I've been with morethan for a long time. When our dog was poorly last December they were amazing. We've just adopted another rescue dog and signed up with morethan straight away. The gentleman th... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Don't be tempted by the Pet Insurance. Similar issues to others below. Now in to week 7 of this saga and More Than continue delaying the payment by nit picking things that should have been picked up... Mehr ansehen
Unternehmen hat geantwortet
Dealing with morethan was very easy and very professional. All my enquiries were answered and dealt with swiftly, and pricing was very competitive. I would highly recommend.
It was so easy funding the right insurance I needed everything explained which made the decision easy to go with more than. Exceptionally good price really happy with the experience
Unternehmensdetails
Vom Unternehmen geschrieben
Get a Fast Insurance Quote Online from MORE TH>N. Home & Pet Insurance. We Do More, So You Stress Less – Get a Quote!
Kontaktinformationen
Ty Admiral, David Street, CF10 2EH, Cardiff, Vereinigtes Königreich
- enquires@morethan.com
- www.morethan.com
3.7
Akzeptabel
15’979 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Was easy to choose which level of cover…
Was easy to choose which level of cover I need at a reasonable price
22. April 2026
Average service
Average service, but not terrible. Individual telephone operatives good at their job.
1. März 2026
I've been with morethan for a long…
I've been with morethan for a long time. When our dog was poorly last December they were amazing. We've just adopted another rescue dog and signed up with morethan straight away. The gentleman that dealt with me was very helpful. Thanks
28. April 2026
Dealing with morethan was very easy and…
Dealing with morethan was very easy and very professional. All my enquiries were answered and dealt with swiftly, and pricing was very competitive. I would highly recommend.
29. April 2026
Michelle was very informative about the…
Michelle was very informative about the policy she went through everything thoroughly.
20. April 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Absolute liars.
Absolute liars.
Put policy up £100 without lettibg customer know.then reduced cover and lied throughout.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von morethan.com
Hello Andy, We’re really sorry to read this and understand why you’re frustrated. Price or cover changes should always be clearly explained, and it’s concerning to hear this wasn’t your experience. If you’re willing, please email us at ReviewFeedbackSupport@pet.morethan.com
with your policy details so we can look into what happened and review this properly for you.
Thanks,
Kate.
Excellent customer service.
24. April 2026
Went through confused .com
Went through confused . com checked countless companies for insurance, but yours stood out for me
Great value and good price.
23. April 2026
Don't be tempted by the Pet Insurance
Don't be tempted by the Pet Insurance. Similar issues to others below. Now in to week 7 of this saga and More Than continue delaying the payment by nit picking things that should have been picked up by their document review department weeks ago.
Most recent was confirming my pets date of birth via the vet. Once vet confirmed the date of birth was the same as I had stated to More than, More Than emailed to say 'Thank you for contacting us to update the date of birth of your pet' please find attached document showing an increase in your premium. An absolute shambles and I won't go near More Than or the new owners Admiral again!
25. April 2026
Bewertung ohne vorherige Einladung
Antwort von morethan.com
Hello Steve.
We’re really sorry to read this and can fully understand how frustrating and upsetting this experience has been, especially with a claim taking far longer than expected.
What you’ve described around repeated requests for information and confusion over your pet’s details is certainly not the level of clarity or efficiency we’d want to provide. We appreciate how disheartening this must feel, particularly when you’ve been waiting several weeks for progress and resolution.
We’d like the opportunity to look into this properly and understand exactly what’s caused the delays and the communication issues you’ve highlighted. If you’re willing, please email us with your policy number to reviewfeedbacksupport@pet.morethan.com, so we can ensure your concerns are reviewed by the appropriate team and see how this can be moved forward.
Thank you for taking the time to share your feedback, we’re sorry again for the experience you’ve had. - Courtney
Excellent service
It was so easy funding the right insurance I needed everything explained which made the decision easy to go with more than.
Exceptionally good price really happy with the experience
3. April 2026
More than Pet Insurance - shockingly appalling!
More than Pet Insurance.
Absolutely shocking and inefficient pet insurance process. Still waiting on my claim being processed, almost six weeks now. Numerous emails and phone calls, just going round and round in circles. Requests being made each time for medical history which has been supplied on numerous occasions along with all the relevant invoices. The whole process has been very stressful and time-consuming, biggest mistake ever taking out an insurance with them. Bitterly regret it. NEVER EVER AGAIN!!! Also tried to lodge a formal complaint and it is not very transparent on their website how to access this process. I have lodged a formal complaint via email, but I am not expecting much to be done about it. There seems to be deliberate time wasting and prevarication on their behalf.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von morethan.com
Hello,
We regret to hear about the difficulties you've experienced with your claim and the complaint process. We apologize for the delays and frustration.
We want to look into this further. Please email your policy details to ReviewFeedbackSupport@pet.morethan.com , so we can review what happened. We appreciate you bringing this to our attention.
Alex
Very happy
Had no problem doing it on line straight forward easy to do also very happy with price
11. April 2026
Site was easy to use and gave me an…
Site was easy to use and gave me an accurate quote which was very competitive.
9. April 2026
Excellent service.
8. April 2026
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