heliguy™  Bewertungen 

490
TrustScore 5 von 5

4.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Heliguy have been exceptional throughout my drone repair. I initially booked the repair directly with DJI, but after a quick online search and a phone call, I discovered Heliguy’s HQ was fairl... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great from start to finish (and beyond) The course is laid out like no other I've been on previously with well thought out modern menus. A beautiful lack of PowerPoint is refreshing! Helpful adv... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Can't thank all the guys at Heliguy enough for their support and encouragement especially Lois and Ody who believed in us and our capabilities from the start. The days in the field were fun and time... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The very friendly staff advised with a successful warranty claim after a drone system failure. Will absolutely be calling on their expertise in the future. Highly recommended.

Unternehmensdetails

  1. Flugschule
  2. Hobbygeschäft

Vom Unternehmen geschrieben

HELIGUY.com™ is an industry-leading supplier of consumer and commercial DJI™ drones, and drone training accreditation issued by the UK Civil Aviation Authority (CAA).


Kontaktinformationen

4.9

Hervorragend

TrustScore 5 von 5

490 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4.9

Alle Bewertungen

(490)

103 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Heliguy's outstanding service again

I Ordered a Dji Mini 4 Pro Flymore Combo from Heliguys yesterday and it has just arrived fantastic service from them item factory sealed and cellophaned not everyone does this ordered from them before it's the place to go if you want unused items that have not been sent out returned and then sent to you I have been caught out with other companies in the past but never with Heliguys i will continue to purchase from them everytime many thanks for a really easy purchase.

5. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The training course was great

The training course was great. Brandon and Lois were very helpful and informative. Our group was split and I had Lois as my instructor and she was amazing. Really supportive and was able to keep us calm. We had lots of laughs along the way!

24. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

General line of site Training course…

General line of site Training course was fab through Heliguy. Very informative and fantastic support from both instructors Lois and Brandon.
Our groups split into 2 and Lois was an absolutely fantastic instructor who was able to keep everyone calm (which with us lot was a challenge) lots of laughs and learning and we all thankfully passed!

22. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Heliguy GVC course…

Just did the GVC course with Heliguy having never flown a drone previously. Great initial communication for the theory e-learning and on attending the practical training Tom gave a great introduction as to what to expect, and top marks to Chris who carried out the actual training and explained everything in a friendly and methodical manner. Highly recommended!

24. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

VLOS Course

Recent completed a VLOS course with Heliguy. The course was organised very well and was presented without complaint. Louis who was my direct trainer will brill!!

14. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fly high with Heliguy

Highly recommended Heliguy for training. It has been a long time for me doing anything like this, but the layout online and the support you get online from the whole team is fantastic. It made the whole process run so smoothly. Book with confidence through Heliguy and you won't regret it.

16. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very professional and knowledgeable

Great depth of knowledge with plenty of online resources.
Our trainer Lois was very informative and taught in a manner that was easy to understand.
She tailored the session to the gaps in our knowledge/ skills.

18. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

great training

really good course informative online training and then very enjoyable practical assessment and training with Lois Smith on site at Burradon.

18. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Online A2of2 - don't!!

I wish I had completed the course in person. The instructors are very knowledgeable, and the reviews are very good. But I can't recommend the online course. I'm giving it 2 stars because the reviews indicate they are great in-person trainers. The Learning Management System is awful to use and not designed from a learner's perspective. From a person who has designed online training systems.

17. September 2024
Bewertung ohne vorherige Einladung
heliguy™ -Logo

Antwort von heliguy™

Hello River,

I’m following up on this review after numerous attempts to reach out to you over an extended period. We’ve been eager to connect and provide tailored support, but unfortunately, we haven't received a response.

Since it’s been over 4 years since you enrolled in this online course, it’s evident there might be some challenges along the way. Additionally, we’ve noticed some difficulties on your end with registration.

If you’d like to get in touch, we’re here and more than willing to offer one-on-one support to help you succeed and complete the course.

Many thanks,

Heliguy

Bewertet mit 3 von 5 Sternen

Appalling after sales and communication

I purchased a DJI Neo fly more kit off Heliguy on the 6th September, I paid extra for next day before 12.00 delivery.
As I did not receive the package I contacted them via email with no response, the next day my parcel still did not arrive so I emailed them again still with no response ?
I am now on the 8th with no parcel no information from DPD and no correspondence from Heliguy, I will not be buying from them again, terrible service.
Update 9th: just had a message from DPD stating that my delivery will be made today ? Three days later.
UPDATE: 9th September, Today a gentleman called Mike contacted me from Heliguy and discussed my issue, the communication issue was because my emails was going to DPD not Heliguy which resolved that issue, the delivery problem was not really resolved as there was no reason by Heliguy or DPD for a four day delivery instead of next day before 12.00, Heliguy refunded my postage and apologized.

6. September 2024
Bewertung ohne vorherige Einladung
heliguy™ -Logo

Antwort von heliguy™

Dear Malcolm,

Thank you for your order of the DJI Neo, which was placed on Thursday at 15:31. Unfortunately, as the order was made after DPD had collected there daily pickup, the express next-day delivery service was transferred to Monday. No Saturday delivery option was selected, which is why the package was not delivered earlier.

It seems that your attempts to reach us were directed towards DPD via the dispatch notifications, but we did not receive any emails or phone calls from you. Had we been contacted directly, we would have resolved the issue much sooner.

Your first contact with us came through Trustpilot. Since then, we have refunded the cost of the express shipping and explained the email issue. We've also been assisting with the battery problem (DOA on arrival) and are awaiting replacement stock.

In light of this, we’ve updated our customer service policy to try and anticipate what people's intention may be when they select expedited service delivery requests.


Best regards,

Heliguy Team

Bewertet mit 4 von 5 Sternen

Active Learning!

Training is made flexible and learning is structured to be active. Learning aids are professionally organised and delivered succintly.

26. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

If you need a UAV/Drone licence then Heliguy are for you

If you need a UAV/Drone licence then Heliguy are certainly the company that can get that done for you. The Learning Management System which hosts the online training courses is well set up and the training videos are clear and easy to follow with 'tests' at the end of modules to solidify your learning. The Heliguy staff are helpful and knowledgeable. I would use them again. The onsite practical training was also very good but slightly less well organised.

5. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Completed my A2 CoC and GVC with…

Completed my A2 CoC and GVC with Heliguy last week. Having only flown a drone once in my life and having very little experience, this was a really positive experience. I can't recommend Heliguy and the specific instructors (Brandon, Ody and Lois) more. The course is very detailed and there is a lot of information to get through but the instructors helped break this down and make it manageable. Would definitely recommend.

9. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have recently completed my A2CofC/…

I have recently completed my A2CofC/ GVC qualifications with Heliguy and it was a great experience. I had O.D, Brandon and Lois as my instructors (I was part of a group of 8 from my company) and I was coming from a background of having no experience at all with Drones whatsoever. The course was very detailed and professional and i couldn't fault the instructors at all. I would certainly recommend these guys going forward.

5. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Drone pilot from scratch

The whole process was simple to follow with their online training tools. The lessons are very detailed and provide everything you can need to become a qualified drone pilot. The exams were run very professionally.

1. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Would recommend training with Heliguy

Completing my A2CofC/ GVC qualifications with Heliguy has been a great experience.

With email/ phone support with thorough and friendly staff throughout the whole process, to extensive course and training material walking you through each stage. I have gone from being an amateur pilot with little experience to a competent pilot with all the knowledge needed to move forward.

Would definitely recommend using Heliguy for all your UAV training.

26. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience from start to end

The Staff have been helpful and friendly all the way through, The online training setup is fantastic and easy to work your way through.
When it came to the practical I had Chris and he was friendly and great at explaining what was required. Nothing was too much to ask and was more than happy to go over things again till I was confident.

29. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great course

Great course, instructors were very knowledgable and delivered the course at a great pace.
They gave time to candidates who needed a bit more practice and we all came out with a pass.

19. Juni 2024
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

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