. We’d love to have you join us again anytime, Peggy!

Bewertet mit 5 von 5 Sternen

Loved the Secret Food tour With Sydney

Loved the Secret Food tour With Sydney Lanae as our guide. The food was great and Sydney did a great job!

25. Oktober 2025
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Antwort von Secret Food Tours

We’re so happy to read your review. Our team takes pride in creating memorable food journeys, and it’s great to hear yours was one of them. We’d love for you to join us again somewhere new, Robin!

Bewertet mit 5 von 5 Sternen

Fantastic tour!

Fantastic tour!

31. Oktober 2025
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Antwort von Secret Food Tours

Thank you for taking the time to share your experience. We’re so glad you enjoyed the combination of food, stories, and sightseeing. We look forward to seeing you again on another tour, Vicente!

Bewertet mit 5 von 5 Sternen

Must do KL tour

The guide Ajmal was very good. He knew a lot about the foods we were trying and the history of KL.

He was very patient with all of our questions.

This is a must do tour!

27. Oktober 2025
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Antwort von Secret Food Tours

Thank you so much for this 5-star feedback, Deb! It means a lot to know you enjoyed both the dishes and the fun energy of the tour. We can’t wait to host you again.

Bewertet mit 5 von 5 Sternen

Great food tour

Steve was amazing, had a great tour and would highly recommend

30. Oktober 2025
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Antwort von Secret Food Tours

We really appreciate your kind review. It’s lovely to hear that you found the tour engaging and full of flavor. We’d love to welcome you on another culinary journey soon, Saul!

Bewertet mit 5 von 5 Sternen

We had such a fantastic time on the…

We had such a fantastic time on the Secret Food Tour in Florence with Marilisa! She was warm, engaging, and incredibly knowledgeable about the city and its food culture. Every stop was delicious and authentic, and we learned so much about Florentine traditions along the way. I left full, happy, and with a new appreciation for Florence. Highly recommend this tour—especially with Marilisa!

29. Oktober 2025
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Antwort von Secret Food Tours

Thank you for writing such thoughtful feedback! We’re so pleased you enjoyed both the local flavors and the atmosphere throughout the tour. Secret Food Tours would be thrilled to have you again.

Bewertet mit 5 von 5 Sternen

Great experience

We had the most fabulous food tour with Andy.
She was brilliant and so knowledgeable about the history of each dish we tasted.
Her passion was infectious.
Andy had such a lovely warm personality and was always excited about each dish we tried.
She took us to tucked away places that you'd never find on your own.
Fabulous experience.
Thank you Andy
Debbie

27. Oktober 2025
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Antwort von Secret Food Tours

We’re grateful you shared your experience! It’s lovely to know the tour gave you a great taste of what makes this city special. Secret Food Tours welcomes you to explore more of our 100+ cities.

Bewertet mit 5 von 5 Sternen

Interesting tour to learn about the…

Interesting tour to learn about the history of San Francisco and taste the best on offer from the Chinese and Italian quarters. Pineapple buns (without pineapple) and Italian cannoli are almost as good as Zachary's spiel. Enjoy!

23. Oktober 2025
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Antwort von Secret Food Tours

Your kind words mean a lot to us, Nicole! We’re happy the tour delivered a great mix of flavors, stories, and local character. Secret Food Tours welcomes you to join us again, wherever your travels take you.

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