I could not work out how to access the 10% Spring discount. The place to enter the code did not appear to me anywhere. therefore, I spent $300 in one transaction and $100 in another without the $40 di... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Had no trouble doing my booking online had great time on the cruise lunch was lovely & fresh crew & captain very friendly great price even got a discount highly recommended
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Werbegeschenken
- Ballonfahrtenanbieter
- Reiseveranstalter
- Stadtrundfahrtenveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.2
Gut
1095 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The street art and food tour of Newtown…
The street art and food tour of Newtown was fun. I was a tourist in my own city and enjoyed meeting the overseas visitors on the tour. Andrew, our guide, remembered everyone's names and kept the tour moving to the right cadence and showed us food stops that I am glad to have discovred.
9. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you enjoyed exploring Newtown through a fresh perspective. We appreciate you taking the time to share your feedback and are glad the tour made you feel like a tourist in your own city.
Service and food was really good
Service and food was really good ! Very enjoyable afternoon on the harbour.
7. August 2026
Antwort von RedBalloon
Hi Adrian, Thank you for your review. We're delighted to hear you enjoyed the food, service and time spent on the harbour.
I’ve attempted to book the lunch cruise…
I’ve attempted to book the lunch cruise on several occasions to no avail, I then got a confirm booking for 20th August, and now they have cancelled. Trying to book this in between work commitments and travelling and also booked accommodation.
11. August 2026
Antwort von RedBalloon
Hi Debbie, Thank you for your review. We're sorry to hear you've experienced multiple booking disruptions and understand the inconvenience this can cause, especially when trying to coordinate around work commitments, travel plans and accommodation arrangements. We appreciate your patience and are sorry the experience has not met your expectations. If you have not yet been able to secure a new booking date, please contact our customer service team and we'll be happy to look into your options with you.
Used previously and found good variety…
Used previously and found good variety of choices available.
Easy to negotiate too.
4. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you've used us previously and continue to enjoy the wide variety of experiences available.
Very courteous staff
Very courteous staff. Attempted to fix the problem but left me unable to continue to rebook a trip.
Assistant called on Saturday but I couldn't continue that day, I was promised a recall on the following Monday. So far ( at 16:10hrs) no call as yet.
7. August 2026
Antwort von RedBalloon
Thank you for your review. We're sorry to hear you experienced difficulties rebooking your trip. It's encouraging to hear our team was courteous and attempted to assist, however we understand your disappointment regarding the missed follow-up. We appreciate you bringing this to our attention, and if you have still not been contacted, please reach out to our customer service team so we can review the matter and assist further.
Red balloon is my trusted 'go to'
Red balloon is my trusted 'go to' shopping for quick presents. Everything I have purchased in the past were all highly appreciated by the people I gave them to.
30. August 2025
Antwort von RedBalloon
Thank you for your review. We're delighted to hear RedBalloon has become your trusted choice for gifting. It's wonderful to know the experiences you've purchased over the years have been so well received by family and friends. We appreciate your continued support and thank you for taking the time to share your feedback with us.
It was easy to book & a great gift idea
1. August 2026
Antwort von RedBalloon
Hi Sally, Thank you for your review. We're delighted to hear the booking process was easy and that you found it to be a great gift idea.
OLD SCHOOL
VERY OLD SCHOOL. Bought a 3 day theme park pass in Gold Coast.
Went to 1st one and they asked us for tickets! There was NO barcode or anything to scan in the reservation email.
I had to take screenshot of reservation and email it to the theme park and moreover they clicked out picture for verification or something!!
HOPEFULLY RED BALLOON FIX THIS SOON OR ELSE NEXT TIME WE WON’t BOOK IT OR RECOMMEND ANYONE TO BOOK FROM RED BALLOON.
3. August 2026
Antwort von RedBalloon
Thank you for your review. We're sorry to hear the ticket redemption process was not as smooth as expected. Some attractions may require booking details to be verified at entry, however we understand that having to provide additional information on arrival can be frustrating. We appreciate you taking the time to share your feedback, and we'll ensure your comments are passed on to the relevant team as we continue working to improve the customer experience.
I truly hope no one ever buys bad experiences me a…
I truly hope no one ever buys me a Redballon Voucher ever again, worst gift I ever received. It’s so hard trying to use it. We went to Magnetic Island and stayed in the worst place ever and moved out after one night. Tried to book a hotel on the Sunshine Coast to find out because it’s peak season they don’t take bookings from Redballon.
9. März 2026
Antwort von RedBalloon
Hi Marc, Thank you for your review. We're sorry to hear you were disappointed with parts of your experience. We understand how frustrating it can be when accommodation doesn't meet expectations, and availability can vary between operators, particularly during peak travel periods. We can see that you have since redeemed your voucher for a restaurant experience, and we hope you had a wonderful time. Thank you for taking the time to share your feedback, and if you have any questions about your booking options in the future, our customer service team is always here to help.
Antwort von RedBalloon
Thank you for your review. We're sorry to hear you experienced difficulties accessing your account and resetting your password. We understand how frustrating that can be when you're trying to redeem your experience. If you're still having trouble, please contact our customer service team and we'll be happy to assist.
Fantastic Experience
8. Juni 2026
Antwort von RedBalloon
Hi Chris, Thank you for your review. We're delighted to hear you had a fantastic experience. We appreciate you taking the time to share your feedback and hope to help you create more memorable moments in the future.
Antwort von RedBalloon
Hi Chris, We're delighted to hear you received great support from our team and appreciated the flexibility of the voucher validity period.
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you received amazing customer service. We appreciate you taking the time to share your feedback with us.
I wanted to take a friend on a food…
I wanted to take a friend on a food walking tour for her birthday- so easy to book and got my confirmation within the hour.
5. August 2026
Antwort von RedBalloon
Hi Naomi, We're delighted to hear booking your friend's birthday gift was so quick and straightforward. It's wonderful to know your confirmation arrived promptly, allowing you to lock in the experience with ease. We hope you both have a fantastic time on the food tour.
No available
No available, all booked out on the weekend or +so expensive surcharge
Probably not come back and use redballon again…
5. August 2026
Antwort von RedBalloon
Thank you for your review. We're sorry to hear you found it difficult to secure a booking that suited your schedule and budget. Availability and pricing can vary between operators, particularly on weekends and during busy periods, which may limit the options available at certain times. I can see that you were able to make a booking and hope you had a relaxing time.
The two in one
The two in one
I loved having the accommodation as well as the hot springs package connected as one .
30. Juli 2026
Easy process.
25. Juli 2026
A beautiful restaurant with magnificent…
A beautiful restaurant with magnificent location, delicious food and great atmosphere very friendly staff
1. August 2026
Ease of navigation
Ease of navigation, So many choices in all states of Australia. Great for gift giving, vouchers so friends can choose from the great variety of activities, getaways, experiences etc
3. August 2026
Great gift ideas
Great gift ideas. Site easy to navigate and reasonably priced...value for money.
2. August 2026
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