Ladybird Insurance Bewertungen 

1'164
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ladybird insurance replied to my feedback last time and gave me their email to contact them I did emailed them unfortunately still no reply from them . I’m still waiting for money to be refunded . It... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I called due to an error on my insuramce it was dealt with quickly and promptly in a friendly helpful manner thankyou!! No long waits on the phone and good to speak to a real person not a computerised... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ed who I spoke to on the phone very good communication went out his way too help me !!!… This is the sort of staff a company needs I would employ him

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

1164 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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3.7

Alle Bewertungen

(1'164)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Insurance more than doubled in price

Insurance more than doubled in price from £611 to £1400 nothing had changed in that year
Customer service agent not interested in telling me the reasons why Aviva wouldn't insure me again and just said ok I will note you won’t be renewing! It’s an absolute con and a cartel for ripping people off!!

28. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Lengthy process

Joining this insurance, is a huge headache! the amount of documents they require with very little time when you work a full time job is not recommended. It's a VERY lengthy process. 100% would never reccommend them in a millions years. They ask for documentation which has never been asked for with other suppliers.

4. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 2 von 5 Sternen

145 pound for someone to delete my old…

145 pound for someone to delete my old address change to new new one only went across the road

6. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for feedback, sorry to hear of your experience. If you would like to contact us on customerchampion@rcib.co.uk we will be happy to investigate this further. Our administration fee currently stands at £35.00. Any other costs are linked to your insurance premium.

Bewertet mit 1 von 5 Sternen

Been on the phone all day Friday no…

Been on the phone all day Friday no call backs promised too
Sent a claim dated wrong day won’t insure me , unprofessional no communication no one knows what they are doing please be ware

3. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Worse Insurance Copmany while talking…

RCIB (Right Choice Insurance Broker) Worse Insurance Company while talking to them I realized they are SCAM and just made a website and adding them on the compare website to robbing People by cancelling car insurance within few Hours and charging £60 cancellation charges. I will advise people do not buy any Insurance from them and they are SCAM in the Market and Government should take action against them and I will forward my complain to UK Watchdog and other related departments which regulate the Insurance Industry.

25. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

rip off comany

Mostly you get number 1 in comparison sites
which is ripp off company
be careful with excess and any changes costs fortune
they say some validation policy usually we have cool off period, they dont that under 14 days.

if you buy car on 6th of april or 12 th of April and take insurance in September does it really matter?

customer service is also not great
cancellation takes 15% to 20% of your insurance policy

careful in taking this insurance especially on car

18. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong, we will do our best to put things right. I can confirm all of our cancellation fees are made available to all customers prior to purchase. Please see our link https://www.rcib.co.uk/termsandconditions . If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

Terrible customer service

Bought the policy on-line, which was fine until I needed to speak to someone. I called in twice, each time to listen to 4 minutes of some message about payment methods that did not apply to me, so a total waste of time. I then had to wait for another few minutes for someone to answer the phone just to be told there was no-one available to help and to be told they would call me back. In neither case was I called back. Another time there was a queue of 55 people and a wait of over an hour to get through to someone! All I wanted was a price for renewal.
Overall, a complete waste of time. I did not renew (actually paid more to go somewhere else!)

12. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we would like to apologise for our call times as we are getting a higher number of calls than usual at this present time. If you would like to discuss your experience, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

DO NOT BUY INSURANCE POLICY FROM THIS INSURANCE BROKER

I never knew insurance companies could be so bad, our car was hit start of august while we were away, was told I would get a courtesy car once the car had been looked at it took them over 40 days from the call to come and collect the car, 66 days in they have wrote off the car but now I know it’s going to take another 2 months to sort out a settlement figure. Trying to contact them is a joke because once you start your claim you are dealing with mulitable companies have wasted hours and hours in hold for no one to answer or to answer with update …. We are insured by a company in France who have given it to Davies group to deal with.. it’s like they only link up with a company if it’s as useless as possible and we have already started a complaint 4 weeks about to be told 2 weeks in they gave the complaint to the wrong person it’s been sent to the correct person as a urgent case and we are 2 weeks later and heard nothing ….. I don’t need the email and sorry as if you care but added to bottom of review I have it and I have used it and had nothing back so don’t pretend like you are willing to fix a situation

6. August 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you could contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

I would give this company zero stars if…

I would give this company zero stars if I could. I recently changed my car and so informed Ladybird of the change. There was nowhere to tell me the new cost until I had the payment plan come though in a separate email telling me that my premium had gone up from £98 per month to £327 per month! It’s not like I was changing from a fiesta to a Ferrari either! I got a quotes elsewhere for £95 per month so cancelled my insurance knowing that there was a £25 admin fee and a £60 cancellation fee to pay. They have now told me that I have to pay £265 and they will not give me my proof of no claims bonus until it has been paid. They are charging me £176 for 3 days insurance and they somehow feel that this is perfectly fair and justifiable.

If you value your sanity and have any respect for yourself, avoid this company like the plague!!!

5. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

Cancelled my insurance without any…

Cancelled my insurance without any letters or email.
This resulted in me getting a fine by the police
Will report to ombudsman now
Contacted the place, no communications, getting passed from department to department , feel like nobody knows what’s going on in there.
Avoid at all cost

5. Oktober 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Never buy policy from ladybird

Never buy policy from ladybird. Canceld my policy. Beggar

22. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

They increased my price after I signed

They increased my price after I signed.
so I wanted to cancel.

Look at this.!!!!

After 20 days the cancellation fee...
Is £151
Plus my £215 deposit
so all in all

£367 for 20 days ...

Ridiculous
I just no understand how can they still work in uk....
Also i don't understand why 5 starts reviews here.
Weird
As if you chek on Google then you will see
this company one of the worst in uk. 1.3.
Avoid

25. September 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Bewertet mit 1 von 5 Sternen

Cancelled policy with no reason and…

Cancelled policy with no reason and didn't returned my money

22. September 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact customerchampion@rcib.co.uk

Bewertet mit 1 von 5 Sternen

Had a never made a claim in 20years…

Had a never made a claim in 20years quote from a search website of £1118 total cost including but with £850 excess spent 30min on the phone because my car wasn't insurance for a week I had to take a photo to prove I wasn't lying, i took that one then they googled my house to inspect my driveway because I had a mesh driveway that allows grass to grow it wasn't classed as a driveway so then tried to charge me £200 extra for on road parking
imagine making a claim with this company when its this difficult to purchase

16. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact customerchampion@rcib.co.uk

Bewertet mit 5 von 5 Sternen

Ace is AMAZING!

Ace was extremely helpful and understanding. Everyone I’ve spoken to at RCIB has been. Amazing people who treat us like humans - thank you!

13. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Ace. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

Very bad experience

7. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Bewertet mit 5 von 5 Sternen

Ronnie yates

Ace nice price and verry easy to sort out

23. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Bewertet mit 5 von 5 Sternen

Perry - Amazing Service

Spoke with Perry, honestly I don’t leave feedback but when someone goes above and beyond I feel like they should receive some recognition, he is one of a kind, amazing customer service skills and made me want to insure with Ladybird

5. September 2023
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

Worst insurance broker ever

Worst insurance broker ever. Scammer, I have closed the insurance after two months and they have charged me 50%of the balance , I closed the direct debit and they started drawing money from credit card , I have asked for a closure invoice and they sent me two different invoices with different figures .

31. August 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong, we will do our best to put things right. I can confirm all of our cancellation fees are made available to all customers prior to purchase. Please see our link https://www.rcib.co.uk/termsandconditions . If you would like to discuss your experience further, please contact help@ladybirdinsurace.co.uk

Bewertet mit 1 von 5 Sternen

Do not use this company. SCAMMERS

Do not use this company. You will be charged a large amount of cancellation fees. This company is a scam. I wish I read the reviews first. Lesson learned. Whoever you get car insurance with read the reviews. The automated response is them laughing at you. They know exactly what they are doing and they make their money off cancellation fees. They can just come up with a figure without giving you a break down of calculations. The price also changes once you upload the documents.

18. August 2023
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

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