Brilliant customer service experience. Was the ladies name Lilly?. Incredibly firendly efficient and natural. She came across as completly genuine. We identified early on that I was the problem.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rang to change accounts after family member passed. Chloe was very helpful in helping me understand the process before letting me know that she would pass me of to the relevant team. I forgot the othe... Mehr ansehen
Unternehmen hat geantwortet
I was away on Monday night and forgot to put my bin out . I rang Panda waste and explained to Nikta ( I think that was the girls name ) as my bin was very full and I couldn’t manage without it . She... Mehr ansehen
Unternehmen hat geantwortet
Excellent and quick chat resolution service. My bin had become damaged recently and chat agent Chelsea was really helpful and resolved everything on the spot. I was expecting a saga but this was good... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Entsorgungsunternehmen
- Stromversorgungsunternehmen
- Energieversorger
- Müllabfuhr
- Mülldeponie
- Gasversorgungsunternehmen
Vom Unternehmen geschrieben
Panda is Ireland's largest and leading resource recovery operator. We achieve this through innovation, trust and unrivalled customer service. Greener utilities for a greener future. We're keeping it simple. #LeaveAGreenerFootprint See less
Kontaktinformationen
Ballymount Road Upper, D24E097, Dublin 24, Irland
- 01 829 8992
- customercare@panda.ie
- www.panda.ie
4.3
Hervorragend
2784 Bewertungen
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I needed help with something
I needed help with something, and I got it. Simple and timely customer service. Thanks, Micaella. Other companies take note.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for your kind review! We’re delighted to hear you received simple, timely support, and we’ll be sure to pass your thanks on to Micaella. We really appreciate you taking the time to share your experience.
Very prompt
Very prompt, easy and quick responds to my query . Shiverng - the agent who I was talking - thank you so much.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for the 5‑star review! We’re delighted to hear you received such quick and helpful support from Shivang. We really appreciate you taking the time to share your experience.
Ongoing issues with collections in our…
Ongoing issues with collections in our wider estate ( Charlesland/Greystones), multiple emails, phone calls and nothing changed.
Shocking customer service with no proactive measures to address issues. Every collection for Recycle Bin needing emails to arrange emergency collections at this point
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
We’re very sorry to hear about the ongoing issues you’ve experienced with collections being missed. We understand how frustrating this must be be having to contact us on multiple occasions regarding the missed collections. This isn’t the standard of service we aim to provide. We've reached out privately to request a bit more information so we can look into this.
Antwort von Panda
Thank you for the great feedback Adelina! We’re glad to hear you received good customer service and appreciate you taking the time to share it.
New customer to Panda
New customer to Panda, bins just arrived. Went on to chat to the team, got John and he was so helpful. Got a reply straight away. Really great service so far
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for the wonderful feedback Sam! We’re delighted to hear your bins arrived and that John was able to help you so quickly.
Absolutely appalling company
Absolutely appalling company! Trying to cancel our service with them took ages and then they refused to cancel until they had done the last collection.
SECOND call to cancel and they now have every excuse to not collect the bins. We are being charged rent until their bins are collected, but we must understand that they have a backlog .... but they try and upsell and get you to give details of the landlord, the new tenants, our new address.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
We’re very sorry to hear about your experience with trying to close your account Jennifer. This is not the level of service we aim to provide. We understand how frustrating this must be. We have requested more information so that we can look into this. Please reply to the request at your earliest convenience.
Operator was very helpful
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your kind words! We’re delighted to hear the operator was so helpful. Your support means a lot to us.
Costumer Service is insane thanks to…
Costumer Service is insane thanks to john who helped me thank you
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for the amazing 5‑star review! We’re thrilled to hear you had such a great experience, and John will be delighted to know he made a difference.
Did not have to wait on
Did not have to wait on , but got a quick call back & query sorted efficiently.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your feedback! We’re glad your query was handled quickly and efficiently with a prompt callback.
Changing Accounts
Rang to change accounts after family member passed. Chloe was very helpful in helping me understand the process before letting me know that she would pass me of to the relevant team. I forgot the other woman's name who helped but she was so lovely and understanding. The only reason it was not 5 stars was how long I had to wait for an agent, but they did apologise for the wait and explained they were unexpectedly busy which I understood. All in all great experience.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your thoughtful feedback. We’re sorry for the wait, but we’re glad Chloe and the team provided helpful, understanding support during a difficult time and made your experience a positive one overall.
All staff very helpful and…
All staff very helpful and knowledgeable on their product
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your feedback! We’re glad to hear our staff was helpful and knowledgeable.
Great Service
She was great! Helped me pretty quickly and very friendly.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your kind feedback! We’re happy to hear you had a quick and friendly experience.
Call answered quickly
Call answered quickly, easy conversation and issue addressed quickly to my satisfaction.
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your feedback! We’re glad to hear your call was handled quickly and your issue was resolved to your satisfaction.
Solved my query without any hassle
Solved my query without any hassle . Very helpful and easy to deal with
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
We're glad to hear that your query has been resolved. Thank you for your positive review!
Very helpful and pleasant
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for your 5-star review! We appreciate your feedback. Thank you for choosing Panda Recycling as your service provider.
Third missed bin collection in a row…
Third missed bin collection in a row from Panda Ireland. Bins were out on time, account fully paid, and still no collection. Customer service keeps giving excuses with no real solution. Completely unacceptable service for something people pay every month for. If this is not fixed immediately, I’ll be cancelling and reporting this everywhere possible.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you for taking the time to share this Luciana, we’re really sorry to hear about the repeated missed collections and the frustration it’s caused. This absolutely isn’t the level of service we want for you. We have requested more information so we can look into this for you.
Great customer service
Ronnel was very helpful and sorted out our problem.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for the 5‑star review Susan. We’re really glad to hear Ronnel was able to help and get everything sorted for you. We’ll be sure to pass on your kind words.
The help I was given today with setting…
The help I was given today with setting up an account was excellent, I would highly recommend Panda. Very friendly staff.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for sharing this. We’re delighted to hear the account setup support was excellent and that our team made the process feel friendly and straightforward. We really appreciate the recommendation.
Query
Chelsea is who I was speaking with. She was extremely pleasant and ever so helpful in assisting me with my query. Thank you Chelsea 10/10 from me 🐼
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thanks so much for your review Bernie. We’re really glad to hear Chelsea was so pleasant and helpful while assisting you.
I recently spoke with a lovely sales
I recently spoke with a lovely sales agent named Kat at Panda, and the service I received was excellent from start to finish. She was incredibly friendly, professional, and genuinely helpful throughout the whole process.
Kat took the time to recommend the most suitable bin plan based on the number of people in our household, explaining everything clearly and answering all of my questions patiently.
Thanks to Kat’s excellent customer service.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Panda
Thank you so much for sharing this Bhavana, we’re delighted to hear about your experience with Kat. She’ll be thrilled to know her friendly, professional approach made the whole process smooth for you.
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