Tree was in good condition despite the courier leaning it in the box against a wall which was already compromised and bending when i got home the same day. The packaging was good overall which probabl... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I spent ages trying to choose a small acer and finding a supplier as I haven't ordered any trees on line before. My nerves were unfounded. My Acer palmatum Dissectum Ever Red arrived packaged beauti... Mehr ansehen
Unternehmen hat geantwortet
The price & quality of the acer I bought and the service in asking at short notice to defer delivery of the second acer to coincide with a birthday was exemplary. The tree was well packaged for deliv... Mehr ansehen
Expert advice by super friendly people. We ordered 4 Tilea Cordata Greenspire trees in the Heavy standard category and we were astonished by the size and quality when they arrived. So it was obvious... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Garten
- auch in
- Gartencenter
Vom Unternehmen geschrieben
Quality plants delivered straight to your door. Here at Ornamental Trees we are passionate about helping you bring your outdoor space to life with the finest selection of plants including ornamental trees, fruit trees, shrubs, climbers and much more. Based in the beautiful Yorkshire countryside, we have over 20 years of experience and have grown into one of the UK's leading online tree suppliers. Customer satisfaction is at the heart of everything we do, which is why we're proud to have received the Feefo Platinum Trusted Service award for six years running.
Kontaktinformationen
River View Farm, Leathley Lane, LS21 2JR, Leathley, Vereinigtes Königreich
- 01943 660870
- www.ornamental-trees.co.uk
4.5
Hervorragend
2739 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Beautiful Maple
Beautiful, mature maple tree which I had been very excited to get. I spoke to the Customer Service team a few times and they were very helpful and had answers to all my questions.
Delivery was smooth and the driver called me 30 mins before. The tree was as quoted in size. Thank you all you are a great team.
5. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely comments! We’re delighted to hear that everything went smoothly with your order and delivery, and that your tree has arrived safely. We hope it brings you joy for many years to come!
It’s also wonderful to hear that our team provided you with helpful guidance and a high level of service. We take great pride in looking after our customers, so your kind words are truly appreciated.
If you ever need any further gardening advice or aftercare tips, please don’t hesitate to get in touch. We’re always happy to help.
Excellent service
Excellent service, good quality tree,was delivered as promised in good quality packaging.
My email request was answered and the tree was delivered in the time frame as requested.
I would highly recommend this company.
7. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely comments! We’re delighted to hear that your tree arrived in perfect condition and is settling happily into its new home. We hope it brings you lots of enjoyment for many years to come!
It’s wonderful to hear that our team was able to provide the right guidance promptly and efficiently. We take great pride in offering friendly, helpful service, and we truly appreciate your continued support.
If you ever need any further gardening advice or aftercare tips, please don’t hesitate to get in touch. Our team will always be happy to help
Tree perfect
Tree perfect. Packaging could be improved as the packaging was slightly damaged, but we were luck the tree inside was alright. Might be a good idea to have slightly heavier cardboard to protect trees during delivery.
However, Ornamental Trees themselves could not have been more helpful and delivered the tree when expected.
7. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We’re delighted to hear that your tree has arrived safely and is settling well into its new home.
We’re sorry to hear that the packaging was damaged on arrival, but we’re pleased it did its job in protecting your tree during transit. We use industry-leading packaging to help ensure our trees arrive with you in the best possible condition.
Thank you also for your kind comments about our team. We’re so pleased you had a positive experience, and we’ll be sure to pass your lovely feedback on to them.
If you ever need any further gardening advice or aftercare tips, please don’t hesitate to get in touch. Our team will always be happy to help
The amelanchier arrived at our fruends…
The amelanchier arrived at our fruends house as arranged. Staff were most helpful and prompt.
They are thrilled with their new home gift.
Thank you.
5. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We’re delighted to hear that the tree arrived safely with its recipients, and we hope it brings them lots of happiness and enjoyment for many years to come.
If you or the recipients ever need any gardening advice or aftercare tips, please don’t hesitate to get in touch. Our friendly team will always be happy to help
Have lots of choices
Have lots of choices, with plenty of information to help choose. They kept me informed to when my delivery would be. Very pleased with purchase. Will order again from this company.
7. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We truly appreciate your continued support and recommendations; it means a great deal to us.
We’re delighted to hear that your tree arrived safely, that you found our ordering process easy to navigate, and that our team was able to provide you with helpful advice. We always aim to make the whole experience as smooth and enjoyable as possible.
If you ever need any further gardening advice or aftercare tips, please don’t hesitate to get in touch. Our friendly team will always be happy to help
Very easy to order.
Very easy to order, good communication, tree turned up on time, very well packed, would recommend.
7. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We’re delighted to hear that your tree has arrived safely and is settling happily into its new home. We hope it brings you lots of enjoyment for many years to come.
If you ever need any gardening advice or aftercare tips, please don’t hesitate to get in touch. Our team is always happy to help and we’re here whenever you need us.
The customer service I received from…
The customer service I received from Ornamental Trees was excellent. Having ordered my acer tree online and experienced difficulty in using the discount code, Karen very kindly applied the discount to refund the difference to me. Furthermore, she expedited the delivery in time for my birthday. I will definitely be ordering from Ornamental Trees again.
6. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We’ll be sure to pass your kind comments on to our team, who take great pride in providing the best possible service.
We’re delighted that Karen was able to resolve the discount refund for you and ensure your tree arrived in time for your birthday. We hope you had a wonderful day and that your tree brings you lots of enjoyment for many years to come!
If you ever need any further gardening advice or aftercare tips, please don’t hesitate to get in touch. Our friendly team will always be happy to help
Decent sized tree in a big pot.
6. Oktober 2026
Antwort von Ornamental Trees
Thank you so much for your lovely review! We’re delighted to hear that your tree has arrived safely and is settling happily into its new home. We hope it brings you lots of enjoyment for many years to come.
If you ever need any gardening advice or aftercare tips, please don’t hesitate to get in touch. Our team is always happy to help and we’re here whenever you need us.
Very helpful and excellent service
Very helpful and excellent service, the trees where exactly what we wanted intact better than we expected. Would definitely use them again, highly recommended 👌
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear your trees have arrived safely and exceeded your expectations. We hope they will provide you with years of enjoyment. If you require any further gardening advice, guidance on future orders or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Kanzan cherry tree arrived healthy and in great condition.
The Kanzan cherry tree is lovely. I am very pleased with the condition in which it arrived, the packaging, and the overall quality of the tree.
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees have arrived safely and in perfect condition, and that both the quality of our trees and the level of service you received have met your expectations.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Great price and delivered quickly in…
Great price and delivered quickly in excellent condition.
Used this company again for the second time as was impressed the first time
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review and continued support; it really is appreciated. We are delighted to hear that your tree has arrived safely and in perfect condition and is settling well in its new home.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
They arrived on time and in perfect…
They arrived on time and in perfect condition ready for planting
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees have arrived safely and in perfect condition and are settling well into their new home. We hope they bring you many years of enjoyment.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that your trees have arrived safely and in perfect condition and are settling well into their new home. We hope they bring you many years of enjoyment.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Great quality
Ordered two standard trees, they were at the upper end for height and circumference (one was actually 2cm over) and in good condition. All in all, very pleased thank you!
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted to hear that you are happy with your tree, that it has arrived safely and is settling well in its new home. It is wonderful to hear that the quality and size of the tree have exceeded your expectations.
If you require any further gardening advice or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Very satisfied
Very satisfied with my order for five May trees. My specific requirements were carried out exactly and I am extremely grateful.
Customer service was very helpful with my order.
I have ordered from Ornamental Trees previously so knew that my trees would be up to a good standard.
1. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely comments and continued support; it really is appreciated. We will be sure to pass your feedback on to our team, who take great pride in providing a high level of service to our customers. We are delighted to hear that your tree has arrived safely and hope you enjoy it for many years to come.
If you require any further advice on future orders or aftercare guidance, please do not hesitate to contact our team, who are always happy to help.
Really helpful support team
I had to co-ordinate the arrival of my trees from you with other trees purchased locally and also avoid the hot weather for planting. The team were consistently helpful and responsive. The trees are in now and I'm very happy with them.
5. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review. We are delighted that we were able to accommodate your delivery requirements and ensure your trees arrived safely and in good condition. It is wonderful to hear that your trees are now settling well into their new home, and we hope they bring you many years of enjoyment.
If you require any further gardening advice, guidance on future orders or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Second time ordering from Ornamental…
Second time ordering from Ornamental trees. Good quality product detailed planting and care instruction, great value.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your lovely review and continued support; it really is appreciated. We are delighted to hear that you are happy with your tree, that it has arrived in perfect condition and is settling well into its new home.
If you require any further gardening advice, guidance on future orders or aftercare support, please do not hesitate to contact our team, who are always happy to help.
Ornamental Trees supply high quality trees,
We have used Ornamental Trees previously so we were sure that the trees would be of excellent quality. As per previous orders the trees arrived and are perfect. Thank you Ornamental Trees, fantastic job.
2. Oktober 2026
Antwort von Ornamental Trees
Thank you for your review and continued support; it really is appreciated. We are delighted to hear that your trees have arrived safely and hope they are settling in well in their new home. It is lovely to know that our quality and level of service have once again met your expectations.
If you require any advice regarding future orders, gardening or aftercare, please do not hesitate to contact our team, who are always happy to help.
Antwort von Ornamental Trees
Thank you for your review. We are pleased to hear that your trees arrived safely and that our team has been able to resolve your concerns regarding the Prunus. We hope all your trees are settling well in their new home, and if you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
Excellent quality trees and shrubs
Excellent quality trees and shrubs and excellent customer service. I've now bought 5 or 6 trees/shrubs from them now and they are all great specimens in very good condition.
14. September 2026
Antwort von Ornamental Trees
Thank you for your lovely comments and continued support; we really do appreciate it. We are delighted to hear your trees have arrived in perfect condition and are settling well in their new home. We hope they bring you many years of enjoyment. If you require any further gardening advice or aftercare, please do not hesitate to contact our team, who are always happy to help.
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