Tree was in good condition despite the courier leaning it in the box against a wall which was already compromised and bending when i got home the same day. The packaging was good overall which probabl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I spent ages trying to choose a small acer and finding a supplier as I haven't ordered any trees on line before. My nerves were unfounded. My Acer palmatum Dissectum Ever Red arrived packaged beauti... Mehr ansehen
Unternehmen hat geantwortet
Expert advice by super friendly people. We ordered 4 Tilea Cordata Greenspire trees in the Heavy standard category and we were astonished by the size and quality when they arrived. So it was obvious... Mehr ansehen
Unternehmen hat geantwortet
The price & quality of the acer I bought and the service in asking at short notice to defer delivery of the second acer to coincide with a birthday was exemplary. The tree was well packaged for deliv... Mehr ansehen
Unternehmensdetails
- Garten
- auch in
- Gartencenter
Vom Unternehmen geschrieben
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
Kontaktinformationen
River View Farm, Leathley Lane, LS21 2JR, Leathley, Vereinigtes Königreich
- 01943 660870
- www.ornamental-trees.co.uk
4.5
Hervorragend
2748 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great price and delivered quickly in…
Great price and delivered quickly in excellent condition.
Used this company again for the second time as was impressed the first time
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review and continued support; it really is appreciated. We are delighted to hear that your tree has arrived safely and in perfect condition and is settling well in its new home.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
They arrived on time and in perfect…
They arrived on time and in perfect condition ready for planting
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees have arrived safely and in perfect condition and are settling well into their new home. We hope they bring you many years of enjoyment.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees have arrived safely and in perfect condition and are settling well into their new home. We hope they bring you many years of enjoyment.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Great quality
Ordered two standard trees, they were at the upper end for height and circumference (one was actually 2cm over) and in good condition. All in all, very pleased thank you!
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that you are happy with your tree, that it has arrived safely and is settling well in its new home. It is wonderful to hear that the quality and size of the tree have exceeded your expectations.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Very satisfied
Very satisfied with my order for five May trees. My specific requirements were carried out exactly and I am extremely grateful.
Customer service was very helpful with my order.
I have ordered from Ornamental Trees previously so knew that my trees would be up to a good standard.
1. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely comments and continued support; it really is appreciated. We will be sure to pass your feedback on to our team, who take great pride in providing a high level of service to our customers. We are delighted to hear that your tree has arrived safely and hope you enjoy it for many years to come.
If you require any further advice on future orders or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Really helpful support team
I had to co-ordinate the arrival of my trees from you with other trees purchased locally and also avoid the hot weather for planting. The team were consistently helpful and responsive. The trees are in now and I'm very happy with them.
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted that we were able to accommodate your delivery requirements and ensure your trees arrived safely and in good condition. It is wonderful to hear that your trees are now settling well into their new home, and we hope they bring you many years of enjoyment.
If you require any further gardening advice, guidance on future orders or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Second time ordering from Ornamental…
Second time ordering from Ornamental trees. Good quality product detailed planting and care instruction, great value.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review and continued support; it really is appreciated. We are delighted to hear that you are happy with your tree, that it has arrived in perfect condition and is settling well into its new home.
If you require any further gardening advice, guidance on future orders or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Ornamental Trees supply high quality trees,
We have used Ornamental Trees previously so we were sure that the trees would be of excellent quality. As per previous orders the trees arrived and are perfect. Thank you Ornamental Trees, fantastic job.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your review and continued support; it really is appreciated. We are delighted to hear that your trees have arrived safely and hope they are settling in well in their new home. It is lovely to know that our quality and level of service have once again met your expectations.
If you require any advice regarding future orders, gardening or aftercare, please do not hesitate to contact our team, who are always happy to help.
Antwort von Ornamental Trees
Thank you for your review. We are pleased to hear that your trees arrived safely and that our team has been able to resolve your concerns regarding the Prunus. We hope all your trees are settling well in their new home, and if you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
Excellent quality trees and shrubs
Excellent quality trees and shrubs and excellent customer service. I've now bought 5 or 6 trees/shrubs from them now and they are all great specimens in very good condition.
14. September 2026
Antwort von Ornamental Trees
Thank you for your lovely comments and continued support; we really do appreciate it. We are delighted to hear your trees have arrived in perfect condition and are settling well in their new home. We hope they bring you many years of enjoyment. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
We're very happy with the tree stake…
We're very happy with the tree stake kits. They're really nice and sturdy.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your review. We are pleased to hear your consumables have arrived safely and are doing the job they were intended for! If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
Great Company
Helped me enormously via email with the tree I purchased. Would definitely buy from Ornamental Trees again
1. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely comments. We will be sure to pass your feedback on to the team, who take great pride in the service they provide. We truly appreciate your continued support and are delighted to hear your tree has arrived safely. We hope it is settling well in its new home and will provide you with years of enjoyment. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
I kept asking for details of when my…
I kept asking for details of when my order would arrive for a customer and didn't get the info until the day before delivery
30. September 2026
Antwort von Ornamental Trees
Thank you for your review. We are sorry to hear that you did not receive sufficient information regarding your delivery.
Having checked your order, we can see that you requested the trees to be delivered after a specific date, and our investigation confirms that this was followed. Once your order was despatched, you should have received an email notification, and the courier should also have provided a delivery time slot. We apologise if these communications did not reach you as expected.
We hope your tree is settling well in its new home, and if you require any further help, gardening advice or aftercare support, please do not hesitate to contact our team, who will be happy to assist.
Excellent quality of service and tree purchased.
Excellent communication following purchase of tree which also arrived well packaged and in excellent condition. Many thanks.
1. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your tree has arrived safely and is settling well in its new home. We hope it brings you many years of enjoyment.
If you require any further gardening advice or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Very disappointed that almost every…
Very disappointed that almost every branch of the tree had been pruned back to 30 cm or less and several of them look lifeless. Let’s hope that it quickly gets established and by Spring will look a lot better.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your review. We are sorry to hear that the quality of your trees has not met your expectations.
We have been unable to locate any previous communication with our team regarding your concerns, and we would welcome the opportunity to look into this further. If you could please contact our team with some photographs highlighting the areas of concern, we will be happy to assess these and provide the best advice, working with you towards a suitable solution.
We appreciate your feedback and hope we can help resolve your concerns.
Antwort von Ornamental Trees
Thank you for your review. We are delighted to hear your tree has arrived safely and is settling into its new home. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always on hand and happy to help.
Antwort von Ornamental Trees
Thank you for your review. We are delighted to hear your tree has arrived safely and is settling into its new home. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always on hand and happy to help.
I am very happy with this company and my purchases
I am very happy with my purchases. The shrubs and tree were delivered within the stated time frame, well packaged and of good quality. The delivery company used were also excellent notifying you of dispatch and delivery time with a 2 hour window. I will definitely use this company again.
1. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear your tree arrived in perfect condition and is settling in well. It is also great to hear that everything ran smoothly with your order. We truly appreciate your continued support and hope your tree provides you with years of enjoyment. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
Ornamental-trees Acer
Ordered an Acer when it arrived it looked good gave it a dunk in water and put it a larger pot it looks great hopefully next year I won't lose it to the heat like the one I had I would recommend ornamental-trees
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear your Acer has arrived safely and is settling well into its new home. We think Acers make a beautiful addition to any garden and hope yours brings you years of enjoyment. We truly appreciate your continued support and recommendations. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
So very easy to order online
So very easy to order online. Good communication throughout. Notified when tree was due to be delivered. Arrived on day as arranged. Driver assisted me to secure tree as was windy.
Tree healthy and good size. Leaves currently falling as autumn but im sure it will be beautiful next year. Its a nicely shaped tree. Delivery was included in the price.
As a side note i do appreciate the website shows the trees next to a person stood alongside so it gives the purchaser a very good idea of the sizes and makes it easier to pick the right sized tree for your space.
Thanks for good service
30. September 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that the ordering process was smooth and easy to navigate, and that your tree is settling well into its new home. It is wonderful to know that the quality of our trees and the service you received met your expectations. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.