First2Protect Bewertungen 6’195

Rebecca was very helpful in processing the cancellation of a policy I no longer required and issuing a refund

Jodie Wool she is amazing she make for me policy for my home she explained to me so easy she is amazing 5 star is not enough for her thanks so much

Curtis Gillard was very helpful and informative and made the cancellation process very simple

Aaron was really helpful and quick in providing me the quote i needed

James Riley was very helpful and knowledgeable. Thank you for the great customer service and transparency unlike the previous person who called. I saved 14£ amonth.

Kind regards

Lori was very thorough, professional and courteous.

Straightforward to renew at reasonable price.

Staff member Jody. (Hope I've spelt it correctly) was very polite and helpful.
I would recommend to my friends and family.

Helpful and professional

We had an issue paying for our renewal. This was sorted out by Curtis effectively and our renewal backdated to the original date as requested. Curtis was extremely helpful and clear in what he was doing and his communication was excellent.
Jane Plant

I couldn't access my account or Renewal Quote,but Pete was most helpful and resolved my issue very quickly.This must be the quickest, easiest Chat Resolution I have experienced...well done Pete 👏👏

Called and Rebecca has been super helping as we need to update the insurance. Some of the best customer service I have received and is keeping us updated with any progress. All calls should be like this!

Im happy with the person I spoke with today. He answered my quires and explained to me the different covers efficiently So I could choose the one that suits me.

I had a great experience with Oscar Bushell, he was very polite and professional in his work. He explained clearly what was needed and their consequences, leaving the decision to me.

Fast prompt service with the online chat function

Evie Giles-Phillips was so kind, friendly and helpful to me. Explained, checked everything really well for the updates I had to give her about my recent retirement...if ever I need to sort anything else out with them I'll be very happy to speak to her again xxx

I recently contacted First2Protect to make some changes to my home insurance, and Wesley assisted me throughout. Having been with them for many years now, I can confidently say their service has always been reliable. Wesley was very patient and took the time to explain everything clearly, ensuring I fully understood the changes being made. His professionalism and helpful approach made the whole process smooth and reassuring. Thank you, Wesley!

The whole process of renewing my Insurance was made so easy for me with the help of the Lady I spoke to over the Phone. She was very Professional and very understanding. Thank You

Spoke with Jodie on the phone who went through all the questions to start up a quote! As a first time buyer, Jodie was very patient with me, explained anything I did not understand and reassured me in terms of questions I couldn’t answer in that moment!
Jodie was very friendly and professional and made the experience calming!

I was recently contacted by this insurance company to discuss home insurance on my first property purchase, and I was genuinely impressed with the level of service I received. Jodie Wool was very friendly, professional, and very knowledgeable. She took the time to understand my needs and walked me through the available options without any pressure.

The quotes Jodie provided were clear, competitive, and tailored to my situation, which made the whole process much easier to navigate. I especially appreciated how there was no pressure to on decided what suited me best and she allowed me to take time to review before making a decision. Jodie happily answered any questions I had quickly and thoroughly making sure I had clear understanding in a process which is new to me.

I wouldn’t hesitate to recommend this company to anyone looking for reliable insurance advice, this is down to Jodie and her great customer service.