I had previously purchased a monarch water softener about 10 years ago but the unit needed replacing. The correspondence between myself and monarch was very satisfactory. The engineer Dave W was on ti... Mehr ansehen
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Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
A prompt appointment was made for an engineer to visit and deal with a water softener which appeared to be responsible for low water pressure. Ian arrived on time and dismantled the unit. Aft... Mehr ansehen
My 12-year-old softener died recently and I arranged for a replacement to be fitted. The appointment was brought forward owing to a cancellation and Dave W was with us in half an hour. The job was com... Mehr ansehen
Text to say he was in our area and could call at 9:45 to 10:15 which we were grateful as original date was 4 weeks time. Checked old softener and after a discussion we had it replaced as old softener... Mehr ansehen
Unternehmensdetails
- Anbieter von Wasserenthärtungsanlagen
- auch in
- Lieferant für Wasseraufbereitungsanlagen
- Wasseraufbereitungsunternehmen
- Wasserfilterlieferant
Vom Unternehmen geschrieben
Monarch Water is one of the UK's leading water softener and scale prevention systems manufacturer since 1964, supporting group and independent merchants nationally.
Kontaktinformationen
Fair Green, IP22 4GB, Diss, Vereinigtes Königreich
- 01986784759
- info@monarchwater.co.uk
- www.monarchwater.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Professional, Honest and Helpful Service
A pleasant, polite and respectful engineer. Excellent product knowledge. Professional and helpful service.
Richard Lawrence came to service my…
Richard Lawrence came to service my water softener today. He arrived within the time slot he had informed me of the night before. He sorted out the 2 minor issues I was concerned about quickly and easily explaining what he was doing and working neatly and tidily. Very impressed with his knowledge and the professional way he worked. Thank you very much.
Dave W visited me today to help sort…
Dave W visited me today to help sort out my water softener.
He was so very informative & knowledgeable , giving me the advice & guidance I needed to move forward.
I’d Definitely recommend Dave to others who want someone they can Trust!
Thank you for a great job.
Very efficient Service
Dave W arrived exactly the time he promised. He asked about the water softener and quickly tested everything and replaced all the parts that needed updating. Or were worn.
He found that our water pressure was too high, and fitted an adjustable pressure gauge, which we had to pay for.
He was very tidy, answered all our questions and left us with a service plan which we are thinking of taking out.
He was very efficient and pleasant.
Would certainly request him next time.
Was informed of appointments time and…
Was informed of appointments time and visit was punctual - professional and friendly engineer - would highly recommend.
Professional Water Softener Service
The engineer, Richard Lawrence, did service for my water softener. He is professional, friendly, polite. He explained everything about my water softener very clearly. Thank you for his great work!
Excellent service from Monarch
Monarch have given me excellent customer service and technical advice over the years. My 15 year old water softener was knackered and I was told it wasn’t worth repairing. So they recommended I consider their new Midi Pro model currently on promotion. It was delivered today and fitted by Dave W who went above and beyond. There was quite a bit of plumbing reorganisation to do in a tight space, but fortified with an alcohol-free lager I provided he expertly solved every issue. Cool and calm where I would have been swearing and sweaty he left me with everything set up and the old water softener boxed up to take to the tip. A very professional service and I fully expect the new softener to be a big improvement.
Dave was brilliant
Dave was brilliant, efficient, friendly snd helpful.
Dave was very pleasant
Dave was very pleasant, efficient and explained thoroughly and clearly what needed to be done.
Good service
Dave communicated well and arrived promptly. He was very professional and after checking over existing water filter advised beyond repair and replacement required. All fitted quickly and was tidy. Very pleased with service.
First Service
Excellent service by Dave W from Monarch. First time softener serviced for 4 years and job well done. Lots of useful information which I didn't know and I won't hesitate to call on them again.
Very good customer service .
Very good customer service .
Up front about costs and options .
Engineer Richard Lawrence arrived as promised.used and stayed late to ensure we had a working unit.
He fave unbiased and fair advise steering us to the best solution for us .
Highly reccomended
Great service from Dave W
Fixed my issue first time round- he…
Fixed my issue first time round- he didn’t know what he was going to be faced with when he arrived but he had all the parts, performed a service on the softener that I wasn’t expecting. All fixed within an hour.
A great experience
Our water softener has not been serviced since it was installed 7 years ago and was starting to show signs of ageing. Dave W was assigned to our job. He informed us of his expected time of arrival and arrived on time. Dave proved to be extremely knowledgeable and helpful in explaining what I had been doing wrong for the last six and a half years! He completely refurbished/rebuilt the machine and explained in detail what he had done. Dave is a great ambassador for Monarch Water.
Absolutely brilliant service.
Absolutely brilliant service.
Dave W saw the job on the system, opted to come round on his way home.
Ours was past its prime but he was able to replace straight away.
Great service. Very pleased.
Very good service and product
Excellent product at a fair price
Excellent product at a fair price, professionally installed by a friendly engineer. Nothing g much more to say. Would recommend.
Softener repair and service
Dave W arrived on time to service our softener which was 4 years old, had a problem but not yet been serviced…our fault!
He quickly identified the problem and fixed it and comprehensively replaced all relevant parts.
He was extremely courteous and a great ambassador for your company.
Thank you
A very comprehensive service
A very comprehensive service by David W
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