Ladybird Insurance Bewertungen 

1'163
TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Ladybird insurance replied to my feedback last time and gave me their email to contact them I did emailed them unfortunately still no reply from them . I’m still waiting for money to be refunded . It... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I called due to an error on my insuramce it was dealt with quickly and promptly in a friendly helpful manner thankyou!! No long waits on the phone and good to speak to a real person not a computerised... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ed who I spoke to on the phone very good communication went out his way too help me !!!… This is the sort of staff a company needs I would employ him

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsmakler

Vom Unternehmen geschrieben

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

1163 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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3.7

Alle Bewertungen

(1'163)

52 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Easy from start to finish

Easy from start to finish. Easy to navigate. Really great thank you

3. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you very much for the review, it’s great to hear things went well.

Bewertet mit 1 von 5 Sternen

I’m writing with good faith In fact I’m…

I’m writing with good faith In fact I’m in Agony since i took insurance of my car on 03/07/26 with ‘Ladybird Car Insurance Company’ it was disastrous, each day twice I’m receiving email upon email for the proof of ‘No Claim Bonus’ from 04/07/2026 customer team member asking me to submit NCB Poof. Unfortunately i called customer service several times and informed them that i never protected NCB because huge amounts to pay to protect NCB that’s why i don’t have any proof of NCB. I’m driving since 1986 i never protect to waste my extra money. Unfortunately I’m disappointed and on 09/07/2026 after 6/days i requested them to cancel policy and refund whole year amount i paid and customer team told me they will deduct minus £389/ with extra fees cancellation fees of £98 from total amount. Question arises why all this deduction is very higher i never heard this big amount before in my life. And i said to worker you deceiving the driver and he said we are agent the broker.
‘Right Choice Insurance Broker’ i said i didn’t know they are 3/company taking profits from the amount the driver paid. No/3 is ‘Covea Insurance&Co’ which is the main provider of car insurance an i was in Agony, i Pray to God ‘No Driver’ should take cover with Ladybird Car Insurance they are ‘Deceiver’ Also quickly i checked in agreement what’s written within 14/days cancellation fees is£10 and after 14/days period is £32/fees.
Basically i didn’t receive refund from Ladybird instead I’m receiving email for ‘NCB PROOF’
Also i realized Ladybird is a 3rd Party Agent taking profit from drivers and getting richer. This is Completely FRAUDULENT?
How UK Government Excepting Fraudulent Companies Even They Pay Tax To Government This Is Profit Making Game Grabbing Money To Get Richer & Deceiving Drivers.
Also They Deceive To Old Drivers like Me I Will Be Retiring After Few Years!
I Kindly Request TrustPilot To Submit My Review To Media & Pubic To Alert Drivers About Ladybird Insurance Company.
I Kindly Request Ladybird Insurance Company To Refund My Total Whole Year Amount i Paid & Also i Request Piety For Old People For Gaining Profit Not To Do Harassment To Old People Will Be Applicable!

NOTICE
From Their Agreement i Copy & Pasted This Paragraph.

WHEN DOES THE COVER START AND END?
Your policy is an annual policy that runs for a 12 month period. Your schedule will show the start date of your policy. The policy is renewable each year. We recommend that you review and update your cover to make sure it remains adequate.
HOW DO I CANCEL THE CONTRACT?
If this cover does not meet your needs, please tell us or your broker.
If you want to cancel your policy
within 14 days, we will refund your premium for the exact number of days left on your policy, less a fee of £10 plus Insurance Premium Tax; outside of 14 days, we will refund your premium for the exact number of days left on your policy, less a fee of £32 plus Insurance

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further. We also recommend removing your policy number and reference to ensure your data stays safe.

Bewertet mit 5 von 5 Sternen

Car insurance!!???

I was very frustrated with car insurance, but James reassured and explained everything

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about James. We will pass on the feedback

Bewertet mit 5 von 5 Sternen

Excellent telephone manner

Excellent telephone manner. Sounded kind and understanding (Ed). To be fair called in a few times today any everyone I spoke to had similar attitude- pleasant experience. So thank you

16. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about Ed. We will pass on the feedback

Bewertet mit 1 von 5 Sternen

Ladybird scammers worst insurance company in the world

This is the worst insurance company I’ve ever dealt with. Don’t be fooled by they are the cheapest on comparethemarket.please you will regret it. I got a bad feeling after talking to them and looking at reviews. Too late I gave them £714. Decided to cancel. The insurance had not started still 10 days to go. They charged me £143 to cancel. Cancel is normally £40 to £50 scammers. In my opinion go will second cheapest I will.

10. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 5 von 5 Sternen

It was easy to change details for my…

It was easy to change details for my car over the phone now happy to keep things legal and operator was very clear on his voice and very helpful due to bad line so thanks

8. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Bewertet mit 5 von 5 Sternen

Spoke to James D

Spoke to James D. Very helpful & professional. Pleasure to talk to. Thanks

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review, we really appreciate your comments about James. We will pass on the feedback.

Bewertet mit 5 von 5 Sternen

She was lovely over the phone

She was lovely over the phone
She was so helpful as well
Listen to me
She help me
Thanks to her

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your kind words and 5-star review.

Bewertet mit 5 von 5 Sternen

I was pleasantly surprised

I was pleasantly surprised, james was extremely helpful, very much appreciated.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Its great to hear that our staff have exceeded expectations. Thank you for the feedback.

Bewertet mit 5 von 5 Sternen

Mel service was great

Paul Saunders service was great

25. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Bewertet mit 1 von 5 Sternen

Doubled the price of my policy. Avoid.

Doubled the price of my policy just as I filled in the direct debit form then made it almost impossible to cancel straight afterwards. Avoid.

11. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Absolutely terrible experience with…

Absolutely terrible experience with Ladybird Car Insurance.
The policy was advertised as being competitively priced, but the reality was completely different. What looked like a cheap insurance quote quickly became one of the most expensive policies once various charges and fees were added. The pricing felt far from transparent, and I was shocked by how much the final cost increased.
The worst part was when I decided to cancel the policy shortly after taking it out. Despite requesting cancellation, I was hit with substantial cancellation charges and ended up losing my £143 deposit. I found this completely unreasonable and extremely disappointing. There is no such consideration of cooling period. My policy was yet to start in 3 weeks, far before any cooling period, but nothing considered.
Customer service is far from any standard. Felt intimidating.
I feel that customers are drawn in by an attractive initial price, only to discover significant additional costs later. The cancellation fees only added to my frustration and left me feeling that I had received very poor value for money.
Based on my personal experience, I would not recommend Ladybird Car Insurance. I would strongly advise anyone considering this insurer to carefully review all fees, cancellation charges, and policy terms before signing up. There are far better and more transparent insurers available.

4. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. We apologize for the delay to reply to your review, if you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Avoid like plague cancelling after 2…

Avoid like plague cancelling after 2 months having to pay for full policy they charge forcancellation fee this that fee you will receive no money. They rip you off from left right centre Would not recommend

3. Juni 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. We apologize for the delay to reply to your review, if you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

I would not recommend Ladybird…

I would not recommend Ladybird Insurance based on my experience.

I cancelled my car insurance after only three months because I had been provided with a company car and no longer needed the policy. I was shocked to find that they kept the equivalent of nine months’ worth of payments through administration and cancellation fees.

The costs were not made clear enough at the point of taking out the policy, and the whole process felt unfair, excessive, and completely unreasonable. Customer service and administration were also poor, making an already frustrating situation even worse.

In my view, this was a hidden-cost experience and felt like daylight robbery. Mr D Turpin wore a mask — at least you saw him coming.

Be very careful before taking out a policy and make sure you fully understand every possible fee before signing up.

1. Mai 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Don't no go near this company they…

Don't no go near this company they based in East London every thing they do is scamming , if you ask for cancelation they add 100 things for you force you to stay with them , amending cost you 100 to 300£ they are scam

21. Mai 2026
Bewertung ohne vorherige Einladung
Ladybird Insurance-Logo

Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Avoid

Got an intial quote for £407 via the website and went ahead and paid. Later realised that my NCB was in my husband's name and not mine, despite my not having had any claims in >25 years, so rang them, Ladybird revised the cost up to >£900. Obviously expected a rise but not this much. Cancelled and despite 'cooling off' period still lost £144. They advised my refund of the rest may take 30 days! Got a new policy from AA for £458 (with no NCB). I was left with a bad feeling about this company - they draw you in and then sting you. I will avoid them in future. Sharing this in case useful to others.

11. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. If you would like to discuss your experience further, please contact help@rcib.co.uk

Bewertet mit 1 von 5 Sternen

Did an on-line quote with Compare The…

Did an on-line quote with Compare The Market and had to phone the branch to check something out. This was with Auto National Insurance.I was then told that the quote didn't include items on the quote. They then re-quoted me with a much higher premium. Upon further investigation Ladybird Insurance had the same phone number. This company seems to work in the same way as Auto National Insurance
DO NOT TRUST THIS COMPANY
Not sure if what you think you get you do

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Right Choice has many trading names including Ladybird Insurance and Autonational Insurance. These are detailed in our terms and conditions. If you would like to discuss your experience further, please contact help@rcib.co.uk.

Bewertet mit 1 von 5 Sternen

Very bad and rude behaviour

Very bad and rude behaviour
They just cancel my insurance on the same day and detect 170£

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

Bewertet mit 1 von 5 Sternen

Very bad company would never recommend…

Very bad company would never recommend to anyone the are thieves the didn’t gave my money back keep making excuses on the portal they don’t let u make any changes this company is a flop they just take money and do not help at all if u have any problem they don’t do nothing and keep passing u on to other company’s worse people

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@rcib.co.uk we will be happy to investigate this further.

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