I love the products & they’re definitely helping me as part of the Newcastle Diet. This is the third order that I’ve placed, However I’m disappointed with the lack of stock. I would normally order... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been an Optifast fan for years. Having always struggled with my weight, I stumbled across the vanilla shakes in a pharmacy in Australia originally (years ago!). I use them now blended w... Mehr ansehen
Unternehmen hat geantwortet
Just signed up to a 6 week plan and I'm left quite disappointed that a third of products were not available when building the plan. The reduced choice has left me thinking the lack of variety will imp... Mehr ansehen
Unternehmen hat geantwortet
You have been out of stock of vegetable soup since before Christmas.. an agent on chat told me to put it in wish list as you are supposed to get it soon and still no change… disappointment since there... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Passionately aspires to help people unlock their inner strength to reclaim health and vitality with easy weight loss plans and meal replacements. • Nutritionally complete meal plans • Backed by science • Convenient and easy to use • Flexible and customisable • Tasty meal alternative Developed by scientists and widely researched, OPTIFAST has over 40 years’ experience across the globe with over 120 publications and clinical studies proving its efficacy and safety.
Kontaktinformationen
Vereinigtes Königreich
- www.optifast.co.uk
4.0
Gut
741 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Very easy to order
18. März 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Discount code 'WEEKEND' was not…
Discount code 'WEEKEND' was not accepted for the 3 for 2 offer.
Not the first time this has happened either.
15. März 2024
Antwort von optifast.co.uk
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
I couldn’t use my student discount as…
I couldn’t use my student discount as promised. T&Cs said “Extra 10% off on top of any on site promotion.” but when I tried to apply it I got the message “The discount code you entered is invalid or not applicable to the contents of your basket.”
9. März 2024
Antwort von optifast.co.uk
Hello Silvia,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with your order. I have tried to call you just now, I do apologise if this was not a convenient time.
I have sent you a message via your online account to help resolve this matter, please take a look at this when you are able to do so.
Kind Regards,
Kayleigh
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Paypal not available
27. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
I was buying slim fast shakes thinking…
I was buying slim fast shakes thinking they would help me lose weight and bring my diabetes under control till I was told it’s full of sugar and most likely to cause more harm to my already high blood sugar,then someone told me about you guys and I checked it out I saw it was the best thing for my diabetes and high blood sugar,and it really has started to help lower my blood sugar and helped me lose some weight which is even more amazing and important to my wellbeing.
24. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick and easy to order delivered…
Quick and easy to order delivered within a couple days..thankyou
19. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order.
20. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Quick process to place your order
Quick process to place your order, a good choice of shakes. It would be nice to have more flavour choices as I’m not a fan of chocolate, caramel, banana or coffee flavour shakes
17. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Hello
Hello, deliveries are grade 10+
When you have to change something note 2 (I returned 3 boxes to be changed and after a month I'm still waiting for the requested ones to arrive)
17. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Ease of purchase and diet plan!
I love the Optifast diet plan and it is so easy to order products and the delivery time is really good too
Thank you Optifast!
16. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I have always received a very good…
I have always received a very good service. Order acknowledged and a speedy confirmation and delivery received the next day as requested. Extremely happy with the service provided.
13. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Brilliant Service
11. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy site to navigate
10. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Vanilla Meal Replacement Shake - Not Nice
Ordered the vanilla meal replacement shake and just had my first one - the taste is awful. So bland and not a nice after taste. Also very thick - too thick in my opinion
Really gutted to have spent £25 that will now go down the drain as rest will go in the bin
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Leah
Ordering was straightforward
8. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
It was easy to navigate
It was easy to navigate. There are more details on weight loss plans and options on products clearly explained.
6. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order
4. Februar 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.