My cat has insurance with Healthy Pets. Luckily since joining for insurance February 2026 he's not been ill, so we've not made any claims thus far, and the premiums are very reasonable. My previous in... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Purchased pet insurance via Moneysupermarket.com. However, we haven't received any form of order acknowledgement, policy details, etc., only repeated reminders to complete a Trustpilot review. The... Mehr ansehen
Unternehmen hat geantwortet
My pet has been insured with Healthy Pets since 2021. As a rescue from Crete with mixed heritage she has enjoyed a fairly untroubled intoduction to the UK. Apart from a disgnosis of Giardia in her... Mehr ansehen
Unternehmen hat geantwortet
Have been with Healthy Pets many times over the years. Have always found them up there with the most competitive quotes for the cover provided. I do move away every year or two as with all insurance c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Healthy Pets Insurance was founded in 1996 by Mark Effenberg, as Chief Executive of a pet-loving business insuring the UK's cats and dogs. Today, Healthy Pets, which was founded before Google, is an established participant in the £1 billion-plus UK pet insurance market. Based in Petersfield, Hampshire Decades on, the fact that we are a leader in online insurance and know how pet owners think gives Healthy Pets Insurance, as of 2017 part of The Ardonagh Group of companies, a distinct advantage. We talk cats and dogs, and we truly understand that pets really are members of the family. Being internet-based with a team of understanding pet specialists available over the phone, means we can offer high-quality cover at more than competitive prices. Because we are efficient, agile and specialist, and we know pets and their needs from our own experience, Healthy Pets has one of the highest renewal rates in the pet insurance industry because, in our view, whether it's the opening contact or dealing with a complex claim, we know how important it is not just to hear our customers, but to listen to every woof and meow. Mark has always been a dog owner, and it was his experiences as a "pet parent" back in the mid-1990s that caused him to establish Healthy Pets Insurance - for the simple reason that he could not find an insurer at the time who truly understood the bond between a dog and its owner, and, speaking to friends, he found it was much the case with cats too.
Kontaktinformationen
No.6 Ridgeway Office Park, Bedford Road, GU32 3QF, Petersfield, Vereinigtes Königreich
- 01730 268592
- heretohelp@healthy-pets.co.uk
- www.healthy-pets.co.uk
4.5
Hervorragend
3686 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Healthy Pets Insurance
Thank you for sharing your experience with us.
It is fantastic to know that arranging your cover was so straightforward and that we were able to offer you a far better price than your previous provider.
Please don't hesitate to reach out if there is anything else we can assist with.
Kind regards, Tahara @ Healthy Pets
Healthy pets gave me a good quote for…
Healthy pets gave me a good quote for my pet insurance and it was easy to get my insurance through their site
7. September 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to write a review.
It is brilliant to hear that our site made setting up your policy so simple and that you were pleased with the pricing.
If you ever need any assistance from our team going forward, we are always happy to help.
Kind regards, Tahara @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for sharing your feedback with us today.
It is fantastic to hear that our advisor was so supportive and that we managed to lower your overall premium so significantly.
Please feel free to contact us if you need any additional guidance down the track.
Kind regards,
Rachel @ Healthy Pets
Been with healthy pets on and off for…
Been with healthy pets on and off for years, would recommend!
7. September 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to write a review about your experience.
It is wonderful to hear that you have been a loyal customer with us over the years and would advocate for our cover.
If you ever need any further support from us, please feel free to get in touch.
Kind regards, Tahara @ Healthy Pets
Fair price and what is covered.
29. August 2026
Antwort von Healthy Pets Insurance
Thank you for sharing your thoughts with us.
We are delighted to hear that you found our rates reasonable and that your policy details were clear and straightforward.
Should you require any further help, please feel free to reach out to our team.
Kind regards, Tahara @ Healthy Pets
Excellent cover
Great price with excellent cover that I wanted for my furry family member. Easy to use & understand website.
1. September 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to write us a review.
It is brilliant to hear that you secured such a competitive premium for your pet's protection, and that navigating our site felt clear and straightforward throughout.
Should you ever require any guidance from us in the future, please feel free to reach out.
Kind regards,
Rachel @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review.
It is brilliant to hear that you had such a seamless experience with our team.
Should you ever need anything else in the future, please feel free to reach out.
Kind regards,
Rachel @ Healthy Pets
Very straight forward and easy to set…
Very straight forward and easy to set up and quick to reply with confirmation e mail (although the e mail did go to my junk box so didn’t notice it straight away), quick, easy and saved some money
3. September 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave us a review.
It is fantastic to hear that setting up your cover went so smoothly, that your documents arrived promptly, and that you bagged a great saving in the process. We appreciate your feedback regarding the confirmation email heading straight to your junk folder, and we will certainly keep that in mind to help improve our delivery.
If you ever need any additional support in the future, please do reach out.
Kind regards,
Rachel @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for sharing your positive review with us.
It is brilliant to hear that you had such a seamless experience with our team.
Should you ever need anything else in the future, please feel free to reach out.
Kind regards,
Rachel @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for leaving a review today.
It is brilliant to hear that getting everything sorted was such a swift, hassle-free process and provided exactly what you were looking for.
If you ever need a hand with anything else, our team is always happy to help.
Kind regards,
Vicky @ Healthy Pets Insurance.
Great service
Great service, friendly staff very easy website to use and navigate. Insurance explained great to deal with.
27. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to post your feedback about your experience.
We are delighted that you found our team so welcoming and our digital setup simple to move through, alongside having everything regarding your cover clearly laid out.
If there is anything else you require assistance with, please do not hesitate to reach back out to us.
Kind regards,
Vicky @ Healthy Pets Insurance.
Very happy with the cover
Very happy with the cover, was easy to organise online, I have phoned and found the people very helpful
30. August 2026
Antwort von Healthy Pets Insurance
Thank you for sharing your thoughts with us.
We are delighted to hear that setting up your agreement via our website was smooth and that our phone advisors provided great support when you got in touch.
Please get in touch if we can be of service in the future.
Kind regards, Tahara @ Healthy Pets
Happy days
Had a new quote, which was £30, more, did a search on Moneysupermarket. And you guys gave me a quote for £3 more than I'm paying now, happy days.
6. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to share your feedback with us.
It is brilliant to hear that you managed to source such a competitive price through the comparison site and kept your costs virtually the same for another year.
If you ever need any support from us, please do not hesitate to reach out.
Kind regards, Tahara @ Healthy Pets
The price was good and the terms…
The price was good and the terms generally good but the cover doesn’t start for several days after the policy starts, so if my dog had an accident in the first week we wouldn’t be covered. Why??
30. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review.
We're pleased to hear that you found the price and policy terms competitive. However, we're sorry to learn that you were disappointed by the waiting period before certain cover becomes active.
We understand your concerns, particularly when it comes to wanting reassurance that your pet is protected from the moment your policy starts. Waiting periods can vary depending on the type of cover provided and are designed to help ensure premiums remain fair for all policyholders, but we appreciate that this may not always meet customers' expectations.
Thank you for sharing your feedback with us. If you would like to discuss this further, please contact our Customer Care team by email at CustomerCare@healthy-pets.co.uk or call us on 01730 268592.
Kind regards,
Chelsea @ Healthy Pets Insurance
Antwort von Healthy Pets Insurance
Thank you for sharing your feedback with us.
It is wonderful to hear that you secured an excellent price for an upgraded policy to keep your feline companion fully protected.
If you ever need any support from us going forward, please feel free to reach back out.
Kind regards,
Rachael @ Healthy Pets
It good pet insurance
31. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to share your feedback with us.
We are so glad to hear that you are pleased with the cover provided for your companion.
If you ever need any further support from us, please feel free to get in touch.
Kind regards, Tahara @ Healthy Pets
Have been with them on automatic…
Have been with them on automatic renewal for years.
Renewal was so high I called for reqoute and got it for half the renewal price.
Helpful lady on phone sorted it for me.
My fault should have phoned each year for price.
Moral of it is if your not happy with the price call them.
27. August 2026
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review. We are glad you called us to double-check your options, and we are delighted that our team member looked after you so well to get everything sorted out. We appreciate you sharing your advice about giving us a ring, and we are really pleased we could help you find a much better deal for your budget this year.
Should you ever require any guidance or assistance in the future, please do not hesitate to contact us.
Kind regards,
Karl @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for taking the time to share your review with us.
It is great to hear that you found our online platform straightforward to navigate and the policy details easy to understand.
Should you require any further support from us in the future, please don't hesitate to reach out.
Kind regards, Tahara @ Healthy Pets
So easy just to see what plan suits and…
So easy just to see what plan suits and affordable prices
24. August 2026
Antwort von Healthy Pets Insurance
Thank you for your lovely 5 star review and feedback! We’re delighted to hear that you found it easy to explore our plans and choose one that suited your needs, while also finding our prices affordable.
If you have any questions or need any support, please reach out to the team who will be happy to help
Kind regards, Kirsty @ Healthy Pets
Antwort von Healthy Pets Insurance
Thank you for taking the time to leave a review.
We're glad to hear that you experienced great, efficient service and found everything easy to understand.
If you have any questions or need any support, please reach out to the team, who will be happy to help.
Kind regards, Tahara @ Healthy Pets
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