Ladybird Insurance Bewertungen 

1'138
TrustScore 3 von 5

3.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

It was easy to change details for my car over the phone now happy to keep things legal and operator was very clear on his voice and very helpful due to bad line so thanks

Bewertet mit 1 von 5 Sternen

Avoid like plague cancelling after 2 months having to pay for full policy they charge forcancellation fee this that fee you will receive no money. They rip you off from left right centre Would not rec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Very easy process, found via go.compare but the price you pay is higher than quoted however that also seemed to be the case with other companies so I don't know if the problem is with ladybird or the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I was try to get a quote but Mark on of there staff manage to explain everything to me and tell me to collect some information from my formal insurance company. And the quotation given to me was bette... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Kontaktinformationen

3.2

Akzeptabel

TrustScore 3 von 5

1138 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.2

Alle Bewertungen

(1'138)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Spoke to James D

Spoke to James D. Very helpful & professional. Pleasure to talk to. Thanks

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about James. We will pass on the feedback.

Bewertet mit 5 von 5 Sternen

She was lovely over the phone

She was lovely over the phone
She was so helpful as well
Listen to me
She help me
Thanks to her

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your kind words and 5-star review.

Bewertet mit 5 von 5 Sternen

I was pleasantly surprised

I was pleasantly surprised, james was extremely helpful, very much appreciated.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Its great to hear that our staff have exceeded expectations. Thank you for the feedback.

Bewertet mit 5 von 5 Sternen

Mel service was great

Paul Saunders service was great

25. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Bewertet mit 1 von 5 Sternen

Doubled the price of my policy. Avoid.

Doubled the price of my policy just as I filled in the direct debit form then made it almost impossible to cancel straight afterwards. Avoid.

11. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Absolutely terrible experience with…

Absolutely terrible experience with Ladybird Car Insurance.
The policy was advertised as being competitively priced, but the reality was completely different. What looked like a cheap insurance quote quickly became one of the most expensive policies once various charges and fees were added. The pricing felt far from transparent, and I was shocked by how much the final cost increased.
The worst part was when I decided to cancel the policy shortly after taking it out. Despite requesting cancellation, I was hit with substantial cancellation charges and ended up losing my £143 deposit. I found this completely unreasonable and extremely disappointing. There is no such consideration of cooling period. My policy was yet to start in 3 weeks, far before any cooling period, but nothing considered.
Customer service is far from any standard. Felt intimidating.
I feel that customers are drawn in by an attractive initial price, only to discover significant additional costs later. The cancellation fees only added to my frustration and left me feeling that I had received very poor value for money.
Based on my personal experience, I would not recommend Ladybird Car Insurance. I would strongly advise anyone considering this insurer to carefully review all fees, cancellation charges, and policy terms before signing up. There are far better and more transparent insurers available.

4. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. We apologize for the delay to reply to your review, if you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Avoid like plague cancelling after 2…

Avoid like plague cancelling after 2 months having to pay for full policy they charge forcancellation fee this that fee you will receive no money. They rip you off from left right centre Would not recommend

3. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. We apologize for the delay to reply to your review, if you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

I would not recommend Ladybird…

I would not recommend Ladybird Insurance based on my experience.

I cancelled my car insurance after only three months because I had been provided with a company car and no longer needed the policy. I was shocked to find that they kept the equivalent of nine months’ worth of payments through administration and cancellation fees.

The costs were not made clear enough at the point of taking out the policy, and the whole process felt unfair, excessive, and completely unreasonable. Customer service and administration were also poor, making an already frustrating situation even worse.

In my view, this was a hidden-cost experience and felt like daylight robbery. Mr D Turpin wore a mask — at least you saw him coming.

Be very careful before taking out a policy and make sure you fully understand every possible fee before signing up.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Don't no go near this company they…

Don't no go near this company they based in East London every thing they do is scamming , if you ask for cancelation they add 100 things for you force you to stay with them , amending cost you 100 to 300£ they are scam

21. Mai 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Avoid

Got an intial quote for £407 via the website and went ahead and paid. Later realised that my NCB was in my husband's name and not mine, despite my not having had any claims in >25 years, so rang them, Ladybird revised the cost up to >£900. Obviously expected a rise but not this much. Cancelled and despite 'cooling off' period still lost £144. They advised my refund of the rest may take 30 days! Got a new policy from AA for £458 (with no NCB). I was left with a bad feeling about this company - they draw you in and then sting you. I will avoid them in future. Sharing this in case useful to others.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact help@rcib.co.uk

Bewertet mit 1 von 5 Sternen

Did an on-line quote with Compare The…

Did an on-line quote with Compare The Market and had to phone the branch to check something out. This was with Auto National Insurance.I was then told that the quote didn't include items on the quote. They then re-quoted me with a much higher premium. Upon further investigation Ladybird Insurance had the same phone number. This company seems to work in the same way as Auto National Insurance
DO NOT TRUST THIS COMPANY
Not sure if what you think you get you do

30. März 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Right Choice has many trading names including Ladybird Insurance and Autonational Insurance. These are detailed in our terms and conditions. If you would like to discuss your experience further, please contact help@rcib.co.uk.

Bewertet mit 1 von 5 Sternen

Very bad and rude behaviour

Very bad and rude behaviour
They just cancel my insurance on the same day and detect 170£

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Very bad company would never recommend…

Very bad company would never recommend to anyone the are thieves the didn’t gave my money back keep making excuses on the portal they don’t let u make any changes this company is a flop they just take money and do not help at all if u have any problem they don’t do nothing and keep passing u on to other company’s worse people

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 5 von 5 Sternen

Great customer service.

Louise Mcgregor was very helpful in assisting me with my query and helped me find exactly what I was looking for.”
Great service.

9. März 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Louise. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

DON’T

I completed the form showing I had one driving conviction. They said they didn’t get that and increased the premium by £124.63 (by about 40%)

DON’T TOUCH THEM

6. März 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Dreadful and unhelpful company

Dreadful and unhelpful company-even after calling them. I paid for a year’s car insurance. Had difficulty uploading the documents required and the woman I spoke to when I called couldn’t be bothered to help. I found a better price elsewhere anyway so cancelled the insurance before it was even due to start and they kept over £140 of what I paid! Wish I’d read the reviews-never again.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review, we take on board all feedback that has been given and do our best to put things right. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@rcib.co.uk

Bewertet mit 1 von 5 Sternen

I have been with this company for…

I have been with this company for almost three years.
I was insured on a 2014 BMW M Sport, valued at £10,999, with a monthly premium of £137.

Due to certain circumstances, I had to change my car and replace it with a 2006 Mazda 3 valued at £700.
Despite having three consecutive years of continuous cover with the same address, my monthly premium increased to £146, even though the new car was much cheaper and I have 7 years of no-claims history.

Recently, I decided to purchase another car — a 2013 BMW 420i, 2.0 petrol, valued at £7,000.
After checking various insurance companies using the same address and details, I received offers of around £140 per month.

So the difference is clear.

Ladybird Insurance has really gone too far, and I genuinely don’t understand how they calculate their prices.
Because of this lack of responsibility and unreasonable pricing, I am giving them the lowest possible rating.

26. November 2025
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact help@rcib.co.uk

Bewertet mit 2 von 5 Sternen

Renewal quote for more then what I…

Renewal quote was more then what I found on compare.com, had to call and ask why, was asked for reference number and then matched the quote. On asking why would they charge me extra, didn’t have much to say. In the end I took the insurance and realised had I gone through compare.com site, would have received rewards.

10. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

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