I could not work out how to access the 10% Spring discount. The place to enter the code did not appear to me anywhere. therefore, I spent $300 in one transaction and $100 in another without the $40 di... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was super surprised at how helpful the customer service email responses were when we had to change a booking. Nothing was too much trouble and their instructions were really easy to understand. You... Mehr ansehen
Unternehmen hat geantwortet
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and pu... Mehr ansehen
Unternehmen hat geantwortet
Had no trouble doing my booking online had great time on the cruise lunch was lovely & fresh crew & captain very friendly great price even got a discount highly recommended
Unternehmen hat geantwortet
Unternehmensdetails
- Reisebüro
- auch in
- Anbieter von Werbegeschenken
- Ballonfahrtenanbieter
- Reiseveranstalter
- Stadtrundfahrtenveranstalter
Vom Unternehmen geschrieben
Trending experiences, perfect to gift. At RedBalloon we believe that experiences are better than things. Because while things can age, experiences have a way of getting even better over time. Experiences connect us. They expand our minds and help us grow. Experiences are the memories we find ourselves repeating to our friends for years on end. The best part about experiences is that they don’t just live in our minds. They live in our hearts too. For good. Imagine being about to give that to someone. A gift that offers someone a new perspective on the world, like gliding gracefully through a sunrise in a hot air balloon. Or the gift of a Lamborghini ride that makes hearts race and forces people to remember that life is about feeling. Our curated experiences are the gifts that last forever. So next time you’re stuck looking for a gift, there’s a new and memorable experience for every occasion at RedBalloon.
Vom Unternehmen geschrieben
Kontaktinformationen
Level 4/1 Hickson Road, 2000, The Rocks, NSW, Australien
- 1300 875 500
- https://help.redballoon.com.au/s/contactsupport
- www.redballoon.com.au
4.2
Gut
1095 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very user friendly
28. August 2026
Antwort von RedBalloon
Thank you for your review. We're pleased to hear you found the experience simple and easy to use.
Will not reply to my bookings place…
Will not reply to my bookings place that was advertised doesn't even run what was described.
3. September 2026
Antwort von RedBalloon
Thank you for your feedback. We apologise for your experience. Our team has received your email and is currently investigating this matter with the experience provider. As soon as we receive an update, we'll be in touch with you directly via email. We appreciate your patience in the meantime.
Buying presents made easy
Buying presents made easy. Purchasing a voucher for my daughters 40th Birthday was such a streamlined and easy process.
31. August 2026
Antwort von RedBalloon
Hi Karen, Thank you for your review. We're delighted to hear purchasing a special birthday gift was such a smooth and straightforward experience. We appreciate you choosing us and hope your daughter enjoys her gift.
Looking for a gift voucher
Looking for a gift voucher or looking for something for myself was easy. Lots of details given and very easy to navigate.
1. September 2026
Antwort von RedBalloon
Hi Antoinette, it's great to hear you found the site easy to navigate and had all the information you needed to choose the perfect experience or gift.
Very difficult to use
Very difficult to use, required more than a few follow up phone calls.
1. Juni 2026
Antwort von RedBalloon
Hi Bec and Mark, we're sorry to hear you found the process difficult and needed to make multiple follow up calls. We appreciate your feedback as we are always looking for ways to improve.
My voucher has $190 balance and I used…
My voucher has $190 balance and I used $168 from that and didn’t receive the remaining money🤷♂️
1. September 2026
Antwort von RedBalloon
Hi there, Thank you for your review. From what we can see, the gift voucher balance of $190 was fully applied to your booking, with the remaining amount paid separately by debit card. Based on the booking details, there is no unused balance remaining on that voucher. If you believe this relates to a different voucher or have any questions about the transaction, please contact our customer service team and we'll be happy to look into it further for you.
Booking process easy and customer chat…
Booking process easy and customer chat help was excellent
31. August 2026
Antwort von RedBalloon
Hi Ian, Thank you for your review. We're delighted to hear you found the booking process easy and that our customer service team was able to assist you when needed. We appreciate your feedback and thank you for choosing us for your experience.
easy to easy to nagigate
easy to access
good selection of activities
easy to nagigate the website and use our vouchers
31. August 2026
Antwort von RedBalloon
Hi Anna, We're delighted to hear you found our website easy to navigate and enjoyed the wide range of experiences available.
Quick and easy transaction
Quick and easy transaction, I have no hesitation in purchasing through Red Balloon again
14. August 2026
Antwort von RedBalloon
Hi Vanessa, Thank you for your review. We're delighted to hear your booking was quick and easy, and it's wonderful to know you would happily choose RedBalloon again in the future. We appreciate your support and thank you for taking the time to share your feedback.
Antwort von RedBalloon
Hi Rob, Thank you for your review. We're delighted to hear you found great value in the experience.
Windsor quality
I had a lovely time with my sister at The Windsor Hotel. Was a late 60th Birthday weekend away. The accommodation was very luxurious and the breakfast was delicious.
15. November 2025
Antwort von RedBalloon
Hi Sandra, We're delighted to hear you and your sister enjoyed your stay at The Windsor Hotel while celebrating such a special milestone. It’s wonderful to know the luxurious accommodation and delicious breakfast helped make the occasion even more memorable.
easy to use the service
19. August 2026
Antwort von RedBalloon
Hi Lee-Anne, Thank you for your review. We're pleased to hear you found our service easy to use. We appreciate you taking the time to share your feedback and look forward to helping you book another great experience in the future.
Quick and simple
I purchased a voucher for my son for his birthday, while he is yet to use it the purchasing process was quick and simple.
19. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear the purchasing process was quick and simple and that you found it easy to arrange a special birthday gift for your son.
The website was simple and informative
The website was simple and informative. RedBalloon offered a good discount price. The experience matched the description perfectly.
20. August 2026
Antwort von RedBalloon
Hi Gavin, Thank you for your review. We're delighted to hear you found the website easy to use and informative, and that you were able to take advantage of a great offer.
Whale watching day tour
It was easy to find what I was after and very quick to purchase and receive notifications. Getting a discount was very good too.
25. August 2026
Antwort von RedBalloon
Thank you for your review. We're delighted to hear you found exactly what you were looking for and that the booking process was quick and easy.
Excellent Customer Service
Mary Ann was able to sort out my issue within 2 days and was prompt and professional in her dealing. I am highly impressed by her customer service.
19. August 2026
Antwort von RedBalloon
Hi Priya, We're delighted to hear Mary Ann was able to resolve your issue so quickly. We'll be sure to pass your kind words on to her. We appreciate you taking the time to share your feedback.
Gift shopping made easy and convenient
I’ve used RedBalloon several times to purchase birthday gifts and have always found it so easy and convenient. There’s a great range of experiences to choose from, and I love being able to find and purchase a gift without even leaving home. Perfect for those times when you want to give something a little different! 🎁😊
17. August 2026
Antwort von RedBalloon
Hi Ivy, Thank you for your review. We're delighted to hear you've found RedBalloon to be an easy and convenient way to celebrate special occasions. It's wonderful to know you enjoy the variety of experiences available and the flexibility of finding the perfect gift from the comfort of home.
Easy to use
Easy to use, great ideas and reasonable prices. Caters for all price ranges. Love this site.
24. August 2026
Antwort von RedBalloon
Hi Dianne, Thank you for your review. We're delighted to hear you found the site easy to use and enjoyed the range of experiences available.
I purchased the voucher from RedBallon…
I purchased the voucher from RedBallon and tried to use it to book Lego Land, but the QR code for tickets never arrived! I was very diasppointed, the staff there were kind enough to let us in anyway.
16. August 2026
Antwort von RedBalloon
Hi Bonnie, Thank you for your feedback. We're sorry to hear there were issues receiving your tickets and understand how disappointing that would have been. We're pleased the team on the day was able to assist and ensure you could still enjoy your visit. We appreciate you bringing this to our attention and will share your feedback with the relevant team for review.
Everything went super smoothly
Everything went super smoothly, all requests were dealt with so promptly and professionally.
22. August 2026
Antwort von RedBalloon
Hi Kimmy, We're delighted to hear everything went smoothly and that your requests were handled promptly and professionally.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.