Kelly dealt with my whole booking process. She was great, caring, professional, friendly, knowledgeable and she did everything she said she would do including emailing me a link to the scans. The mri... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Had an open mri, due to claustrophobia. All the staff were friendly and helpful and the radiographer explained the process thoroughly
Medserena provided an excellent and professional service for my upright MRI. As I am claustrophobic, this was a fantastic scanner for me. The scanner was open at the front and I found the MRI very e... Mehr ansehen
Unternehmen hat geantwortet
Super facility and all staff were friendly, professional and very reassuring. Adam took time to explain clearly the whole procedure and everything went really smoothly for me. Would highly reco... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Medserena is a specialist provider of open and upright MRI scans. Our Open MRI scanners are beneficial to all patients who suffer with claustrophobia and have a fear of conventional, tunnel MRI systems. We accept referrals from both healthcare professionals and self-referrals. Payment by private health insurance, self-pay and NHS authorised funding are all accepted. We specialise in providing private MRI scans of the brain, spine, joints and pelvic region. Our Upright MRI system is unique in that it can image the whole spine, including the craniocervical junction (CCJ) in an upright position. In addition, our variPOSE™ technique (varying the pose through flexion, extension and rotation for the scan) allows us to thoroughly assess the effects of gravity and posture on joints and soft tissue. Established in 2011, Medserena currently has 2 UK MRI centres in London and Manchester.
Kontaktinformationen
114a Cromwell Rd, Kensington, SW7 4ES, London, Vereinigtes Königreich
- www.medserena.co.uk
4.8
Hervorragend
977 Bewertungen
Bittet Kunden um Bewertungen
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Excellent service received from Medserena london
Excellent service received from the reception staff and the radiographers.. all very helpful, supportive, professional and organised.
21. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review.
We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
I was able to feel calm and reassured
I was able to feel calm and reassured, the staff looked after me very well, as I suffer from anxiety and claustrophobia. I would recommend Medserena without a doubt.
17. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave a review. We are really pleased you had a positive experience with us.
Kind regards, Medserena
You do not feel claustrophobic, so much better than the conventional MRI scanner machine.
Absolutely lovely staff, very caring and knowledgeable.
The facilities are immaculately clean and sterile.
I would definitely recommend this MRI scanner machine, you do not feel claustrophobic at all.
You can watch the television while in the scanner and it’s not as noisy as the conventional MRI.
Would highly recommend.
21. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future.
Kind regards, Medserena.
Previously had difficulty with closed…
Previously had difficulty with closed MRIs, so was sent to Medserena for an open MRI. The Radiologist was very understanding and kind, and I was able to complete the procedure.
22. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback.
Kind regards, Medserena
They were all so kind and made an…
They were all so kind and made an experience I was dreading really nice
22. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Overall staff especially lady who…
Overall staff especially lady who helped during MRI was excellent. Hygiene in toilet and reception so tidy and clean.
14. Februar 2025
Antwort von Medserena Upright MRI
Thank you for your review. We are really pleased you had a good experience with us.
Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us.
We completely understand that this is a large expense - however, Open MRI scanning does cost more than conventional 'tunnel' scanning, due to the specialised nature of the equipment and techniques used.
We do appreciate you taking the time to leave feedback. Kind regards, Medserena
Helpful
Helpful, kind and efficient personnel.
Open MRI was a game changer for me because of my extreme claustrophobia.
18. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you.
Kind regards, Medserena
Peaceful professional caring compassion…
Peaceful professional caring compassion communicating understanding
11. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Friendly staff
Friendly staff. Refreshments offered on arrival and most importantly somewhere to park
18. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
I had a really positive experience on…
I had a really positive experience on the seated open MRI, Amar is professional and very kind and patient.
Jane is incredibly helpful and welcoming.
Thank you so much, I would not hesitate to highly recommend Medserena.
18. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review.
We are glad to hear that you've had a positive experience with us and that our Open MRI made the process easier for you.
Your recommendation means a lot to us, and should you need our services again, we look forward to seeing you in the future. Kind regards, Medserena.
The whole experience was great
The whole experience was great, as you expect. The receptionist very warm and welcoming. The Radiographer explained the whole procedure and reassuring throughout.
Thank you and well done
17. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Fantastic Place
This place is brilliant. The staff are polite and friendly and then totally knowledgeable about their jobs. They put me at ease straight away. Nothing was too much trouble for them to get the imaging they needed and to make sure I was comfortable throughout.
14. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Good scanner I relaxed very easily
Good scanner I relaxed very easily. Would recommend it .
17. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Excellent radiographer
Excellent radiographer
Love the upright mri so much more comfortable
9. Februar 2025
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that we were able to make this experience as easy as possible for you. Kind regards, Medserena
Antwort von Medserena Upright MRI
Thank you for taking the time to leave us a review. We are really pleased that you had a good experience with us. Kind regards, Medserena
From the very start of my process to…
From the very start of my process to have an upright MRI everyone was very helpful and caring. Made the whole process easier for me to cope with. Thank you.
10. Februar 2025
Antwort von Medserena Upright MRI
Thank you for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
From the moment I walked in I was…
From the moment I walked in I was looked after amazingly, put at my ease , as I was very nervous. The scan itself is a wonderful way of having an m r I scan sat in a chair the time flew by .
11. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
Wonderful staff and service
The whole experience was warm freindly, friendly and reassuring made possible by excellent staff.
11. Februar 2025
Antwort von Medserena Upright MRI
Thank you so much for your review. We are really pleased you felt at ease and had a positive experience whilst you were with us. We appreciate you taking the time to leave feedback. Kind regards, Medserena
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