We built the most excellent rapport with Jason, the manager at the Orpington branch, who couldn't have done anything more to help us make a considered purchase. Jason was so helpful, friendly and ext... Mehr ansehen
Standort
Standort wechselnSpringvale Retail Park, Sevenoaks Way, BR5 3SG Orpington, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The sales gentleman , Steve who served us, was totally excellent. He wasn't pushy, just calm, friendly and professional. The item we wanted wasn't in the store but, he showed us something similar.... Mehr ansehen
Team member Dan was friendly and v knowledgeable re the seating we tried & tested including where made, base materials and the available options re motorised parts. He readily provided the range of up... Mehr ansehen
Excellent all round service from the time we walked into store u til delivery. Furniture beautiful very happy. Very good quality. The two delivery men Elvis and Brandon were outstanding took care with... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Springvale Retail Park, Sevenoaks Way, BR5 3SG, Orpington, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Verwendet eventuell KI als AntworthilfeMehr lesen
Miss sold rise and recliner chairs then…
Miss sold rise and recliner chairs then no e mails as promised

Antwort von Furniture Village - Orpington
Fantastic experience with Rob
Fantastic experience with Rob, hope to see you again soon
Staff very helpful in explaining…
Staff very helpful in explaining producy choices and features. Ensured we ordered correct products.
Very helpful
Excellent service from Rob with good…
Excellent service from Rob with good advice and help without being too pushy.
We found the experience to be relaxing…
We found the experience to be relaxing as no pressure to purchase , you can browse in your own time. Once we decided on which sofas to buy Dan provided us with the help we needed and made the sales process straightforward. The sofas are great value
Recently had a visit to buy our new…
Recently had a visit to buy our new sofa with Rob - He was very helpful and made our experience shopping at ease especially with our young hyperactive son.
No pressure selling and was able to answer all our questions.
Definitely recommend.
Thanks Rob 😊
Had a great experience visiting…
Had a great experience visiting Furniture Village in Orpington. We were looking for the mattress and Leigh provided us with a fantastic service and all the information we need to pick the bed right for us. And on top of that, we got treated to coffee and cookies! Great service.
Barbara couldn’t have been more helpful.
Barbara couldn’t have been more helpful, delivery cost was l thought excessive. We found the combination we wanted and the right colour
Non existent customer service.
Bought a £5000 plus suite from them - all good except one of the headrests isn't straight. Won't adjust it, going round in circles. One of those companies that a great when all goes well but awful if there are any issues. Avoid

Antwort von Furniture Village - Orpington
Friendly and knowledgeable Claire
On our arrival We were greeted by Claire she was very friendly and approachable. We were looking for a dining table and chairs and she pointed out that they were upstairs and downstairs and she is ready to help and advise. There is a surprising amount of choice and were shown various styles and design. We were struck by the Tino table and chairs and 2 rugs. Claire asked us if we would like a drink which we accepted, nice cold orange.
We decided to purchase the dining table and chairs along with 2 rugs and a maintenance kit and 5 years cover. With Claire’s calm and friendly it really helped us to decide. Many thanks.
Robert and Debbie.
Furniture village Orpington
Felt very comfortable to browse & ask for help, the advice given by Rob he was very professional & knowledgeable
Steven the salesman was very helpful…
Steven the salesman was very helpful and we didn’t feel pressured into buying at any point. He was very knowledgeable about all the sofas we were interested in.
Wonderful sales representative
Dan was excellent, helped us find exactly the right wall light to match ones we bought last month from Furniture Village. Would highly recommend him to others looking for a perfect solution to furnishing their home
We visited the store for dining chairs…
We visited the store for dining chairs at Springvale and were met by Claire who was very helpful. We saw a table and decided we may need a new one! She helped showing all sizes and various shapes. We said e needed to measure and consider and would return. Unfortunately due to illness could not return the next day. We returned on Friday having decided on the purchase and it was Claire’s day off. A chap called Lee came and took the final order, he was also helpful although the decision was made, hope Claire didn’t loose out on commission.
The staff were very nice and took the…
The staff were very nice and took the time to take my order even after the store closing time.
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