Integra Insurance Solutions Ltd. Bewertungen 

780
TrustScore 4 von 5

4.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

This company is outstanding. I only submitted my claim on Sunday and it was settled by today. I submitted my claim on line and I rang to speak to someone on Tuesday to make sure that l hadn't missed a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Amazing professional company who dealt with our claim for storm damage caused to conservatory roof very quickly. The fact we were just about to complete on the sale of our house would have been extrem... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We have had a problem with our drainage system and the job esd completed with efficient workmanship, and happy workers. We are delighted with everything .

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Very slow and unhelpful to respond. The stress was awful. No customer service at all.. Complained formally and have heard nothing. Told my case was closed but no one has discussed the complaint.... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Vom Unternehmen geschrieben

We are an MGA based in the UK offering homeowner insurance products, specialist insurance schemes cover, as well as church and commercial insurance through our Congregational brand. Our products are offered exclusively through selected insurance brokers, intermediaries and well-established affinities. We focus on delivering a consistently high-quality experience and have a working ethos that places the needs of customers firmly at the heart of our business. We actively listen to customers to gain a clear understanding of what is important, ensuring that we constantly meet the requirements of customers, brokers and stakeholders.


Kontaktinformationen

4.1

Gut

TrustScore 4 von 5

780 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.1

Alle Bewertungen

(780)

147 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Absolutely First Class Experience

The claim was easy to submit. I was kept informed and it was just so efficient. From commencing the claim to resolution and payment has taken little more than a week. I am so impressed and cannot fault them at all. I would recommend this company. Ten out of ten. Thank you.

31. Juli 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Mr Van Den Brink-Budgen,

Thank you for your lovely review. We will be sure to pass on your comments to the claims team.

Regards,

Dan

Bewertet mit 5 von 5 Sternen

Storm damage

My claim was delt with very quickly,the company came out straight away,and the repair was started and completed same week.
Communication was very good as well.im really happy with the service i received. Highly recommended.

24. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Moira,

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.

Regards,

Tom

Bewertet mit 5 von 5 Sternen

Broken drain fixed with no fuss

We had a broken drain under the back yard. It was a mess, Mortar was falling into a void beneath the paving stones, which had been formed by earth being washed away. The cellar had water coming through wall.

Sainsbury arranged for Auger, drains specialists, to come and they fixed the drain, performed a dye test and gave us a 10 year guarantee for the work.

The claim was settled with no fuss and the work was completed within ten days of claiming.

3. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Howard,

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Regards,

Laurence

Bewertet mit 5 von 5 Sternen

Brilliant insurance company o had a…

Brilliant insurance company I had a leak at the house and they dealt with it in a smooth fashion

Thank you

25. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Amy,

Thank you for your lovely review. We will be sure to pass on your comments to the claims team.

Regards,

Janaht

Bewertet mit 4 von 5 Sternen

Claim paid

Claim paid.
Once Sainsburys agreed to take on the case, it was relatively straightforward and bottom-line, the claim was paid.

23. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi,

Thank you for leaving us a 4-star review! If you have any thoughts on how we can improve, please let us know.

Regards,

Neil

Bewertet mit 4 von 5 Sternen

No flapping about, leak in back yard8

No flapping about,

9. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Mrs Hocknull,

Thank you for leaving us a 4-star review! If you have any thoughts on how we can improve, please let us know.

Regards,

Liam

Bewertet mit 1 von 5 Sternen

Rip off excess of 500

Rip off excess of 500! Amount a push a month I’ll be moving soon as I can

17. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Amy,

We are very sorry to hear that you are unhappy with the policy excess amount.

Our team work hard to ensure that all claims are handled fairly and in line with the policy terms and conditions. If you would like to speak about this further, please contact us on 01274 700810 with your claims reference number. You may also register a complaint with us by completing the complaint form on our website www.integra-ins.co.uk/contact-us/complaints.

Regards,

Tanya

Bewertet mit 5 von 5 Sternen

My claim was dealt with efficiency and…

My claim was dealt with efficiency and speed, we had no problems and I was very happy with my settlement.

8. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Karen,

Thank you for leaving us a 5-star review. We appreciate you taking the time out to leave us a review and are glad that you are happy with the way we handled your claim.

Regards,

Dan

Bewertet mit 5 von 5 Sternen

My autistic grandson dropped his phone…

My autistic grandson dropped his phone out of his window trying to attract a friends attention. This was his lifeline and I had to replace it immediately to avoid a melt down. Integra understood that it was not possible to wait before making the claim and settled straight away.

9. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Carol,

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Regards,

Nick

Bewertet mit 2 von 5 Sternen

They were fast to come out but slow to…

They were fast to come out but slow to get the claim sorted. They didnt reward what it would cost to repair the damage and they didnt get the excess from the neighbour considering it was his fault for the damage.

7. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Amu,

We aim to provide customers with the best possible experience, and we are sorry to hear that you are unhappy with the handling of your claim.

We would welcome the opportunity to investigate this further. If you have not already made the claims team aware of your concerns, please get in touch at customer.reviews@integra-ins.co.uk quoting your claims reference number.

You may also register a complaint with us by completing the complaint form on our website www.integra-ins.co.uk/contact-us/complaints.

Regards,

Tanya

Bewertet mit 5 von 5 Sternen

Jewellery Loss

Regarding a very distressing jewellery loss
I found the Integra Insurance Team and Assessor extremely helpful and understanding in this matter
My claim was resolved within a few months so Thank You

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi,

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.

Regards,

Phil

Bewertet mit 5 von 5 Sternen

Really good and fast service.

Really good and fast service.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Mustafa,

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Regards,

Junayd

Bewertet mit 5 von 5 Sternen

I had a leak from my upstairs shower…

I had a leak from my upstairs shower that damaged my kitchen and flooring below. The loss adjuster was a very nice lady and dealt with everything quickly as I am without a functioning kitchen. She submitted the claim to integra and I have just had a text from integra to say that I will receive the money in 5 days. Am happy with my insurance and will be glad to get back to normal.

3. Juli 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi,

Thank you for your lovely review. We will be sure to pass on your comments to the claims team.

Regards,

Tom

Bewertet mit 5 von 5 Sternen

Great firm gets the job

Quick reply to the problem firm despatched to check it out, date fixed for repair and regular updates, job done no problems

23. Juni 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Edward,

We are delighted to hear that you are pleased with the service you have received. Thank you for leaving us a lovely review and for being an Integra customer.

Regards,

Annie

Bewertet mit 1 von 5 Sternen

1st insurance claim i have made

1st insurance claim i have made, after numerous calls to chase the claim for both house and contents following a burst pipe, I was told that they had failed to pick up the finalised email and transfer the money. Good job integra, sainburys may want to stop using this underwriter

1. Juli 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Mrs Field,

We are really sorry to hear that you experienced a problem, and we would like to look into this for you right away.

Please could you email us at customer.experience@integra-ins.co.uk quoting your claims reference number so that we can investigate this further.

Regards,

Tanya

Bewertet mit 3 von 5 Sternen

Disappointing

To be honest we had very little, almost next to no contact with Integra, so I cannot really comment. They essentially set the wheels in motion for our claim and we had no contact from them until we received a text to say the claim was settled. My biggest issue is with the Loss Adjuster, Williams Pitt. They instructed contactors, everything was set to go ahead, we then receive an email (no phone call or apology really) to advise that they could no longer use said contractors and could offer a cash settlement. We were almost 6 months down the line here, with no tiles in the bathroom, a gaping hole in our kitchen floor and a section of ceiling missing. I did voice my disappointment only to be advised (in a virtual one line email) that Williams Pitt had 'hooked up' with another contractor and would we like them to be instructed. I declined, accepted a cash settlement and approximately 6 months later are having to find contractors to start the repairs on our home. To say we are disappointed is an understatement.

24. Januar 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Jill,

Thank you for your detailed review in relation to your claim.

We would welcome the opportunity to investigate this further. If you have not already made the claims team aware of your concerns, please get in touch on 01274 700810, with your claim reference number. You may also register a complaint with us by completing our complaint form on our website www.integra-ins.co.uk/contact-us/complaints.

Regards,

Tanya

Bewertet mit 4 von 5 Sternen

My first claim.

It could have been a lot better , had I been kept informed about the progress of my claim. I heard nothing for weeks and began to think that I was being ignored. Eventually you sorted it out. Thank you.

29. April 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Marion,

Thank you for your feedback.

I’m really sorry to hear that you had a negative experience with us. If there’s anything else we can do to improve your experience or put things right for you, please contact us at customer.reviews@integra-ins.co.uk quoting your claims reference number.

Regards,

Liam

Bewertet mit 5 von 5 Sternen

Had a major flood

Had a major flood, very helpful from start to finish. The loss assessor was a very polite nice lady who couldn't do enough for us, Thank you so much Elizabeth

21. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Integra Insurance Solutions Ltd.

Hi Elizabeth,

Thank you for your lovely review. We will be sure to pass on your comments to the claims team.

Regards,

Chris

Bewertet mit 5 von 5 Sternen

Very quick and easy to deal with

The whole process took less than a week. The online form was very easy to fill and everything went smoothly after that.

16. Juni 2025
Bewertung ohne vorherige Einladung
Integra Insurance Solutions Ltd.-Logo

Antwort von Integra Insurance Solutions Ltd.

Hi Chris,

Thank you for leaving us a 5-star review! We really appreciate it and are glad you were satisfied with our service.

Regards,

Grace

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