I could not work out how to access the 10% Spring discount. The place to enter the code did not appear to me anywhere. therefore, I spent $300 in one transaction and $100 in another without the $40 di... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Had no trouble doing my booking online had great time on the cruise lunch was lovely & fresh crew & captain very friendly great price even got a discount highly recommended
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Werbegeschenken
- Ballonfahrtenanbieter
- Reiseveranstalter
- Stadtrundfahrtenveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.2
Gut
1095 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Great discounts
I just stumbled across this ad in social media and was able to take advantage of a discount code right when I was planning my trip to Launceston, Tasmania. The very trips I wanted to book were there so I saved money. Thank you Red Balloon 🎈
22. August 2026
Antwort von RedBalloon
Hi Sandy, Thank you for your review. We're delighted to hear you came across a great offer at just the right time for your Tasmania trip. We appreciate you taking the time to share your feedback and hope you had a fantastic time in Launceston.
Unable to use voucher
Purchased voucher years ago and haven’t been able to use it. The venues keep saying they don’t have availability to accommodate our bookings and I’ve had to reschedule this voucher 4 times in order to lock one in.
15. August 2026
Antwort von RedBalloon
Thank you for your review. We're sorry to hear you've experienced difficulties securing a booking and understand how frustrating that would be, particularly after waiting so long to redeem your voucher. We appreciate you sharing your feedback and are pleased you've now been able to lock in a booking and hope that you enjoyed your experience.
It was delivered promptly and when i…
It was delivered promptly and when i thought I had a problem it was sorted.
17. August 2026
Antwort von RedBalloon
Hi Janet, We're pleased to hear your gift was delivered promptly and that any concerns you had were resolved quickly by our team. We appreciate you taking the time to share your feedback.
Arrived as per voucher for a 2:00pm…
Arrived as per voucher for a 2:00pm class at the Gourmet Kitchen to find a cancellation of which we were not notified.
Moreover Laura Jane was somewhat mystified as her classes are 9 am ????
Driving from Bayswater to Moonee Ponds is neither a pleasant drive Nor a near one.- Very disappointed !!!!! & We think you owe Laura Jane an explanation
James
1. September 2026
Antwort von RedBalloon
Hi James, Thank you for your review. We're sorry to hear about your experience. While we understand the frustration of arriving for a class that was not running, we can see that no booking had been made through our website for this experience with your voucher. The booking calendar displays the correct class time of 9:00am, and this information is confirmed during the booking process. We can see you have now made a booking in the coming weeks for the 9am class with a confirmation being sent to you via email. We appreciate your feedback and are working with the operator to ensure the information displayed on the experience page is as clear and up to date as possible.
Always easy to navigate site and plenty…
Always easy to navigate site and plenty of choices
22. August 2026
Antwort von RedBalloon
Hi Julie, Thank you for your review. We're delighted to hear you find our website easy to navigate and enjoy the wide variety of experiences available.
Antwort von RedBalloon
Hi Kris, Thank you for your review. We're sorry to hear there was an issue receiving your voucher initially. We can see that our team has since resent it to an alternative email address and we hope you have now received it successfully. If you need any further assistance, please don't hesitate to contact our customer service team.
Still haven’t had our experience
Still haven’t had our experience
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von RedBalloon
We're sorry to hear you haven't yet been able to enjoy your experience. If you're experiencing difficulties securing a booking, please reach out to our customer service team with your voucher details so we can review your options and assist where possible.
I had to book for a party of 12 wasn't…
I had to book for a party of 12 wasn't sure how to go about it. The website would only allow me to do a booking of 10. Went on to chat icon and Ivan was so helpful. Booking is late September
19. August 2026
Antwort von RedBalloon
Hi Anita, Thank you for your review. We're delighted to hear our team was able to help with your group booking. It’s great to know Ivan provided the support you needed and made the process simple when booking for a larger party. We hope you have a fantastic time at your experience later this month, and thank you for taking the time to share your feedback.
Amazing experience
Amazing experience! Delusion food, great service. This was a gift, but worth the spent.
17. August 2026
Antwort von RedBalloon
Hi Amy, We're delighted to hear you had such an enjoyable experience and that the food and service were highlights of your day.
A bit over priced but convenient all in…
A bit over priced but convenient all in one packages.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von RedBalloon
Thank you for your review. We're pleased to hear you found the package convenient and enjoyed having everything organised in one place. We appreciate your feedback regarding value and will be sure to share it with the relevant team.
Booking the gift voucher instructions…
Booking the gift voucher instructions were clear, and gave options.
Happy so far and I will wait for the voucher to be delivered to the recipient on Thursday.
18. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you found the gift voucher purchase process clear and easy to follow, with plenty of options available.
Easy to navigate and great experiences
RedBalloon is easy to navigate and has a variety of options. I have reliably purchased hot air ballooning, weekend getaways, flying experiences, diving lessons, etc through there and never had an issue with redeeming. They also consistently have sales and discounts which are helpful when purchasing many things. I highly recommend.
17. August 2026
Antwort von RedBalloon
Thank you for your review and for your continued support over the years. We're delighted to hear you've enjoyed such a wide range of experiences through RedBalloon and that the booking and redemption process has consistently been smooth for you.
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you had a great experience.
Antwort von RedBalloon
Hi Andrea, We're delighted to hear you found plenty of great experiences to choose from and that the booking process was quick and easy. We appreciate you taking the time to share your feedback and hope you enjoy your experience.
Was a very easy process
Was a very easy process
Looked up the adventure we wanted
Booked using a gift card.
Very easy and quick to use .
The website easy to navigate
16. August 2026
Antwort von RedBalloon
Hi Glenda, Thank you for your review. We're delighted to hear you found the booking process quick and straightforward. It's great to know you were able to easily find the adventure you were looking for, redeem your gift card without any hassle, and navigate the website with ease.
Easy to use website
Easy to use website. Perfect gift for friends celebrating 50th anniversary.
15. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you found our website easy to use and enjoyed the variety of experiences available. It’s wonderful to know you found the perfect gift to celebrate such a special milestone.
No empathy given on expired cards
We were given Redballoon gift cards and I wasn't aware of an expiry date until I decided to use them. There was no empathy when contacting the customer centre to ask if they could extend the date or how do I get a refund. It was a NO and thanks for giving Redballoon $400.
I would not recommend Redballoon to anyone, more than happy to take my money, and now I have no experiences to look back.
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von RedBalloon
Hi Neale, Thank you for your review. We're sorry to hear of your disappointment. As this was a gift card purchased through a retail outlet, the expiry information is provided at the time of purchase and redemption is subject to those terms. We understand this is not the outcome you were hoping for and appreciate you taking the time to share your feedback.
Easy and variety of choices
5. August 2026
Antwort von RedBalloon
Hi Kathleen, Thank you for your review. We're delighted to hear you found the booking process easy and enjoyed the wide variety of experiences available.
Booking a night away made it feel…
Booking a night away made it feel enjoyable booking a trip to explore and enjoy a weekend away
13. August 2026
Antwort von RedBalloon
Hi Pam, Thank you for your review. We're delighted to hear the booking process added to the excitement of planning your getaway. There’s something special about having a weekend away to look forward to, and we're pleased we could help make the experience easy and enjoyable from the start.
Pretty poor
Pretty poor , couldn’t get vouchers to work, hard to contact anyone. Won’t be buying them again through red balloon
12. August 2026
Antwort von RedBalloon
Thank you for your review. We're sorry to hear you experienced difficulties redeeming your voucher and contacting our team. That's certainly not the experience we want for our customers. We appreciate you taking the time to share your feedback, and your comments will be passed on to the relevant team for review.
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