I love the products & they’re definitely helping me as part of the Newcastle Diet. This is the third order that I’ve placed, However I’m disappointed with the lack of stock. I would normally order... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been an Optifast fan for years. Having always struggled with my weight, I stumbled across the vanilla shakes in a pharmacy in Australia originally (years ago!). I use them now blended w... Mehr ansehen
Unternehmen hat geantwortet
Just signed up to a 6 week plan and I'm left quite disappointed that a third of products were not available when building the plan. The reduced choice has left me thinking the lack of variety will imp... Mehr ansehen
Unternehmen hat geantwortet
You have been out of stock of vegetable soup since before Christmas.. an agent on chat told me to put it in wish list as you are supposed to get it soon and still no change… disappointment since there... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Passionately aspires to help people unlock their inner strength to reclaim health and vitality with easy weight loss plans and meal replacements. • Nutritionally complete meal plans • Backed by science • Convenient and easy to use • Flexible and customisable • Tasty meal alternative Developed by scientists and widely researched, OPTIFAST has over 40 years’ experience across the globe with over 120 publications and clinical studies proving its efficacy and safety.
Kontaktinformationen
Vereinigtes Königreich
- www.optifast.co.uk
4.0
Gut
741 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Hi where can I actually buy the…
Hi where can I actually buy the products the link goes to a different website,
2. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von optifast.co.uk
Hi,
Thank you for taking the time to leave your review.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Sam
Where can I buy Optifast in the Uk
I have performed the diet for the first time and lost 5.5stone in 12 weeks and kept the weight off successfully. But following injury I have put some of it back on and want to do the diet again. However, I cannot find a UK supplier and I have to buy from overseas. I am really unhappy about this, can anyone advise where I can buy these shakes please.
7. Januar 2025
Bewertung ohne vorherige Einladung
Antwort von optifast.co.uk
Hi Mark,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please amend your review to include your order number so we can look into this for you?
We look forward to getting this resolved.
Kind Regards,
Leah
The new formula is watery and not as…
The new formula is watery and not as filling. Please go back to old formula.
Thanks for the reply. Just realised you are in the UK. I purchased Optifast chocolate shake from chemist in Australia, new formula and more protein which is not an improvement however this may not be relevant to UK Optifast. If so, I apologise.
6. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von optifast.co.uk
Hi Kath,
Thank you for taking the time to leave your review.
We are sorry to hear your recent experience with us hasn't been positive.
At present I cannot locate your account. Can you please contact us via one of the contact options on site or by updating your review to include your order number so we can look to reach out to you?
We look forward to getting this resolved.
Kind Regards,
Stephen
Lack of goods
30. Juli 2024
Antwort von optifast.co.uk
Hi,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind Regards,
Stephen
Always good time on deliveries and it…
Always good time on deliveries and it actually works
24. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Been using optifast for a few years…
Been using optifast for a few years only to discover they’re closing down and the products I use are all sold out?? Would have been nice to be told!
24. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Shutting down
I understand you're shutting down. This is very unfortunate. My partner and I really like Optifast and are very sad to not be able to buy any more
23. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Very limited availability
Almost all the items I want to buy are unavailable and have been for some time. There is no explanation as to why this is and when items can be expected again.
22. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Great site. Significant stock sold out.
Site simple to navigate. Products great. Loss of star because so much is sold out, that you I can't repurchase many valued favourites.
21. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Only 1 meal replacement shake in stock
The majority of meal replacement shakes have been out of stock for weeks. Currently there is only one choice available. And they don’t even have the courtesy to put a message on their website explaining why they have no stock. Ridiculous way to run a company.
14. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von optifast.co.uk
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trust Pilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Very poor selection to choose from
Very poor selection to choose from - most of your products have sold out.
11. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
The only problem I had was the lack of…
The only problem I had was the lack of stock,for the flavours I wanted.
10. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Not enough product available
1. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Most of the shakes are marked as sold…
Most of the shakes are marked as sold out. What is the point of a promotion if there is little choice of product, or are you ceasing the shakes range?
1. Juli 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this problem. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Good products good offers
30. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to use
Easy to use, losing weight quickly, only down side is the price and the number of products that are regularly out of stock
30. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Unfortunately half of the items I…
Unfortunately half of the items I needed were out of stock
30. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
Great product
30. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Not the sweet ones!
Quick and easy ordering, clear description of the product, promise of swift delivery and the product isn't one of the horribly sweet and sickly ones....tomato soup, yes!
29. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Site was easy to use but many of the…
Site was easy to use but many of the products were out of stock
28. Juni 2024
Antwort von optifast.co.uk
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.