I had previously purchased a monarch water softener about 10 years ago but the unit needed replacing. The correspondence between myself and monarch was very satisfactory. The engineer Dave W was on ti... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A prompt appointment was made for an engineer to visit and deal with a water softener which appeared to be responsible for low water pressure. Ian arrived on time and dismantled the unit. Aft... Mehr ansehen
My 12-year-old softener died recently and I arranged for a replacement to be fitted. The appointment was brought forward owing to a cancellation and Dave W was with us in half an hour. The job was com... Mehr ansehen
Text to say he was in our area and could call at 9:45 to 10:15 which we were grateful as original date was 4 weeks time. Checked old softener and after a discussion we had it replaced as old softener... Mehr ansehen
Unternehmensdetails
- Anbieter von Wasserenthärtungsanlagen
- auch in
- Lieferant für Wasseraufbereitungsanlagen
- Wasseraufbereitungsunternehmen
- Wasserfilterlieferant
Vom Unternehmen geschrieben
Monarch Water is one of the UK's leading water softener and scale prevention systems manufacturer since 1964, supporting group and independent merchants nationally.
Kontaktinformationen
Fair Green, IP22 4GB, Diss, Vereinigtes Königreich
- 01986784759
- info@monarchwater.co.uk
- www.monarchwater.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Excellent service.
I needed to replace an old softener and contacted Monarch and received a good explanation of the available softeners. Once I paid a date was arranged for the install and I received a message from Dave with a time. He arrived as promised and installed the new softener with no fuss and explained how to use the app. Thanks.
Dave W work is excellent
Dave W work is excellent, 100% recommend.
Fantastic Service
Fantastic. Excellent service from Dave. Would 100% recommend.
Monarch water softener service.
The engineer who visited us to service our water softener, Richard Lawrence, did an excellent job, but when he tested it, he discovered that we had a blockage in the drain. Once we'd got that sorted out, he kindly returned in his own time to check everything was working as it should. I can't speak highly enough of Monarch and Richard. Thank you!
Dave W
Amost helpful sales team helped me settle on the softener I needed. Dave W came to fit it. A very pleasant guy, knowledgeable, thorough and a pleasure to have in my home.
Great experience. Really helpful engineer.
Richard the engineer called round to do the first service on our water softener. He explained everything and showed me the internal workings and what the service entailed. He also explained the system set up and advised on the best salt tablets to use. He was friendly and courteous throughout. Great service. See you next year.
No more hard water
Their water softener is a total game changer! I don't know why nobody has recommended it to me sooner. The costs are reasonable, their deliver the salt promptly and so far I had a good experience with customer support.
Excellent service
Excellent service! Very knowledgeable and helpful!
Richard (Water Softener)
Richard was very helpful and explained any questions I had regarding the service and maintenance that was required and kept me up to date with future requirements.
Excellent service
Excellent service. The engineer Richard did a great job replacing our water softener and completed the installation professionally and efficiently. What stood out was his commitment to making sure everything was working properly—he returned afterward to check and resolve a small issue, ensuring the system was functioning perfectly. Friendly, knowledgeable, and reliable. I would highly recommend him and the company.
Water softener serviceI…
I have a water softener in a house I moved into which hadn’t been serviced for a long time. Dave W came and serviced it. He was prompt, quick, clear and a pleasure to deal with. A couple of parts changed (precautionary) and hopefully all working smoothly now.
DaveW fitted a Monarch Midi HE PRO…
DaveW fitted a Monarch Midi HE PRO Water Softener for us in 90 minutes, including changes to the pipework to make it much easier to refill. The previous Monarch device had softened 1.8M litres of water during its lifetime, with no maintenance. Dave did an excellent, tidy installation job. I would have no hesitation in recommending Dave or Monarch Water Softeners.
Richard ( a very nice guy)made an…
Richard ( a very nice guy)made an excellent job of fitting the unit, very professional and tidy I would fully recommend monarch for supply and fitting.
Dave W is a legend
Dave W is a legend! We’d been left without soft water for a year due to a plumbing problem unrelated to the Monarch machine. Dave managed to quickly identify and sort the problem whilst at the same time servicing the water softener. He was professional, courteous and careful. All in all an excellent experience!
Excellent service by Monarch Water
Excellent service by Richard Lawrence. He arrived exactly within the pre-arranged time slot to service my water softener. He was professional, tidy, and highly knowledgeable and he also replace the motor which was outdated and showing signs of future problems as part of that service, going above and beyond my expectations. I am very impressed and highly recommend his work. Thank you!
Dave W - highly recommended.
Dave W was super helpful.
He not only repaired my monarch but also helped me actually understand how it works.
He recommended appropriate salt - the one I am using is not the best - also that I could use tablets - who knew!
He was super efficient and friendly.
Highly recommend him - both to repair and to service the machines.
Also takes to me about the service plan - I had just signed up for. Excellent value.
Happy with the service I received from…
Happy with the service I received from Monarch. Good service and Richard who serviced our water softner was helpful and professional.
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