Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Had an open mri, due to claustrophobia. All the staff were friendly and helpful and the radiographer explained the process thoroughly
Medserena provided an excellent and professional service for my upright MRI. As I am claustrophobic, this was a fantastic scanner for me. The scanner was open at the front and I found the MRI very e... Mehr ansehen
Unternehmen hat geantwortet
Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktinformationen
114a Cromwell Rd, Kensington, SW7 4ES, London, Vereinigtes Königreich
- www.medserena.co.uk
4.8
Hervorragend
977 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First class from Start to finish
First class from Start to finish. Seen on time. Very polite young lady looked after me.
3. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Viewing only and my husband was so impressed
we arrived to see if my husband could tolerate the scanner bearing in mind the scanner was switched off
so he could view without it being on. DAVID was very reassuring and my husband decided he could do it. so David agreed to switch the scanner on and do the scan
there and then which was excellent, we had travelled quite a distance so I think David was taking that into consideration. all in all is was a positive experience and thankyou to MEDSERENA
31. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re really pleased to hear about your positive experience and appreciate the kind comments about David. We understand that undergoing MRI scans can be challenging, so we are glad that we were able to accommodate your needs.
Thank you again for sharing your experience, and we look forward to welcoming you back in the future, if you need any further imaging.
Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Great team
On arrival the receptionists were welcoming.
Becky who did the Scan made me feel very comfortable and relaxed.
All staff I encountered made me feel comfortable and I was no longer nervous.
Big thank you to the team
10. Februar 2025
Antwort von Medserena Upright MRI
We are really pleased you felt at ease and had a pleasant experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
First time I have had an open MRI
First time I have had an open MRI. So glad I did as totally different to the "tunnel" type. Staff made me feel totally at ease.
7. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Great service
Made me feel at ease as very nervous. Lovely people and very caring. Reports back to consultant are brilliant and got my own results straight away. Cannot fault the service thank you
2. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Great experience from start to finish
Great experience from start to finish. I am claustrophobic but managed an MRCP without difficulty. The scan was reported on quickly and the result made available for my consultant a few days after the scan. Great service - would recommend
2. Februar 2025
Antwort von Medserena Upright MRI
We appreciate you taking the time to leave us a review. Your recommendation means a lot, and we look forward to welcoming you back in the future if you need any further imaging. Thank you again for sharing your experience. Kind regards, Medserena
Very kind and professional staff
Very kind and professional staff. Put me at my ease and explained everything thoroughly before we started as Im a super anxious person. Everything was spotless and even got a movie to watch during the procedure. The results came through super quickly too. Would definitely go there again. Thanks to all for a stress free experience.
6. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re pleased to hear about your positive experience and that our team were able to provide you with support and reassurance. Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
Excellent service and treatment
Excellent service and treatment. Professional, efficient, pleasant Staff.
3. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
As someone who is unable to tolerate a…
As someone who is unable to tolerate a normal MRI as I am very claustrophobic and with back problems I found the upright open MRI a very welcome alternative. I was still aprehensive but found the whole experience to be comfortable and quick.The reception staff and Radiographer were professional.I would not hesitate to recommend this scan.
28. Januar 2025
Antwort von Medserena Upright MRI
We appreciate you taking the time to leave us a review. Your recommendation means a lot, and we look forward to welcoming you back in the future if you need any further imaging. Thank you again for sharing your experience. Kind regards, Medserena
Everyone from the receptionists to the…
Everyone from the receptionists to the radiographers were very cheerful and
helpful, and above all, understanding.
Found the scanner no problem at all. I am seriously claustrophobic but it's quite comfortable, light and airy, and not enclosed at the front at all. Not nearly as noisy as I had expected either. I would have no hesitation about using it again if it ever becomes necessary.
4. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad you felt at ease and had a pleasant experience whilst you were with us. We look forward to seeing you in the future, should you need our services again. Kind regards, Medserena
Exceptional service
I have been twice for an MRI and on both occasions they have been excellent.
31. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had good experiences with us. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
The best upright MRI scanner in London
From the reception staff to the medical scanning specialist everyone was welcoming and very helpful. As I was in severe pain, after a lengthy drive, I was so grateful for the genuine warmth extended to me. This was the best MRI scan I have had, and I can highly recommend Medserena for their professional choice of staff and modern scanner. Although all your staff were wonderful I have to commend Jane, the scanning operator, in particular. Please send all of the ladies my sincerest thanks.
Monika Shade
30. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re pleased to hear about your positive experience and that our team were able to provide you with support and reassurance. Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
The company was great and efficient…lovey receptionist made me a lovely cup of tea on arrival
The company was great and efficient lovely
21. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
1st class service from the initial…
1st class service from the initial enquiry through to scans.
The staff and facilities are superb👏🏼
28. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
I was warmly welcomed and looked after…
I was warmly welcomed and looked after before, during and after my scan. Thanks to all staff.
23. Januar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
My experience was fantastic
My experience was fantastic. I’ve had many MRIs but have become very claustrophobic and anxious so privately funded an open MRI. This was a game changer. The staff were, without exception, calm, reassuring, respectful and un flustered - total change from my NHS experiences. There was a large screen which the radiologist set up with a film and my partner was able to sit in the room with me. The machine is large but you can see around and out and the radiologist communicated clearly with me about timings. If I need future MRIs I will not hesitate to come to Medserena London and have already recommended you to others. Thank you for your care.
25. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We’re really pleased to hear about your positive experience and that our team were able to provide you with support and reassurance. It's important to us that were able to feel at ease during your MRI scan.
We appreciate you sharing your feedback. Your recommendation means a lot, and we look forward to welcoming you back in the future if you need any further imaging.
Kind regards, Medserena
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