My cat has insurance with Healthy Pets. Luckily since joining for insurance February 2026 he's not been ill, so we've not made any claims thus far, and the premiums are very reasonable. My previous in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Purchased pet insurance via Moneysupermarket.com. However, we haven't received any form of order acknowledgement, policy details, etc., only repeated reminders to complete a Trustpilot review. The... Mehr ansehen
Unternehmen hat geantwortet
My pet has been insured with Healthy Pets since 2021. As a rescue from Crete with mixed heritage she has enjoyed a fairly untroubled intoduction to the UK. Apart from a disgnosis of Giardia in her... Mehr ansehen
Unternehmen hat geantwortet
Have been with Healthy Pets many times over the years. Have always found them up there with the most competitive quotes for the cover provided. I do move away every year or two as with all insurance c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.
Kontaktinformationen
No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, Vereinigtes Königreich
- 01730 268592
- heretohelp@healthy-pets.co.uk
- www.healthy-pets.co.uk
4.5
Hervorragend
3686 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good value for money.
23. August 2026
Antwort von Healthy Pets Insurance
Thank you for your review. We are glad that our premium offered great financial value and fit your budget well.
If you need any help with your policy, please let our team know.
Kind regards,
Karl @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review. We are delighted that you found our entire setup completely straightforward to navigate from start to finish.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Healthy Pets
It was a simple straightforward and…
It was a simple straightforward and easy process
18. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review. We are delighted that you found our entire journey completely trouble-free and seamless from start to finish.
Should you ever require any guidance or assistance down the line, please do not hesitate to contact us.
Kind regards,
Karl @ Healthy Pets
Good service, good price would recommend
How pleasant to actually talk to a human being and one who had infinite patience with me (I have problems speaking due to growths in my throat) who explained everything very clearly. Policy quoted was a good price
20. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review. We are absolutely delighted to hear that you had such a positive experience speaking directly with our team, and that our representative showed such wonderful understanding and took all the time needed to guide you through everything clearly. It is also fantastic to know that you were pleased with the great rate offered for your premium.
If you ever need any further support from us in the future, please feel free to reach out to our team.
Kind regards,
Karl @ Healthy Pets
The premium price was acceptable
The premium price was acceptable and although not all the things I’d have liked to be covered aren’t, it’s still a good policy.
It would have been nice to be refunded for the initial cost of the pet (although I guess it’s not really THAT important after the pet has passed) but some financial help towards the cremation costs would help ease the situation. .
19. August 2026
Antwort von Healthy Pets Insurance
Thank you for your honest feedback! We’re pleased to hear you found the premium acceptable and that, overall, you feel you have a good policy. We appreciate your comments regarding the areas of cover you would have liked to see included, and we’ll certainly take this feedback on board.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards, Vicky @ Healthy Pets Insurance.
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review.
We are delighted to hear that our agent was very helpful, well-informed, and friendly.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
I only gave 4 star rating as this is a…
I only gave 4 star rating as this is a new membership. I don’t know how things will pan out when I need to make a claim. It will only be then will I know the about the service received. having said that, the process and application was straightforward and the person I dealt with was courteous and helpful.
17. Juli 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review.
It is great to hear that you found the process straightforward and that the agent you spoke with was courteous and helpful, though we fully understand that overall satisfaction also relies on how things are handled should you ever need to make a claim.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review!
We are so glad to hear you found everything easy to sort out.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
The online process was very quick and…
The online process was very quick and easy to do
17. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review.
We're glad to hear that you found the online process very quick and easy to do!
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
Healthy Pets are on track
My pet has been insured with Healthy Pets since 2021. As a rescue from Crete with mixed heritage she has enjoyed a fairly untroubled intoduction to the UK.
Apart from a disgnosis of Giardia in her early years she has been resiliant and trouble free. Our claims were easy to deal with giving a quality experience until she was completely clear of the condition. Renewal of our policy is always a pleasure with helpful staff who often find a new policy at a much discounted price.
13. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review.
We're so glad to hear that your rescue pet is doing well and that you've had such a positive experience with us since 2021! It’s great to know that your claims were handled smoothly during her treatment for Giardia and that our team continues to make your renewals a pleasure by finding you discounted prices.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
Ease of getting covered
Ease of getting covered
Fully informed of every aspect
Competitive rice
13. August 2026
Antwort von Healthy Pets Insurance
hank you for taking the time to leave us a review. We’re pleased to hear that you found it easy to get covered, felt fully informed throughout the process, and were happy with our competitive price.
If you have any further questions or need assistance with your insurance, please don’t hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Healthy Pets
Good service
Good service. Their cat insurance policy prices are presently cheaper than many other insurers at the moment. Their customer services are easy to get hold of if I have any queries. They process claims efficiently. I've used them for multiple years now.
14. August 2026
Antwort von Healthy Pets Insurance
Thank you for your continued support over the years. We’re pleased to hear you’ve found our prices competitive, our customer service easy to reach, and our claims process efficient.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Healthy Pets
Great price and good cover for our cat
Great price and good cover for our cat. They also offer a vet advice telephone line. Brilliant service!
14. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review.
We are delighted to hear that you're pleased with the great price, good cover for your cat, and brilliant service, as well as the convenience of the vet advice telephone line.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards,
Leanne @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for your feedback!
We’re pleased to hear you found your policy easy to set up. We also appreciate your suggestion regarding dental cover and will make sure your feedback is passed on to the relevant team.
Thank you for taking the time to share your experience with us.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out!
Kind regards,
Laura @ Healthy Pets
Easy to start a policy
Easy to start a policy, haven’t had to claim yet so unsure how helpful that process is, hope my moggy missy will never need too. 🙏
13. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review. We’re delighted to hear that you found it easy to start your policy. We hope Missy never needs to make a claim, but should you ever need our support, our team will be here to help.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
Have been with Healthy Pets many times…
Have been with Healthy Pets many times over the years. Have always found them up there with the most competitive quotes for the cover provided. I do move away every year or two as with all insurance companies they cannot give their best price year-in-year-out as loyalty unfortunately means nothing in the insurance world anymore. But I would recommend as one of the more reasonable insurance providers out there.
12. August 2026
Antwort von Healthy Pets Insurance
Thank you for your honest and detailed review. We’re really pleased to hear that you’ve returned to Healthy Pets over the years and have consistently found our cover competitively priced.
We completely understand that customers shop around when their renewal comes around, and we’re grateful that you continue to consider us. It’s fantastic to hear that you would recommend us as one of the more reasonable providers. Thank you for your continued support!
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out.
Kind regards, Vicky @ Healthy Pets Insurance.
Very kind person at the phone who…
Very kind person at the phone who helped with a new policy for our cat.
6. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review. We’re delighted to hear that our team member was kind and helpful when arranging your new policy for your cat. We’ll be sure to pass on your lovely feedback.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Healthy Pets
Easy online experience
12. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review. We’re pleased to hear that you found your experience easy and straightforward online.
If you have any further questions or need assistance with your insurance, please don't hesitate to reach out. Our team will be happy to help.
Kind regards,
Rachel @ Healthy Pets
A quick and easy to understand what was…
A quick and easy to understand what was covered on the policy.
28. Juli 2026
Antwort von Healthy Pets Insurance
We are so grateful to you for taking a moment to leave this feedback. It is wonderful to hear that you found our process incredibly swift and that all details regarding your cover were presented with absolute clarity. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Healthy Pets
Easy to navagate and purchase online
Easy to navagate and purchase online. Really good prices and cover for my fur baby!! Went through Top Cash Back so I saved an extra £27 too.
4. August 2026
Antwort von Healthy Pets Insurance
We are so grateful to you for sharing your fantastic experience with us today. It is wonderful to hear that our digital platform was an absolute breeze to use, allowing you to secure great protection for your pet at a highly competitive rate, while also making a fantastic extra saving through the rewards platform. If you have any questions or need any support, please reach out to the team who will be happy to help.
Kind regards,
Karl @ Healthy Pets
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